Certainly Wood Reviews

Thank you so much for your 5-star review! We're delighted to hear you were happy with your purchase of our chunky kiln dried logs! It's great to hear from our customers about how "excellent" our products are and we are grateful that you have taken the time to give us your feedback. I've passed your comments onto the team, and we look forward to assisting you again in future. Best wishes, Hayleigh

Thank you so much for the 5 star review! It makes our day hearing about how much our customers love our kiln dried logs, kiln dried kindling and Flamers natural firelighters! We are glad that you found our products efficient, good value, "fantastic" quality and best of all not smelly! Thank you for calling the customer service you received "outstanding" and "fabulous"! I will be sure to pass this on to our team to get them to keep up the amazing work! Thank you for taking the time to leave such a wonderful review and we look forward to assisting you again in the future. Best wishes, Hayleigh

We are so grateful for your 5-star review! It makes our day hearing about how much our customers love our Kiln dried logs and KindleFlamer natural firelighters. It's great to hear how efficient and effective they are and we love that you have opted for our Plant a scheme to support sustainability. We are so pleased to hear that you have recommended us to others and I will be sure to pass this review on to our team to keep up the amazing work! I can see from your account that you normally order a few times a year, so we think you might benefit from our new Fire Club membership. When signed up for membership, you get at least 10% off your orders, plus other benefits like free AM/PM services and free products! You can find more information about our Fire Club Membership here: https://www.certainlywood.co.uk/pages/membership Thank you for taking the time to leave such a wonderful review and we look forward to assisting you again in the future. Best wishes, Hayleigh

Thank you for the wonderful review, Richard! It's great to see your photo of all your kiln dried logs in small bags stacked up in your wood shelter. We are glad that the small bags work for you! We are pleased to hear that you found the ordering process easy and that your delivery arrived on time as planned - I will pass this on to our team to keep up the amazing work. Best wishes, Hayleigh

Thank you for the 5 star review! We're delighted to hear you were happy with your purchase and that it arrived quickly. It's great to have wonderful feedback like yours about our KindleFlamers natural firelighters and how easy they are to use. We are also glad that your KindleFlamer storage bucket fits in so nicely as a fireside accessory - it's useful and looks good! I've passed your comments onto the team, and we look forward to assisting you again in future. Best wishes, Hayleigh

Thank you so much for your 5-star review! We're delighted to hear you were happy with your purchase of our kiln dried logs and that you found it a good quality product. We appreciate you taking the time to give your feedback and look forward to assisting you again in the future. Best wishes, Hayleigh

Thank you for your wonderful review, Mark! We're delighted to hear you were happy with your purchase of our kiln dried logs. It's great to know that you were pleased with the quality and the packaging - I will make sure to pass your comments on to our production team to let them know to keep up the amazing work! Thank you for taking the time to leave a review and we look forward to assisting you again in future. Best wishes, Hayleigh