The log cabin was beautifully fitted out with every convenience and so lovely and warm.
Located around 10 minutes from the main hotel where we went for our food.
We all had the most magical, incredible experience in Yllas. We stayed in the lovely Yllas Log Cabins which were beautifully decorated, fitted out with all you need during a self catering stay, very...
The first cabins we stayed in had mouse poo in the bed and there was nowhere for my son to sleep, They were also a good 20 minute walk away from the main hotel where we went to dinner and this was a...
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Stu
Inghams
2 years ago
I really am sorry to hear of the difficulties as well as disappointment that your family experienced whilst in resort.
If you could please email Guest.Relations@inghams.co.uk would be happy to investigate the matter further. I am positive our representatives would have done their very best to resolve the matter once you had reported the issues to them, but we can follow this up by speaking to our accommodation provider.
Thank you for your feedback and once again apologies that the experience didn’t live up to your families expectations.
Kind Regards,
Guest Relations
LI
Lisa
2 years ago
I dont feel thar issue has been properly dealt wirh. I had flagged to customer services before i left that it was my first holiday with two six year olds and I was still put a 20 minute walk away. I got lost wirh my children duee to poor signage which was an exceptionally scary experience.. this is not ok. And i shouldnt feel like i have been palmed off by guests relations
I can’t recommend Inghams highly enough. We had to move our holiday from December 2020 to December 2021 due to COVID and Inghams provided a number of options at that time. Just before we travelled...
OK. Cabin a long way from hotel with a small child when on Half Board. Huge queues at the airport due to too many flights departing at same time. Chaos also on arrival at airport waiting 2 hours for...
CABINS LOVELY.. Shame we had to make our beds up after spending oodles of money. We also had single beds in Every room .. one room should at least have been a double . Finland is very expensive so...
The great outdoors is our happy place and it’s open all year round. Ski the slopes, walk the walks and explore the Lapland wilderness. If nature’s in your nature… if you’re itching for adventure - you’ve found your people.
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The great outdoors is our happy place and it’s open all year round. Ski the slopes, walk the walks and explore the Lapland wilderness. If nature’s in your nature… if you’re itching for adventure - you’ve found your people.