What CHEN ZHIRONG JENSON said about Tiq by Etiqa Insurance:
Slow comminication
They did not attempt to call me again after I missed their first call.
They were able to explain the issue over email. However I don't see why they couldn't have immediately explained through the...
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Irsyad
Tiq by Etiqa Insurance
3 years ago
Hello Chen, we hear you on this and this is definitely not the experience we have in mind for our customers. We are working hard to improve our products and services to meet the needs of customers, and your valuable feedback will be taken into consideration. Thank you for sharing your experience with us. Please do not hesitate to reach out to us at customer.service@etiqa.com.sg. You may also call +65 6887 8777 during Monday to Friday (excluding public holidays) between 8:45am to 5:30pm if you have any queries Cheers!
What NAILUL HAFIZ BIN ABDUL RAHIM said about Tiq by Etiqa Insurance:
Value for Money Protection Service
It was very easy and convenient to understand and make informed decision. Your package is also very reasonably priced. I had been Etiqa customer for a long time, the latest service innovations have...
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Irsyad
Tiq by Etiqa Insurance
3 years ago
Hello Nailul, thank you for your feedback! Making insurance as easy, clear and honest as possible is what Tiq is all about. We will continue to strive harder with customer experience as our key priority. Please do not hesitate to reach out to us at customer.service@etiqa.com.sg. You may also call +65 6887 8777 during Monday to Friday (excluding public holidays) between 8:45am to 5:30pm if you have any queries. Cheers!
What TAN JING BO said about Tiq by Etiqa Insurance:
User friendly web page and very simple to renew the policy
Irsyad
Tiq by Etiqa Insurance
3 years ago
Hello Tan, thank you for your feedback! We feel the warmth of your kind words, and we will continue to strive harder to provide convenient protection and insurance savings plans to fulfil the needs of our customers like you. Cheers!
Great value and pretty easy to sign-up online. Quote is safe for 24 hrs and can pick up the application from the email link.
Irsyad
Tiq by Etiqa Insurance
3 years ago
Dear Valued Customer, thank you for your feedback! Making insurance as easy, clear and honest as possible is what Tiq is all about. We will continue to strive harder with customer experience as our key priority. Please do not hesitate to reach out to us at customer.service@etiqa.com.sg. You may also call +65 6887 8777 during Monday to Friday (excluding public holidays) between 8:45am to 5:30pm if you have any queries. Cheers!
What DOREEN LIM BENG GUAN said about Tiq by Etiqa Insurance:
A token of appreciation will be ideal.
Service so far is fine but if possible eTiQa could give or match their competitor's quotation. This would make a strong relationship with the owner.
Irsyad
Tiq by Etiqa Insurance
3 years ago
Hello Doreen, thank you for sharing your experience. This is invaluable feedback that can help us to improve further. We’ll share it with the wider team to do better. Cheers!
Please do not hesitate to reach out to us at customer.service@etiqa.com.sg. You may also call +65 6887 8777 during Monday to Friday (excluding public holidays) between 8:45am to 5:30pm if you have any queries
Dear Valued Customer, thank you for your feedback! Making insurance as easy, clear and honest as possible is what Tiq is all about. We will continue to strive harder with customer experience as our key priority. Please do not hesitate to reach out to us at customer.service@etiqa.com.sg. You may also call +65 6887 8777 during Monday to Friday (excluding public holidays) between 8:45am to 5:30pm if you have any queries. Cheers!
Dear Valued Customer, thank you for your feedback! Making insurance as easy, clear and honest as possible is what Tiq is all about. We will continue to strive harder with customer experience as our key priority. Please do not hesitate to reach out to us at customer.service@etiqa.com.sg. You may also call +65 6887 8777 during Monday to Friday (excluding public holidays) between 8:45am to 5:30pm if you have any queries. Cheers!
What RAJAT GIROTRA said about Tiq by Etiqa Insurance:
Lower price and better coverage
Purchased my helpers 26 month insurance. Premium was lower compared to others and also coverage was higher.
Recommend it
Irsyad
Tiq by Etiqa Insurance
3 years ago
Hello Rajat, thank you for your feedback! We feel the warmth of your kind words, and we will continue to strive harder to provide convenient protection and insurance savings plans to fulfil the needs of our customers like you. Cheers!
James was very patient and clear with his policy details. Explanation good. Made my experience smooth.
Irsyad
Tiq by Etiqa Insurance
3 years ago
Dear Valued Customer, thank you for your feedback! We feel the warmth of your kind words, and it’s been a pleasure to be able to make our customers happy. We will continue to strive harder to provide convenient protection and insurance savings plans to fulfil the needs of our customers like you. Cheers!
What FATMAH BT RAMAN said about Tiq by Etiqa Insurance:
Fast and cost effective
Process of application is very fast and instruction is very clear. Comparatively cost effective with other insurance provider. Will definitely recommend to others.
Irsyad
Tiq by Etiqa Insurance
3 years ago
Hello Fatmah, thank you for your feedback! Making insurance as easy, clear and honest as possible is what Tiq is all about. We will continue to strive harder with customer experience as our key priority. Please do not hesitate to reach out to us at customer.service@etiqa.com.sg. You may also call +65 6887 8777 during Monday to Friday (excluding public holidays) between 8:45am to 5:30pm if you have any queries. Cheers!
Making insurance as easy, clear and honest as possible is what Tiq is all about. We are the digital channel of Etiqa Insurance, an award-winning digital insurer in Singapore, with a wide range of insurance to suit your needs. Easy to buy, fast to claim.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Making insurance as easy, clear and honest as possible is what Tiq is all about. We are the digital channel of Etiqa Insurance, an award-winning digital insurer in Singapore, with a wide range of insurance to suit your needs. Easy to buy, fast to claim.