I ordered online as my local store had run out of the free gift bracelets. Online ordering service was really quick and simple to use. Very quick postage (although postie threw it over the wall ...
Sent my Daffodill pendant off for a clean and check over,on November 28th 2023 after asking for advice at Clogau Outlet at McArthurGlen Bridgend. Someone rang me from Head Office and after l...
Read all
Clogau Customer Services
Clogau
1 year ago
Hello,
We hope you accept our sincere apologies for any inconvenience caused by this. All repairs can take up to 6-8 weeks in total, however at times this may take slightly longer than usual due to reasons outside of our control. We can see that your repair has been delivered and we hope you are happy with the item.
We are so sorry again for any disappointment and if we can be of any further assistance, please do not hesitate to contact us.
Kind Regards,
Clogau.
I ordered my ring over the phone, the service was amazing, I also received a free bracelet worth £129 as it was a valentine's day promotion, I collected in person and it was all gift wrapped for me,...
Clogau is a second generation family business based in Wales. For over 30 years, our growing range of jewellery has captured the hearts and imaginations of jewellery lovers from far and wide. Every piece we create contains rare Welsh gold from the Snowdonia mountains.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Clogau is a second generation family business based in Wales. For over 30 years, our growing range of jewellery has captured the hearts and imaginations of jewellery lovers from far and wide. Every piece we create contains rare Welsh gold from the Snowdonia mountains.