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Dobies Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 9,555 reviews

Trusted Customer

Feefo Verified

3 years ago

Seedlings didn't survive

The two seedlings arrifved in a timely fashion and well packed, but unfortunately they both died within the next 2 weeks. They didn't survive potting on, for whatever reason, even though they weren't...

Naomi

Dobies

3 years ago

Thank you for taking the time to leave your review. I am sorry to hear the plants you ordered did not survive. I will email you directly to discuss this further with you. Kindest regards, Naomi, Dobies Customer Care.

Trusted Customer

Feefo Verified

3 years ago

plug plants good, pansies very poor

plug plants fine - pansies badly packed, many were broken and weak plants

Naomi

Dobies

3 years ago

Thank you for leaving your review. I am sorry to hear the Pansy plants arrived damaged due to poor packaging. Our packaging is usually fit for purpose so apologies if this was not the case on this occasion. I will email you directly to discuss this further and appreciate your valued feedback. Kindest regards, Naomi, Dobies Customer Care.

Trusted Customer

Feefo Verified

3 years ago

Bulbs delivered, ecvellent condition.

Excellent. Bulbs arrived a week to week and a half after ordering but I was not expacting a fast delivery anyway as the bulbs don't need to be planted until end of September anyway.

Naomi

Dobies

3 years ago

Many thanks for leaving your lovely review. It is good to know the Bulbs arrived in good time and you are pleased with your order. Your valued feedback is appreciated. Kindest regards, Naomi, Dobies Customer Care.

william johnson

Feefo Verified

3 years ago

What william johnson said about Dobies:

Good service from when I putmy order in until it was delivered

Naomi

Dobies

3 years ago

Thank you for leaving your great review. It is good to know you are happy with the service we provide and welcome your lovely comments. Kindest regards, Naomi, Dobies Customer Care.

Trusted Customer

Feefo Verified

3 years ago

Happy customer

Healthy plants safely delivered in protective packing.

Megan

Dobies

3 years ago

We are so pleased to hear this, thank you for taking the time to share your feedback with us we are grateful for your positive comments. Kindest regards, Meg. Dobies customer care.

David Aked Walker

Feefo Verified

3 years ago

What David Aked Walker said about Dobies:

Great plants good value

Naomi

Dobies

3 years ago

Many thanks for leaving your 5 star review. It is lovely to hear you have received great plants and they were good value for money. Your comments are appreciated. Kindest regards, Naomi Dobies Customer Care.

Brian Potter

Feefo Verified

3 years ago

What Brian Potter said about Dobies:

Excellent offer of bulbs.

A really good price offer for small bulbs.

Megan

Dobies

3 years ago

We are grateful for your feedback and are glad to hear you are happy with the offer and service received. Thank you for sharing your 5 star review. Kindest regards, Meg. Dobies customer care.

Emma Hamilton

Feefo Verified

3 years ago

What Emma Hamilton said about Dobies:

Better information about dispatch then deliver the plants in one piece and alive. Mine weren’t snd although I was refunded I was disappointed they could not replace my order

Megan

Dobies

3 years ago

Please accept our sincerest apologies for the experience you have had with us on this occasion, this does not sound like the standard of service or quality we strive to provide our customers. We are ever so sorry a replacement was not possible but we hope our customer service team were able to help swiftly and efficiently. Kindest regards, Meg. Dobies customer care.

Trusted Customer

Feefo Verified

3 years ago

Good quality bulbs.

Great packaging, well labelled bulbs, and safely now in the ground, in readiness for Spring and Summer.

Megan

Dobies

3 years ago

Thank you for taking the time to share your 5 star review with our community. We are pleased to hear you are happy with the service and products received. Kindest regards, Meg. Dobies customer care.

Trusted Customer

Feefo Verified

3 years ago

Arrived are being used

Arrived in the and are being used

Megan

Dobies

3 years ago

We are pleased to hear your order arrived promptly, thank you for taking the time to share your 5 star review. Kindest regards, Meg. Dobies customer care.

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