How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Dobies Reviews | Customer Service Reviews for https://www.feefo.com/reviews/dobies | Feefo

Displaying all 8,694 reviews

Trusted Customer

3 years ago

Date of purchase: 19/09/2021

A good company to deal with.

Good website, quality of products excellent.

Amy

Dobies

3 years ago

Thank you for your review. We are pleased to hear that you are happy with the website and that you found the quality of products of a high standard. Kind Regards, Dobies.

Emily

Dobies

3 years ago

Thank you for your positive review, we appreciate your feedback and positive comments.

See full customer review

Trusted Customer

3 years ago

Date of purchase: 15/09/2021

Excellent plants as always and posted as scheduled

Emily

Dobies

3 years ago

Thank you so much for your five star review. We appreciate your positive feeback and you taking the time to write this review. We are so happy to hear your order arrived promptly and your plants were excellent.

See full customer review

Trusted Customer

3 years ago

Date of purchase: 23/09/2021

As always good quality plants and extremely well packaged. Cannot fault service.

Naomi

Dobies

3 years ago

Many thanks for your 5 star review. Your comments are appreciated.

See full customer review

Trusted Customer

3 years ago

Date of purchase: 15/09/2021

I tried to cancel my online order less than 24 hours after placing it. Was told it wasn't possible to stop the order because it was in the picking area and customer services were unable to...

Read all

Naomi

Dobies

3 years ago

I am sorry if we were not able to cancel your order before despatch. I believe it had reached a stage where we were unable to stop the goods from being sent. I can see the parcels have been refused and we have refunded for the goods returned. I do apologise if the carriage charge was not refunded but will request this is done for you.The comments within your review are noted and I can only apologise for any inconvenience caused.

See full customer review

Trusted Customer

3 years ago

Date of purchase: 24/09/2021

Great

Best plants I've ever bought on line. Healthy plants packaged and delivered in very good condition. Will use Dobies again

Naomi

Dobies

3 years ago

Many thanks for your 5 star review. I am glad your plants arrived appropriately packed and in a good condition. Your comments are appreciated and thank you for taking the time to let us know.

See full customer review

Trusted Customer

3 years ago

Date of purchase: 17/09/2021

Great Service

Great service from Dobies. Plants were in excellent condition & very good value for money.

Naomi

Dobies

3 years ago

Thank you for your 5 star review. I am glad to hear your plants were in an excellent condition and they represented good value for money. Your comments are appreciated and thank you for taking the time to let us know.

See full customer review

George

SALISBURY

3 years ago

Date of purchase: 17/09/2021

What George said about Dobies:

Brilliant plants and flowers.

Advertising, delivery and good plants

Naomi

Dobies

3 years ago

Many thanks for your 5 star review. Your comments are appreciated and thank you for taking the time to let us know about your order.

See full customer review

Justine Williams

3 years ago

Date of purchase: 15/09/2021

What Justine Williams said about Dobies:

Fast delivery, good communication.

Naomi

Dobies

3 years ago

Thank you for your 5 star review. I am glad to hear the order was delivered quickly and we have kept you in touch with it's progress. Your feedback is appreciated.

See full customer review

Anna Howard

3 years ago

Date of purchase: 17/09/2021

What Anna Howard said about Dobies:

Great service Quality product

I found what I wanted on line compared the various sites and chose Dobbies knowing of the company from family living near Shrewsbury

Naomi

Dobies

3 years ago

Thank you for your 5 star review and for taking the time to leave your comments.

See full customer review

Sylvia Pascal

Glasgow

3 years ago

Date of purchase: 20/09/2021

What Sylvia Pascal said about Dobies:

Good, excellent and rubbish.

The condition of the garden ready pansies was good, the polyanthus superb but the wallflower was pathetic, dry, yellowed and half dead. I phoned to complain and was told they would be replaced. ...

Read all

Naomi

Dobies

3 years ago

Thank you for your review. I am glad to hear you are pleased with the Pansy and Polyanthus plants. I can see we replaced the Wallflowers but I am sorry if many of the replacements were either missing or not up to standard. I have refunded the money you paid for these plants and apologise for any disappointment. Your feedback is appreciated and thank you for leaving your comments.

See full customer review

Not received a review invite?

About Dobies

Dobies have been international suppliers of quality flower and vegetable seeds, bedding, bulbs, fruit bushes, trees, horticultural tools and products direct to gardeners since 1894. Dobies continues to build its reputation and loyal customers throughout the UK and worldwide.

Read all

0333 240 5933

Dobies, Long Road, Paignton, Devon, TQ4 7SX, United Kingdom