Merchant Logo

Direct Gap Reviews

Rated
Exceptional

Direct Gap is one of the leading online providers of Gap Insurance.

Service
4.9
/5

5

4

3

2

1

787

64

0

0

1

852

ratings over the past year

Displaying all 11,710 reviews
Trusted Customer
8 years ago
Date of purchase: 05/10/2015
This is the second time I have used this Company. This was a personal one-to-one service, with superb advice offered. I cannot recommend this company highly enough.
Trusted Customer
8 years ago
Date of purchase: 31/10/2015
I got gap on 2 cars for less than it would have cost for one policy from the dealer
MD
Mr Stuart Davison
8 years ago
Date of purchase: 14/10/2015
What Mr Stuart Davison said about Direct Gap:
Like most insurance companies it is very easy to buy their policies. However the problem always arrives when you need to make a claim. So as we stand I can be neither positive nor negative. Hopefully
...
Read all
Trusted Customer
8 years ago
Date of purchase: 18/11/2015
What I needed
MH
Mr stephen huddleston
8 years ago
Date of purchase: 22/10/2015
What Mr stephen huddleston said about Direct Gap:
Great website simple, cost effective insurance.
Trusted Customer
8 years ago
Date of purchase: 25/10/2015
Conpetitive quote given v quickly. Accepting it, making payment and downloading documents was also quick and easy. Happy customer. Would recommend.
MN
Mr LAWRENCE NICHOLLS
8 years ago
Date of purchase: 15/09/2015
What Mr LAWRENCE NICHOLLS said about Direct Gap:
I have used Direct Gap on several occasions and I have always found them competitive and helpful. They answered all my questions to my satisfaction and carefully explained everything to me so that I c
...
Read all
Trusted Customer
8 years ago
Date of purchase: 20/11/2015
Second time I have used this GAP insurance - both times excellent service. Transferred policy half way through to new vehicle and got refund of first premium.
Trusted Customer
8 years ago
Date of purchase: 12/11/2015
Really helpful
Trusted Customer
8 years ago
Date of purchase: 21/09/2015
Easy to use website. I'm hoping never to find out if their service is excellent or not as this would mean my car had been written off. Based on price, I would use again and recommend to others
About Direct Gap
Direct Gap was one of the first companies to bring Guaranteed Asset Protection policies to the public via the internet, offering a range of uncomplicated and affordable ground-breaking, market-leading products at money-saving premiums. GAP policies have evolved over the last few years in line with the ever-changing demands for new policies from within the market place. In conjunction with our panel of underwriters, we are extremely pleased to be able to bring forward a range of policies which are generally not available elsewhere at such competitive premiums. The management team at Direct Gap have been involved within the motor industry for almost 40 years providing Insurance and Finance based products. We are committed to providing high-quality GAP products together with equally high levels of service. We have a dedicated team of friendly and professional customer advisors to guide you through the choice of products available and to help you select the appropriate product for your individual circumstances. All our staff are industry trained to the highest levels and are not paid commission based on sales; this ensures that you get the best advice and the best level of service possible. We do not engage in commission-based pressure selling just service, service, service!
Read all
Hawkstone House, Valley Road, Hebden Bridge, West Yorkshire, HX7 7BL, United Kingdom
Award

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

Why trust Feefo reviews?

About Direct Gap
Direct Gap was one of the first companies to bring Guaranteed Asset Protection policies to the public via the internet, offering a range of uncomplicated and affordable ground-breaking, market-leading products at money-saving premiums. GAP policies have evolved over the last few years in line with the ever-changing demands for new policies from within the market place. In conjunction with our panel of underwriters, we are extremely pleased to be able to bring forward a range of policies which are generally not available elsewhere at such competitive premiums. The management team at Direct Gap have been involved within the motor industry for almost 40 years providing Insurance and Finance based products. We are committed to providing high-quality GAP products together with equally high levels of service. We have a dedicated team of friendly and professional customer advisors to guide you through the choice of products available and to help you select the appropriate product for your individual circumstances. All our staff are industry trained to the highest levels and are not paid commission based on sales; this ensures that you get the best advice and the best level of service possible. We do not engage in commission-based pressure selling just service, service, service!