Costsaver Reviews

Thank you for your detailed and thoughtful review. We are delighted that your Travel Director and Coach Driver provided a safe, informative, and respectful experience, and that the optional experiences met your expectations. Your comments regarding hotel locations and the suggestion for a repeat traveller incentive are greatly appreciated and will be carefully considered. We are pleased to know this was not your first Costsaver tour, and we look forward to welcoming you again.

Thank you for your generous and insightful feedback. We are pleased to learn that the flexibility of the itinerary and the genuine free time contributed positively to your experience. It is gratifying to hear that the Travel Director and Coach Driver went above and beyond to enrich the journey with additional stops. Your appreciation of the Edinburgh Military Tattoo and the scenic countryside affirms the value of our tailored approach. We look forward to welcoming you on another Costsaver adventure.

Thank you for rating your tour. We're delighted you had such a wonderful experience and look forward to travelling with you again in the future.

We understand your experience was mixed, and we're sorry to hear that some aspects didn't meet your expectations. We're hope that the better parts of your trip were able to create some positive memories.

Thank you for your considered feedback. We are pleased to hear that the Travel Director provided valuable insights and that the tour was well organised with traveller comfort in mind. Your comments regarding the location of certain hotels and the quality of included suppers are noted and will be reviewed. We also appreciate your suggestion for additional time in some cities, which will be taken into account in future itinerary planning.

Thank you for your feedback. We regret that the hotel experience did not meet your expectations, particularly with regard to room size and amenities. We understand the importance of clear and accessible accommodation information, and your comments have been shared with the Quality Control Department as we work to improve transparency and comfort across all aspects of the tour.

Thank you for your wonderful review. I'm thrilled to hear you enjoyed your Iberian Explorer adventure and that it was worth every step. It's fantastic that you had such a positive experience with the people, food, and sights. We are so pleased you had a trip filled with laughter and new friendships.

Thank you for rating your tour. We hope you had such a wonderful experience and look forward to travelling with you again in the future.

Thank you for taking the time to share your feedback. We sincerely regret the inconvenience you experienced and extend our apologies for any disappointment caused. Please be assured that our Guest Relations Department is currently reviewing your concerns and will be liaising directly with your Travel Agent to provide a comprehensive response. We are grateful that you brought this matter to our attention, as it enables us to continually improve the quality of our service.