Hvordan indsamles Feefo-anmeldelser?

Vi indsamler uafhængig feedback på vegne af de virksomheder, der samarbejder med os. Vores platform når kun ud til verificerede købere, så du kan være sikker på, at du læser anmeldelser fra rigtige kunder.

Hvem kan skrive en Feefo-anmeldelse?

Kun kunder med købsbevis kan skrive en Feefo-anmeldelse. Det sikrer vi ved at tage kontakt til køberne lige efter deres transaktion.

Hvordan verificerer vi anmeldelser?

Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer folk i at skrive falske anmeldelser, fordi vi kun inviterer verificerede købere til at give feedback.

Let's Insure Anmeldelser | Kundeservice Anmeldelser af {{merchantUrl}} | Feefo

TC

Trusted Customer

7 years ago

Hvad Trusted Customer sagde om Let's Insure:

An email with my account policy details would be nice I lost paper work

James Buesing

Let's Insure

7 years ago

Hi Brooke,
Thank you for taking the time to leave us a review.

I have passed this on to our Customer Care team and someone will be in contact soon to verify your email and postal address, so the paperwork can be resent.

Please note, when policy documents are emailed to customers, they are sometimes mistakenly sorted into the spam or trash folders. You may want to check these folders, as you paperwork may be there.

Warm regards,
James
Let’s Insure

Produktanmeldelser

Købsdato: 13/11/2017

0

TC

Trusted Customer

7 years ago

Hvad Trusted Customer sagde om Let's Insure:

Thanks for being with you's

It's was good and fun

Produktanmeldelser

Købsdato: 06/03/2017

0

TC

Trusted Customer

7 years ago

Hvad Trusted Customer sagde om Let's Insure:

Very friendly. Easy to understand. No language barrier. Very informed.

Produktanmeldelser

Købsdato: 20/10/2016

0

Pålidelig kunde

8 years ago

Unimpressed as they only wanted to sign me up.

They started the phone call with a statement of "we're not selling you anything today" but that's exactly what they were doing. They badgered me the whole time until I ended up signing up. This...

Læs flere

Sally MacKenzie

Let's Insure

8 years ago

Hello,

Thank you for taking the time to leave us a review. I'm disappointed to hear that you are unhappy with the customer service you received last year.

We do value this type of honest feedback, as it helps us improve our products and services. I have passed your comments along to our Customer Care manager and have asked that someone call you as soon as possible to assist.

We will also have our Quality Assurance team review the call you received last year. We do not allow "pushy" sales tactics, and I apologise that the agent you spoke with came across this way. We will follow up with the agent if they are still with us, and may use the call to coach current and future staff.

If you are unable to take the Customer Care team's call, please feel free to contact us at your earliest convenience. We can be reached on 1300 355 355. You can also email customerservice@letsinsure.com.au to arrange for a member of our team to call you at a time that works best for you.

Warm Regards,

Sally

Let's Insure

Produktanmeldelser

Købsdato: 31/05/2017

2

Pålidelig kunde

8 years ago

happy with service

Produktanmeldelser

Købsdato: 11/10/2016

0

Pålidelig kunde

9 years ago

The 2 people that i spoke to were very respectful and explained everything

The 2 people that i spoke to were very respectful and explained everything clearly and made sure that i understood everything, and the offer that they made me was better than the one that i was...

Læs flere

Produktanmeldelser

Købsdato: 06/10/2016

0

Pålidelig kunde

8 years ago

Top service

When I fell behind they were understanding and helped work out a plan which was beneficial for both .

Produktanmeldelser

Købsdato: 20/10/2016

0

Pålidelig kunde

8 years ago

So far - so good!

5 star because so far nothing has caused me stress. My funeral insurance was simple to set up, I am satisfied with the payment amounts, but, as I am still living and not yet 85, I cannot judge LET'S...

Læs flere

Købsdato: 14/10/2016

0

TC

Trusted Customer

8 years ago

Hvad Trusted Customer sagde om Let's Insure:

Yes I would recommend to buy to others and I am quite happy with the service

Købsdato: 18/10/2016

0

Pålidelig kunde

8 years ago

Good product and service...

Good product, meets my needs and when I've had to deal with them directly, its been smooth....

Købsdato: 21/10/2016

0

Let's Insure Anmeldelser

Let's Insure Easy Life InsuranceFlere anmeldelser af dette produkt (123)Se produktwebstedetI'm not sure yet just being paying it forever and didn't get my free shopping card for sign up and I need to change address details but can cos I lost policy agreement but I'm still paying at $12...Læs flere

Let's Insure Accident CoverFlere anmeldelser af dette produkt (13)Se produktwebstedetGood to be with you guy's

Let's Insure Funeral CoverFlere anmeldelser af dette produkt (353)Se produktwebstedetOne of the cheapest for same deal.

Let's Insure Funeral CoverFlere anmeldelser af dette produkt (353)Se produktwebstedetBecause I was badgered into signing up, I haven't checked any other funeral insurances to compare prices or whether this is a good deal or not. I wasn't ready but they just wanted their quota. Quite...Læs flere

Let's Insure Funeral CoverFlere anmeldelser af dette produkt (353)Se produktwebstedetfair price, again happy with service

Let's Insure Funeral CoverFlere anmeldelser af dette produkt (353)Se produktwebstedetExtremely happy with my purchase

Let's Insure Easy Life InsuranceFlere anmeldelser af dette produkt (123)Se produktwebstedetIts what I wanted and it was easy

Hvordan indsamles Feefo-anmeldelser?

Hvem kan skrive en Feefo-anmeldelse?

Hvordan verificerer vi anmeldelser?

Hvordan håndterer vi falske anmeldelser?