Costsaver Reviews

Thank you for your kind words. It is wonderful to hear that you enjoyed your tour of Highlights of Bohemia and that you found the itinerary to your liking. We are delighted that our Travel Director and Coach Driver contributed to a positive experience.

We're delighted to read about your positive experience on the Jewels of Italy tour! It's fantastic to know you appreciated the detailed itinerary, ample free time, and the exceptional service provided by the Travel Director and Coach Driver.

Thank you for your positive comments about your Britain and Ireland Delight trip. We're delighted to hear you found the itinerary wonderful and enjoyed the hotels. We appreciate your feedback about wanting to explore more in certain locations, and we're pleased to know you wouldn't change a thing.

Thank you very much for travelling with us and for sharing your feedback. We are pleased to hear that you enjoyed many aspects of the trip, but we are very sorry to learn that the condition of some of the hotel bathrooms fell far short of your expectations. We completely understand your concerns regarding cleanliness and safety, and we apologise for the distress and disappointment this caused. Your comments will be shared with our operations team as we continually review our hotel selections to ensure they meet appropriate standards for all guests. We regret that this experience has left you unwilling to travel with Costsaver again, and we appreciate the time you have taken to provide such candid feedback.

Thank you for choosing to travel with us. We truly appreciate the time and trust you placed in our team, and we’re grateful for your feedback. We’re delighted to hear that your Coach Driver provided excellent service and contributed positively to your journey. However, we’re genuinely sorry to learn that other aspects of your experience did not meet expectations. We understand your concerns regarding the organisation of the tour and the value provided by the local guides. Your time is precious, and it’s disappointing to hear that certain activities felt unproductive. We also regret that the repeated mentions of tipping and the use of envelopes came across as uncomfortable. Your comments will help us review how we communicate these practices more thoughtfully in future. Regarding the hotel locations and the experience in Quebec, we acknowledge how important accessibility and dining options are to our guests. We’re sorry that the setting limited your choices and impacted your enjoyment. Additionally, the extended journey and wait at the airport must have been tiring, and we appreciate your patience under those circumstances. We strive to offer enriching experiences to all our guests, regardless of the package selected, and your feedback is invaluable in helping us improve. Please rest assured that your comments will be shared with the relevant teams for review and action. Thank you once again for travelling with us and for taking the time to share your thoughts. We hope to have the opportunity to welcome you again under better circumstances.

Thank you for sharing your ratings.

We are so pleased to hear you had such a fantastic experience. It's wonderful that you felt safe and that you experienced more than you expected. We appreciate you taking the time to share your positive feedback.

Thank you for your generous and detailed feedback. We are delighted that your first experience with Costsaver was both enjoyable and enriching. It is wonderful to hear that the itinerary, excursions, and comfort of the coach contributed positively to your journey, and that both the Travel Director and Coach Driver provided exceptional service. Your appreciation of the well-structured itinerary and the opportunity to explore so many iconic locations affirms our commitment to delivering memorable and well-organised travel experiences.

That's fantastic to hear. We're so pleased you enjoyed your time on the Britain and Ireland Explorer tour and that you had such a great experience. It's wonderful to know that your Travel Director and Coach Driver helped make your trip so enjoyable.

Thank you for your thoughtful and balanced feedback. We are pleased to hear that the Travel Director and Coach Driver worked well together to deliver a safe and informative experience. Your understanding regarding the seating request is appreciated, and your reminder about courtesy among guests is well taken. We also value your suggestion to extend the tour duration to allow for a more relaxed travel pace. Your insights are invaluable in helping us enhance future itineraries.