How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

cardfactory Reviews

https://www.cardfactory.co.uk/

EXCELLENT

cardfactory is the UK’s leading specialist retailer of cards, gifts and celebration essentials.

Service

4.2

Product

4.4

4,409

442

279

259

719

6,108

ratings over the past year

Displaying all 45,549 reviews

Trusted Customer

St.Neots

7 years ago

What Trusted Customer said about cardfactory:

Great card and service.

First rate service, got exactly what I ordered and in super quick time. Well done, will definately use you again and would highly recommend.

Product reviews

Date of purchase: 13/08/2018

Trusted Customer

7 years ago

The quality of the photo uploads could be sharper.

Date of purchase: 20/08/2018

Trusted Customer

7 years ago

What Trusted Customer said about cardfactory:

It's an excellent. Service

Date of purchase: 11/08/2018

Trusted Customer

7 years ago

Cheap prices Great quality.

Quick delivery. Exactly what I ordered. And cheaper prices than other online card shops.

Product reviews

Date of purchase: 15/08/2018

Trusted Customer

7 years ago

Great and easy buying experience

The whole experience of bying on line is great. You know that the quality is just as good as you get in the shops. Just so easy for me when working as I dont always have time to get to the shops.

Date of purchase: 15/08/2018

Trusted Customer

7 years ago

Very happy with both the service and product. Would highly recommend

Product reviews

Date of purchase: 09/08/2018

Trusted Customer

7 years ago

Brilliant quality and fast delivery very happy with them

Date of purchase: 18/08/2018

Trusted Customer

7 years ago

What Trusted Customer said about cardfactory:

Fast

Brilliant. Can't believe it got there next day. Live in Canada so was stuffed with regular post. You now have 2 new customers as my brother who lives in Australia also used it for same recipient.

Date of purchase: 15/08/2018

Trusted Customer

7 years ago

What Trusted Customer said about cardfactory:

I made a small mistake on the personalised Birthday card after submitting it, I emailed about 10 seconds later, only to get an email the following day at lunchtime saying they will contact the...

Date of purchase: 19/08/2018

Trusted Customer

7 years ago

Brilliant

I only buy from card factory good service and prices

Product reviews

Date of purchase: 09/08/2018

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo

cardfactory Reviews

Photo Anniversary Card - Celebrating Magical YearsMore reviews of this product (16)View product websiteYes, because I got a 5 star service.

Multi Photo Birthday Card - Marble FramesMore reviews of this product (8)View product websiteGreat quality cheap prices.

EC New - 60th Birthday Butterflies - 0003398More reviews of this product (2)View product websiteVery pleased with both see and product. Would highly recommend

Personalised Birthday Card - Be A UnicornMore reviews of this product (14)View product websiteMy Grandaughter loved her card

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?