Recenze společnosti Wightlink

Hello, Thank you for taking the time to share your experience of making an online booking with Wightlink. I'm pleased that you found it so easy to use. We are looking forward to seeing you onboard very soon.

Hello Paula, Thank you for taking the time to share your experience of making an online booking with Wightlink. I'm pleased that you found it so easy to use. Keep an eye on the website in case of any cancellations, you may be able to amend your booking to your preferred sailing time. We hope you are looking forward to your trip. We are certainly looking forward to welcoming you onboard soon.

Hello Nick, Thank you for taking the time to share your feedback with us. I am sorry that you were disappointed by the cost of your journey. We use Flexi-Pricing, which means that prices for a particular crossing may increase in line with demand for that crossing. Our fares also reflect the cost of running our service (which is not subsidised). The sooner you book, the more likely you are to pay a lower fare and fares will generally get higher the closer you get to the sailing date, particularly during busier times. We would also advise to book a Standard ticket type as although the additional cost is slightly higher, you avoid amendment fees that come with an Economy ticket. Thank you once again for sharing your experience with us. We hope to see you onboard again soon.

Hello Heidi, Thank you for taking the time to share your experience of making an online booking with Wightlink. I'm pleased that you found the website so easy to use whilst using a discount. We are looking forward to seeing you onboard very soon.

Hello and thank you for taking the time to share your review. I am glad to hear you found the staff to be so helpful despite the awful weather conditions. However, I am sorry you found the communication to be poor with delays and cancellations. We always do our best to keep customers informed to the best of our ability however, your feedback has been noted as we look for ways we can improve our service. We hope to see you onboard again soon.

Hello Ken, Thank you for taking the time to share your feedback with us. I am sorry that you were left frustrated after trying to make an online booking. We do normally receive positive feedback however, if you do get stuck in future, our contact centre are here to help 7 days a week over the phone. With regards to the cost of your sailing, we use Flexi-Pricing, which means that prices for a particular crossing may increase in line with demand for that crossing. Our fares also reflect the cost of running our service (which is not subsidised). The sooner you book, the more likely you are to pay a lower fare and fares will generally get higher the closer you get to the sailing date, particularly during busier times. Thank you once again for sharing your experience with us. We hope to see you onboard again soon.

Hello and thank you for your review. I am glad that your experience travelling with Wightlink was a good one and you found our teams to be helpful and friendly. We look forward to seeing you onboard again soon.

Hello, Thank you for taking the time to share your review. We're very pleased to hear that you found the loading and boarding process at Wightlink to be easy with the opening of additional lanes to allow for a smoother exit. We look forward to seeing you again soon where we hope we can continue to provide an enjoyable experience.

Hello Adrian, Thank you for your review. I am glad that your experience travelling with Wightlink was a good one. Our teams will always try to accomodate you where they can so I'm pleased to hear that you found them to be helpful and friendly. We look forward to seeing you onboard again soon.

Hello, Thank you for your review. I am glad that your experience travelling with Wightlink was a good one and you found our teams to be helpful and friendly. We look forward to seeing you onboard again soon.