Clogau Reviews

Hello, Please accept our sincere apologies for any disappointment caused with this. Although we have received excellent feedback on this Clogau item, we appreciate all feedback and we thank you for your comments. Images go through several editing stages before being published and intend to give a visual description of any colours, stones and finer detailing. These may differ slightly, at times, to the product advertised following production. The full specifications can be found for each item on our website. If you wish to return your Clogau item, we offer all of our direct customers a 30-day “no quibble” money-back returns policy if for any reason you are unsatisfied with your Clogau jewellery. We can also exchange this item if you require. If you are unable to complete the online returns form, please write our returns address on the outside of the parcel and include a cover letter with all of your details. We trust all is well with the above information. If you require any further assistance, please do not hesitate to contact us. Kind Regards, Clogau.

Hello, We hope you accept our sincere apologies for all inconvenience caused by this. We have looked into your return and can see that this has arrived in store ready for you to collect. We do apologise if this took longer than expected as we do endeavor to process all returns as quickly as possible, however this process can take slightly longer at times. If we can be of any further assistance, please do not hesitate to contact us. Kind Regards, Clogau

Hello, We hope you accept our sincere apologies for the delay in responding to your email. If you would like to return your ring for a size exchange, you can either post this directly to our head office and the returns information is found on clogau.co.uk. Alternatively, you can take this into your local Clogau store and they will return this on your behalf. If we can be of any further assistance, please do not hesitate to contact us. Kind Regards, Clogau.