plants arrived in v.good condition. Very satisfied
Amy
Dobies
3 years ago
Thank you for your wonderful review. It is great to hear that you are happy with your order. It is always good to hear positive reviews, and we pride ourselves in making sure your order arrives as quickly as possible and in good condition. Kind Regards, Amy, Dobies Customer Care
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Trusted Customer
Feefo Verified
3 years ago
Good service, good products
Delivered om time. Lets hope they all come up in the spring and the squirrel doesn't find them!
Amy
Dobies
3 years ago
Thank you for your wonderful review. We are pleased to hear that you are delighted with the products received and we are sure that they will provide a fine display come the spring! Kind Regards, Amy, Dobies Customer Care
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MB
Michael Boon
Feefo Verified
3 years ago
What Michael Boon said about Dobies:
Excellent service.
Amy
Dobies
3 years ago
Thank you for your review. We are pleased to hear that you were happy with the service received. Kind Regards, Amy, Dobies Customer Care
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AG
Alastair Gittens
Feefo Verified
3 years ago
What Alastair Gittens said about Dobies:
It was delivered on time and is in the green house
Naomi
Dobies
3 years ago
Thank you for leaving your 5 star review. It is great to know your order was delivered on time and I hope the plants are growing well. We do appreciate you taking the time to leave your valued feedback. Kindest regards, Dobies Customer Care.
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Trusted Customer
Feefo Verified
3 years ago
Not impressed
I waited 2 months to receive my 3 arboreum plug plants. They were dry and half dead on arrival. These plants will not survive. I will never order from here again.
Naomi
Dobies
3 years ago
I am sorry to hear of the disappointment with your order. This is not the way in which we expect our plants to arrive so I do apologise. It looks like they were delayed in transit over the Bank Holiday weekend so may have suffered as a result. I will contact you via direct email to discuss this further with you. Many thanks for your valued feedback. Kindest regards, Naomi, Dobies Customer Care.
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NM
Neville Milson
Feefo Verified
3 years ago
What Neville Milson said about Dobies:
These things .happen you don't own the post office
Sorry Dobies but 75per cent of the plugs were dead on arrival and tried to revive to no avail
Naomi
Dobies
3 years ago
Thank you for leaving your review. I am sorry to hear the majority of your Lavender plants did not survive. I will contact you via directly email to further this query and appreciate your feedback. Kindest regards, Naomi, Dobies Customer Care.
NM
Neville Milson
3 years ago
Dobies have given me a refund which I thank them very much for and I will still continue to use them for all supplies as I said earlier we can't get it right every time even though they try to
Naomi
Dobies
3 years ago
Many thanks for leaving your further comments.
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CO
Christine ORourke
Feefo Verified
Dartford
3 years ago
What Christine ORourke said about Dobies:
Be prepared to wait for your orders!
Service - what service? They don't carry out their promises. They don't keep you informed of what's going on with your orders unless you have a moan at them.
Their plants are good - when you...
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Naomi
Dobies
3 years ago
I am sorry to hear of the poor experiences with your orders. Dobies should have updated you regarding any delay so apologies if this was not the case and you had to chase delivery. I can see we have compensated a little for the delay and hope the plants arrive safely. Your valued comments are appreciated. Kindest regards, Naomi, Dobies Customer Care.
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NM
Neville Milson
Feefo Verified
3 years ago
What Neville Milson said about Dobies:
Nice looking bulbs
Nice dry bulbs looking very good
Naomi
Dobies
3 years ago
Many thanks for taking the time to leave your great feedback. Your comments regarding the quality of your order are appreciated. Kindest regards, Naomi, Dobies Customer Care.
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Trusted Customer
Feefo Verified
3 years ago
excellent experience
All good would recommend and buy again
Emily
Dobies
3 years ago
Thank you for taking the time to provide us with your feedback. It truly means the world to us when our customers take the time to share their experience! We are so happy that we were able provide you with an excellent experience and would like to thank you for you custom. We hope you’ll visit us again soon. Have a wonderful day!
Trusted Customer
3 years ago
Thank you for a great shopping experience
Naomi
Dobies
3 years ago
You are most welcome and appreciate your lovely comments.
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Trusted Customer
Feefo Verified
3 years ago
Plants Little Leo dead on arrival really sorry
Really sorry but Doronicum plants dead on arrival so I cannot really give the high score of 5 really disappointed as usually give top score from this great shop
Emily
Dobies
3 years ago
We are so sorry to hear that you are not happy with your order on this occasion, and this arrived in poor condition, this is very disappointing and certainly not up to our high standards of quality. Customer satisfaction is very important to us, and we always want to hear from our customers if there are any issues with the condition of plants on delivery. Please contact our customer care team directly via phone or email regarding your disappointment and they will be happy to assist you with a resolution.
Dobies have been international suppliers of quality flower and vegetable seeds, bedding, bulbs, fruit bushes, trees, horticultural tools and products direct to gardeners since 1894. Dobies continues to build its reputation and loyal customers throughout the UK and worldwide.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Dobies have been international suppliers of quality flower and vegetable seeds, bedding, bulbs, fruit bushes, trees, horticultural tools and products direct to gardeners since 1894. Dobies continues to build its reputation and loyal customers throughout the UK and worldwide.