We never received the Sock aid. We were sent a shredding machine instead. I wrote a letter of complaint and had a less than sympathetic reply. I wrote another letter - that was never responded to. I a
...
Read all
Julie
Chums
2 months ago
Thank you for your feedback. All of your comments have been addressed with the relevant managers. We are a pay as you shop company, so unfortunately our system needs to have received the returned item or the item to have been lost in transit. Our sincere apologies for the inconvenience caused.
Thanks for your feedback. I'm so sorry to hear that your Sock Aid did not fit and you feel it was overpriced. Your comments will be passed on to our Quality Control and Buying teams. Kind regards.
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.