Hedges Direct Ltd Reviews

Thank you for your valuable feedback. I am sorry to hear that your plants were poor upon delivery. If you would like to give me a little more detail than I can of course arrange to refund or replace as appropriate. Please email helpdesk@hedgesdirect.co.uk with more details. Kind regards, Kate James - Hedges Direct Service Team

Thank you for your valuable feedback. I am glad that you received your plants in good time and that they are of a good standard. I am very surprised to hear that our team have yet to respond to your problem. Over 95% of emails are responded to within 4 hours and our team are usually very quick to respond to customer telephone queries. I apologise for this unacceptable delay and will organise a refund for the 10 missing plants for you today. I do hope that this will go some way to resorting your faith in our team. Kind regards, Kate James - Hedges Direct Service Team

Thank you for your valuable feedback. I can see from your order that you should have received; 30 x Box (Buxus Sempervirens) 20/30cm bare root 1 x RootGrow 150g 1 x Westland Bonemeal Root Builder 1.5k pack Please do let me know if this is not the case and I will arrange to refund/replace as necessary. Kind regards, Kate James Kate James - Hedges Direct Service Team