The information received regarding Peach House from the start of the booking to the paying the final balance/joining instructions was excellent. Never had to chase once.
Product reviews
Date of purchase: 17/01/2014
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Trusted Customer
12 years ago
Efficient service, good communication and speedy return of deposit
Product reviews
Date of purchase: 06/01/2014
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Trusted Customer
12 years ago
Lovely lovely lovely, only wish I knew how they got that bathtub in the cottage!
Product reviews
Date of purchase: 03/01/2014
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Trusted Customer
12 years ago
Very helpful and very quick to refund deposit. Top marks. Will 100% use again.
Product reviews
Date of purchase: 02/01/2014
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Trusted Customer
12 years ago
I had a query which was dealt with efficiently and the property was fantastic.
Product reviews
Date of purchase: 03/01/2014
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Trusted Customer
12 years ago
Fantastic service from start to finish. Would highly recommend to anyone!
Product reviews
Date of purchase: 03/01/2014
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Trusted Customer
12 years ago
The clarity of info and level of support was excellent.
Up until this last booking I would have said that Best of Suffolk were very good however, having made my thoughts clear on the problems we encountered with 52 Lee Road, we are disappointed to receive...
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Best of Suffolk
Best of Suffolk
12 years ago
Thank you for your feedback regarding your stay at 52 Lee Road and I am sorry that you did not feel the property was up to our usual high standards.
As a matter of course we pass all feedback received to our owners and this has happened in this case.
If you have a problem with cleanliness or maintenance during the stay it is important for you to let us know immediately so we can do everything we can to rectify the issue. To make this as easy as possible all of our properties have phone numbers for the housekeepers or owners and on emergency on-call number for ourselves. Unfortunately we cannot rectify any issues after you have departed the property.
That being said we have passed your comments back to the housekeepers and owners for them to make any improvements that they deem necessary.
Thank you again for feeding back to us and let me assure you that we take all feedback very seriously and will use this example to improve our service.
Best of Suffolk Customer Services
Easy to use website and online booking service. Accurate location/direction details to property provided. Prompt refund of security deposit.
Best of Suffolk
Best of Suffolk
12 years ago
Thank you for your feedback.
I am delighted to hear that you enjoyed your stay at Old Oak Barn. I have fed back to the owners regarding the bath to ensure it does not happen again, but am happy to hear that the rest of the cleaning was excellent.
I am glad that this did not detract from your stay and look forward to welcoming you back in the future.
Best of Suffolk Customer Services
Best of Suffolk has a handpicked selection of over 400 stylish self-catering holiday cottages in Suffolk. We strive to offer all of our guests well-appointed properties in amazing locations.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Best of Suffolk has a handpicked selection of over 400 stylish self-catering holiday cottages in Suffolk. We strive to offer all of our guests well-appointed properties in amazing locations.
