All the dealings I had with the Discover Scotland team were good. One small problem was that the directions were out of date. They had you following signs for the Hospital in Dumfries. The original...
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Nigel
Discover Scotland
7 years ago
We'll take a look at the directions. As the old hospital is to remain open we didn't think there would be an issue! Many thanks for letting us know!
Product reviews
Nigel
Discover Scotland
7 years ago
Thank you for your review of Blossom Cottage. We will pass your comments on to the owner for consideration. Please do let us know of any issues with your accommodation as soon as possible so that we can try and get things sorted out whilst you're still there. We can't prevent power cuts but we can certainly make enquiries about how to work heaters!
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TC
Trusted Customer
7 years ago
Date of purchase: 26/08/2017
What Trusted Customer said about Discover Scotland:
Paid initial deposit but was not reminded when to pay remainder of fee. A letter reminded me after I mist the deadline. My fault for missing the deadline but a reminder before the deadline would have...
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Nigel
Discover Scotland
7 years ago
Many thanks for your comments. Outstanding payment reminders are emailed out on the Thursday after payments are due. A total of 2 emails were sent out to yourself and phone calls made before sending the letter. There is a possibility that these were missed due to your email address. BT customers don't always receive our emails due to security setting on the BT side of things, though the emails do sometimes appear in SPAM folders. Please do let us know if you have an alternative email address and we'll update our records to avoid this happening in future.
Product reviews
Nigel
Discover Scotland
7 years ago
Great to hear that you approve of the maintenance carried out on this property! We hope you'll consider staying again!
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TC
Trusted Customer
7 years ago
Date of purchase: 21/10/2017
What Trusted Customer said about Discover Scotland:
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.