Thank you for taking the time to pass us your feedback. I have passed your comments to the owners of the property.
Thank you again and I hope we can welcome you back soon.
Best of Suffolk Customer Services
Excellent although on initial booking ordered bed to split into two singles,however on contacting again this was not noted. Could have a disaster as two men were sharing that room.
Best of Suffolk
Best of Suffolk
12 years ago
Thank you for your feedback.
I am sorry that this detail was missed and am glad that it did not adversely effect your stay. We will use this as a training example.
I have forwarded your comments to the housekeeper of the property to ensure that they take any actions as necessary to ensure the property's high standard is maintained.
Thank you again for your feedback and I hope you we can welcome you back in the near future.
Best of Suffolk Customer Services
Great e mail communication regarding arrival/ departure. Clear instructions
Best of Suffolk
Best of Suffolk
12 years ago
I have spoken to the member of the team who does the welcome files for the property and we will update these details as soon as we can to make them as clear as possible.
Thanks for the feedback!
Best of Suffolk Customer Services
We really enjoyed the holiday, a very comfortable cottage and so cosy with the log burner. The bed linen was so soft and lovely to sleep in. So pleased we found your web site and cottages, thank you.
Service is usually good but response to email could be faster .
Best of Suffolk
Best of Suffolk
12 years ago
Thank you for your feedback.
I have noted your points and we will be speaking to the housekeeper at the property to ensure their standards remain at the high level we expect.
Best of Suffolk Customer Services
Best of Suffolk has a handpicked selection of over 400 stylish self-catering holiday cottages in Suffolk. We strive to offer all of our guests well-appointed properties in amazing locations.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Best of Suffolk has a handpicked selection of over 400 stylish self-catering holiday cottages in Suffolk. We strive to offer all of our guests well-appointed properties in amazing locations.
