We are so pleased you found the time out of your busy schedule to leave this wonderful review for us. Christine will greatly appreciate your compliments and I know she was aware of how far you had travelled to find out your truths, and also how nervous you were about taking the test. All of the team knew how difficult this test was for you and everyone was thrilled when they read your review.
The EyeDetect®+ service is the latest technology used in the polygraph industry and I would like to thank you for giving such a detailed review for others to see. Hopefully, when people see your comments, they will have the same amount of courage you did to take a leap of faith to restore the doubts in their love, life, or work relationships. You were one of the first to visit our newly refurbished office in Newcastle and it is great your experience with us was such a positive one. To know you felt comfortable and at ease with our examiner also makes us feel proud you trusted us with such a sensitive aspect of your life that had been troubling you for so long.
It’s vital that we capture how or clients feel about the staff and the services we offer. Your feedback is invaluable in helping us tweak our processes for the benefit of future clients, even if that is just the little things such as your comments about being sat in one position and the headset. All clients are required to sit in one position with a headset on but thank you for sharing this with us, it will help clients understand the process and know what to expect. We wish you all the very best for the future.