Standard Tags - 50mm Poly Hook Tags (Box Of 5,000)

Dear Customer, Thank you for your feedback. We are sorry to hear you are having issues with the product. However, this is the first instance of this kind regarding these tags specifically that we have brought to our attention. Can we confirm if you are using a standard-size tagging gun or if a fine tagging gun is being used? If a fine gun is being used, it would potentially cause the issue you are experiencing. Another factor that could be causing this issue is that the blade inside the gun may be either missing or has become blunt over time. Typically this type of issue would be common if there is potentially an issue with the gun being used but not the tags themselves. We would be more than happy to help further if we can and if you could send us an image of the tagging being used to sales@equipashop.com we can take a look at this for you and see if we can be of any further help in ascertaining he root cause of the problem. Thank you Best Regards Sales