I have been using Rivervale for several years. Although they no longer operate as a registered Mercedes service garage, they service to Mercedes standards at a much reduced cost. Polite and...
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Aftersales Feedback
Rivervale
6 years ago
Hello Barry. Thank you for your wonderful review. We really appreciate your feedback and are pleased to see you were happy with your whole experience with Rivervale. From initial booking process, through to the collection and delivery of your vehicle and as you said the polite and efficient customer service. Next time your here, you might want to take advantage of our facilities in our Starbucks Waiting Room. We hope to see you next time and if there's anything I can help you with in the future, please don’t hesitate to contact meBest wishes
Chrissie
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Ms Sophie Yazdian-Tehrani
Von Feefo verifiziert
Hove
6 years ago
Das sagte Ms Sophie Yazdian-Tehrani über Rivervale:
Excellent communication, first class service as always!
Aftersales Feedback
Rivervale
6 years ago
Hello Sophie. Thank you for your feedback. I’m so pleased to hear you were happy with our communication. As you know our customer service is one of our top priority’s here at Rivervale and I really appreciate you taking the time to review your experience with us. Did you know that you can always take advantage of our Free Collection and Delivery’s, when booking in a service, then leave all the hard work to us. It might be worth while keeping in mind for next time. If there’s anything I can help you with in the future, please don’t hesitate to contact me.Best wishes Chrissie
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Vertrauenswürdiger Kunde
Von Feefo verifiziert
6 years ago
Cannot fault
Excellent communication, competitive pricing and timely execution.
Aftersales Feedback
Rivervale
6 years ago
Hello.Thank you, your feedback is important to us, and we really appreciate you taking the time to review your experience with Rivervale. I’m pleased you were happy with our communication and that you noticed how competitive our pricing is. We work hard at maintaining a high standard of customer service and we strive to stay competitive. Next time you’re here, you might want to book one of our Loan Hire Vehicles alongside your booking.If there’s anything I can help you with in the future, please don’t hesitate to contact me.Best wishes.Chrissie
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Vertrauenswürdiger Kunde
Von Feefo verifiziert
6 years ago
Rivervale booked my car for an MOT at short notice, were very courteous and competitive in their pricing.
Aftersales Feedback
Rivervale
6 years ago
Thank you for your positive review, I really appreciate you taking the time to give valuable feedback regarding your experience with us here at Rivervale.We understand that sometimes you might need to book your vehicle in at short notice, and we will always try to accommodate everyone, where possible.Next time your with us, you may want to take advantage of our Starbucks Waiting Room Facility’s.If there’s anything we can help with in the future, please don’t hesitate to contact us.Best wishes.Chrissie
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Mr Richard Smith
Von Feefo verifiziert
Hove East Sussex
6 years ago
Das sagte Mr Richard Smith über Rivervale:
Used Rivervale since my car was new and always received excellent service
Excellent service and prices, car was very clean and the invoice and health check contained all relevant information
Aftersales Feedback
Rivervale
6 years ago
Thank you so much for your kind words Richard. We always appreciate you taking the time to give us any and all feedback. We count our selves lucky to have customers like you visiting us here at Rivervale. Thank you again for the positive review and you know we're happy to help with anything in future. If you need us, you know where to find us. Chrissie
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Mr Andrew Goodburn
Von Feefo verifiziert
6 years ago
Das sagte Mr Andrew Goodburn über Rivervale:
Professional service and good technical knowledge
The service department kept me up to date with the work needed to be undertaken and the associated costs.
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Mr Edward Green
Von Feefo verifiziert
6 years ago
Das sagte Mr Edward Green über Rivervale:
Great
Excellent service
Everything was explained very well
The staff made me feel welcome
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Vertrauenswürdiger Kunde
Von Feefo verifiziert
6 years ago
bliss
I was not physically present but all the paper work seems correct and very detailed.
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Mr Gary Willcox
Von Feefo verifiziert
6 years ago
Das sagte Mr Gary Willcox über Rivervale:
Fabulous
All I had to do was organise the date. Rivervale did everything else
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Vertrauenswürdiger Kunde
Von Feefo verifiziert
6 years ago
Customer focus is key combined with professional experience
Always a pleasure, efficient, helpful, nothing is too much trouble. Overall, an excellent service and MOT always provided. I trust the professionals who service and MOT my car every year.
Our mission is to 'make motoring manageable' thats why we try our best to take away any hassle when it comes to your vehicles, whether you're buying, leasing, managing or servicing.
Diese Abzeichen bestätigen, dass die Umweltaussagen von Rivervale verständlich und korrekt sind, so dass Sie sicher sein können, nachhaltig einzukaufen. In Zusammenarbeit mit Ethy entwickelt.
Wir sammeln unabhängig Bewertungen im Namen der Unternehmen, die mit uns zusammenarbeiten. Unsere Plattform wendet sich nur an verifizierte Käufer, so dass Sie sicher sein können, dass Sie Bewertungen von echten Kunden lesen.
Nur Kunden mit Kaufnachweis können eine Feefo-Bewertung abgeben. Dies stellen wir sicher, indem wir uns direkt nach der Transaktion mit den Käufern in Verbindung setzen.
Wir überprüfen, ob die Bewertungen von echten Kunden stammen, indem wir sie mit einem Verkauf oder einer Transaktion abgleichen. Kunden werden erst dann aufgefordert, eine Bewertung abzugeben, wenn sie bei dem Unternehmen gekauft haben.
Wir überprüfen, ob die Bewertungen von echten Kunden stammen, indem wir sie mit einem Verkauf oder einer Transaktion abgleichen. Kunden werden erst dann aufgefordert, eine Bewertung abzugeben, wenn sie bei dem Unternehmen gekauft haben.
Our mission is to 'make motoring manageable' thats why we try our best to take away any hassle when it comes to your vehicles, whether you're buying, leasing, managing or servicing.