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Needle & Thread US Reviews

Rated
Good
Service
3.4
/5

5

4

3

2

1

60

7

12

5

36

120

ratings over the past year

120 out of 295 reviews
Time:
Past year
Trusted Customer
1 day ago
Date of purchase: 08/07/2024
I was not shipped the item in the time promised. Customer service has done little to nothing to rectify this.
RW
Rebecca Weiss
1 day ago
Date of purchase: 07/07/2024
What Rebecca Weiss said about Needle & Thread US:
I have called and was told "we will call you back tomorrow" and that never happened.
MC
Meta Carpenter
Hyattsville Md
4 days ago
Date of purchase: 24/06/2024
What Meta Carpenter said about Needle & Thread US:
Great service, it took a while to receive my dress but it was worth the wait. Great response time for asking questions about sizing. I will purchase more beautiful dresses.
CF
Christy Frazelle
6 days ago
Date of purchase: 02/07/2024
What Christy Frazelle said about Needle & Thread US:
I was told they would get back to me regarding me not receiving my order, and I never heard back.
Trusted Customer
9 days ago
Date of purchase: 26/06/2024
Needle and Thread did not care
BW
BETHANN W
Indiana
9 days ago
Date of purchase: 26/06/2024
What BETHANN W said about Needle & Thread US:
The dress took awhile to get to me. I was nervous something had happened to it. It took about two weeks to arrive.
OK
Oksana Khikhol
Harrisonburg VA, USA
11 days ago
Date of purchase: 24/06/2024
What Oksana Khikhol said about Needle & Thread US:
Good service
JJ
Jennifer Jennings
New Jersey
13 days ago
Date of purchase: 25/06/2024
What Jennifer Jennings said about Needle & Thread US:
The shipping delay is frustrating for such wonderful dresses.
BD
Barbara Dolente
14 days ago
Date of purchase: 21/06/2024
What Barbara Dolente said about Needle & Thread US:
Needle & Thread is very responsive to their customer and I love their attention to detail regarding packaging.
Trusted Customer
18 days ago
Date of purchase: 21/06/2024
Really not impressed. Communication has been terrible. I’ve emailed and waited too long each time for a response. It’s taken way too long for delivery too.
About Needle & Thread US
Renowned for their considered ranges of ready-to-wear, Needle & Thread has become a global destination for style-conscious women all over the world. Their pieces are inspired by classic English gardens, vintage textiles, delicate florals and antique prints. Founded by female entrepreneur, businesswoman and fashion designer Hannah Coffin in 2013, the brand celebrates textiles, embellishments and femininity through timeless and contemporary pieces that have been created to withstand the test of time. The collection includes gowns, day dresses, bridal wear, children's wear and accessories, as well as elevated knitwear and loungewear. Also, as part of the brand’s commitment to a responsibly sourced future, each component has been carefully selected, and most of the collection now includes organic cotton, recycled sequins and recycled polyester. With design studios in both London and Delhi, Needle & Thread celebrates colour and femininity in the contemporary sector and takes inspiration from English florals and vintage finds. As part of the brands commitment to a responsibly sourced future, Needle & Thread has recently lessened its reliance on virgin raw materials by developing locally sourced, recycled fabrics and sequins.
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18-21 Corsham Street, London, Greater London, N1 6DR, United Kingdom
Why trust Feefo reviews?

About Needle & Thread US
Renowned for their considered ranges of ready-to-wear, Needle & Thread has become a global destination for style-conscious women all over the world. Their pieces are inspired by classic English gardens, vintage textiles, delicate florals and antique prints. Founded by female entrepreneur, businesswoman and fashion designer Hannah Coffin in 2013, the brand celebrates textiles, embellishments and femininity through timeless and contemporary pieces that have been created to withstand the test of time. The collection includes gowns, day dresses, bridal wear, children's wear and accessories, as well as elevated knitwear and loungewear. Also, as part of the brand’s commitment to a responsibly sourced future, each component has been carefully selected, and most of the collection now includes organic cotton, recycled sequins and recycled polyester. With design studios in both London and Delhi, Needle & Thread celebrates colour and femininity in the contemporary sector and takes inspiration from English florals and vintage finds. As part of the brands commitment to a responsibly sourced future, Needle & Thread has recently lessened its reliance on virgin raw materials by developing locally sourced, recycled fabrics and sequins.