How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Dawes Doors Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 4,010 reviews

MIKE WAGSTAFF

Feefo Verified

2 years ago

What MIKE WAGSTAFF said about Dawes Doors:

I paid the deposit for a garage door repair on the 24th Nov and have heard nothing since, the engineer said he would be back in the next few days, Hearn nothing, I have phoned a couple of times,...

Grande Digital

Dawes Doors

2 years ago

Good afternoon Mr Wagstaff -- We have spoken to the engineer who came out originally (Vince). We can only apologise for the delay and poor communication regarding returning to finish the work and the repair to your garage door. Vince will be calling you within the hour (Tuesday 5th December) to explain the situation. Sorry once again sir. Kind Regards, The Dawes Doors Team

STEPHEN BANKS

Feefo Verified

2 years ago

What STEPHEN BANKS said about Dawes Doors:

Recommended

Quick to contact me, technician was polite and helpful. Quote was quick and clearly explained

Grande Digital

Dawes Doors

2 years ago

Good morning -- It's really appreciated that you took the time to write a review. The engineer who made the visit will be informed of your excellent feedback. Thank you for sharing your positive experience. Kind Regards, The Dawes Doors Team

Grande Digital

Dawes Doors

2 years ago

AntB

June

Feefo Verified

2 years ago

What June said about Dawes Doors:

Lovely young man came but unfortunately couldn’t fix my door and had a quote for a new one but far too expensive

Grande Digital

Dawes Doors

2 years ago

Good morning -- Many thanks for taking the time to write your review, we have forwarded your comments to the engineer. Thank you for giving us the opportunity to provide a quote. Kind Regards, The Dawes Doors Team

Grande Digital

Dawes Doors

2 years ago

TimS

Trusted Customer

Feefo Verified

2 years ago

David was very helpful and understanding about the situation.

Grande Digital

Dawes Doors

2 years ago

Good morning -- Thank you for taking the time to write a review and score us an amazing five stars! Enjoy the rest of your day. Kind Regards, The Dawes Doors Team

Grande Digital

Dawes Doors

2 years ago

DMcbride

Trusted Customer

Feefo Verified

2 years ago

Highly Recommended

Brilliant prompt service. Knowledgeable, courteous engineer offering various options and technical benefits. Very professional company.

Grande Digital

Dawes Doors

2 years ago

DMcbride

GRAHAM

Feefo Verified

2 years ago

What GRAHAM said about Dawes Doors:

Dont use

poor customer support .when making appointment for engineer to attend was offered AM or PM I choose AM for next day .At 1215 I telephone office only to be told that I should not have been offered a...

Trusted Customer

Feefo Verified

2 years ago

Would highly recommended this company, friendly and efficient service

They were amazing , only contacted them early afternoon and they came same day and resolved the problem

Grande Digital

Dawes Doors

2 years ago

Good morning -- Thank you for taking the time to write a review and score us an amazing five stars! Enjoy the rest of your day. Kind Regards, The Dawes Doors Team

Grande Digital

Dawes Doors

2 years ago

AshG

alan orsett

Feefo Verified

2 years ago

What alan orsett said about Dawes Doors:

Avoid

Stop being patronising when calling them. I called them on a Thursday morning 8am, as my garage door was locked up. I explained it was really wide and heavy and normally 2 people would need to...

Grande Digital

Dawes Doors

2 years ago

Good afternoon -- First and foremost please accept pour apologies regarding the rearranged appointment. Clearly there has been a misunderstanding on our part and the last thing we want is to waste anyones time. As there is no call out charge the engineers visit didn't cost anything but all the same you had an issue that needed resolving. Your review will be shared with our management team as we obviously need to ry and avoid such situations happening in the future. We hope you manage to get the door sorted in due course and thank you for giving us the chance. Kind Regards, The Dawes Doors Team

ROBIN HAMMOND .

Feefo Verified

2 years ago

What ROBIN HAMMOND . said about Dawes Doors:

Excellent service on the same day by great engineer.. Helpful polite and efficient THANKS

Grande Digital

Dawes Doors

2 years ago

Good afternoon -- Your are most welcome! and thank you for taking the time to write your kind review, we are gratified that you are happy with the service, we have forwarded your comments to the engineer. Kind Regards, The Dawes Doors Team

Grande Digital

Dawes Doors

2 years ago

KevF

Trusted Customer

Feefo Verified

2 years ago

Efficient service

Very quick same day service. Efficient and polite professional

Grande Digital

Dawes Doors

2 years ago

Good afternoon -- We are so pleased we were able to meet your expectations after the engineers visit. It's really appreciated that you took the time to write a five star review. Enjoy the rest of your day. Kind Regards, The Dawes Doors Team

Grande Digital

Dawes Doors

2 years ago

SteveS