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Recenze společnosti Wightlink

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The leading Isle of Wight ferry operator, linking the Island with the mainland through three convenient ferry routes.

Služba
4.5
/5
Produkt
4.5
/5

5

4

3

2

1

3,463

955

283

97

155

4,953

hodnocení za poslední rok

Zobrazení všech 7,397 recenzí
CH
Chris
West Sussex
1 year ago
Datum nákupu: 01/04/2024
Co říká Chris o Wightlink:
Great service and on time
We regularly use Wightlink to visit friends in the IOW. This time, as in most cases, the ferry left within 10 mins of scheduled time and was a pleasant as a ferry can be. Great service but like all...

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Charlotte
Wightlink
1 year ago
Hello Chris, Thank you for your review. I'm very pleased to see that as a regular traveller, you always find Wightlink provides a great service. We really appreciate you taking the time to share this and look forward to seeing you onboard again soon.
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Důvěryhodný zákazník
1 year ago
Datum nákupu: 01/04/2024
Poorly advised on delays
Poorly informed about delays and you brought Portsmouth to a complete hold
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Charlotte
Wightlink
1 year ago
Hello and thank you for your feedback. I am very sorry that you experienced delays when travelling with us and for the disruption this had on your travel plans. We do appreciate the frustration caused when delays happen however, the safety of our customers and crew is our highest priority and our teams work extremely hard to get back to running a full service as soon as possible. Your feedback has been noted to help improve our service and going forward, we hope to provide a more enjoyable experience when travelling with us.
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DA
David
1 year ago
Datum nákupu: 01/04/2024
Co říká David o Wightlink:
On time and staff very helpful
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Charlotte
Wightlink
1 year ago
Hello David, Thank you for your review. I am glad that your experience travelling with Wightlink was a good one and you found our teams to be helpful and friendly. We look forward to seeing you onboard again soon.
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HI
Hilary
1 year ago
Datum nákupu: 29/03/2024
Co říká Hilary o Wightlink:
Good Service, Polite staff, Ferry clean. Would book with Wightlink again.
Check in was fast and efficient. Staff polite and organised. Ferry was clean and cafe was serving quickly and were well organised. Ferry docked on time at Portsmouth and ferry was unloaded very...

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Charlotte
Wightlink
1 year ago
Hello Hilary, Thank you for taking the time to share your review. We're very pleased to hear that you found the check-in process at Wightlink to be easy and the service throughout efficient. We look forward to seeing you again soon where we hope we can continue to provide an enjoyable experience.
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Důvěryhodný zákazník
1 year ago
Datum nákupu: 31/03/2024
Great service
Grwat check in both sides of the solent. Coukd not do enough for me as i am disabled. Great help on ship as well by the crew.
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Charlotte
Wightlink
1 year ago
Hello, Thank you for your review. I am pleased to hear that you enjoyed travelling with us and found the staff to be so helpful. If you have a disability, reduced mobility, a medical condition or just need some extra help, you can rely on Wightlink to make sure your journey meets your needs.
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Důvěryhodný zákazník
1 year ago
Datum nákupu: 03/04/2024
Generally good. Very expensive if needed to use regularly and not islander
This service was fine but ramps on Victoria of Wight are very difficult to access with wheel chairs. I was unable to cope on my own when taking my mother on board. I was even refused help once by a...

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Charlotte
Wightlink
1 year ago
Hello and thank you for your review. I am pleased to hear that your recent travel with us was a positive experience however, I am sorry you find the fare prices too high. We use Flexi-Pricing, which means that prices for a particular crossing may increase in line with demand for that crossing. Our fares also reflect the cost of running our service (which is not subsided). The sooner you book, the more likely you are to pay a lower fare and fares will generally get higher the closer you get to the sailing date, particularly during busier times. Keep an eye on our 'offers' tab on our website for ideas on ways to save. I would also recommend to sign up for our newsletter, if you haven't already done so, to keep up to date with all of our latest offers.
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EL
Elizabeth
Chichester
1 year ago
Datum nákupu: 06/04/2024
Co říká Elizabeth o Wightlink:
The ship ran on time and was clean. The down side is the price! It's just so expensive.
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Charlotte
Wightlink
1 year ago
Hello Elizabeth, Thank you for taking the time to share your feedback with us. I am pleased that you enjoyed travelling with Wightlink however, I am sorry that you were disappointed by the cost of your journey. We use Flexi-Pricing, which means that prices for a particular crossing may increase in line with demand for that crossing. Our fares also reflect the cost of running our service (which is not subsidised). The sooner you book, the more likely you are to pay a lower fare and fares will generally get higher the closer you get to the sailing date, particularly during busier times. Thank you once again for sharing your experience with us. We hope to see you onboard again soon.
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AN
Andrew
1 year ago
Datum nákupu: 05/04/2024
Co říká Andrew o Wightlink:
Whitelink offer a terrific service, people are always helpful and courteous
Whitelink service is terrific, nearly always on time and only disrupted by very significant events , their staff are great too. Well done . 👍🏻
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Charlotte
Wightlink
1 year ago
Hello Andrew, Thank you for your review and for your kind words for our hardworking staff, it is very much appreciated. I am glad that your experience travelling with Wightlink is always so positive. We look forward to seeing you onboard again soon!
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Jodie
Oxfordshire
1 year ago
Datum nákupu: 05/04/2024
Co říká Jodie o Wightlink:
Will never travel with anyone else.
Staff are always polite, always check we have enough room to get our dogs out of the car and always smile and go above and beyond.
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Charlotte
Wightlink
1 year ago
Hello Jodie, Thank you for your review. I'm very pleased to see that as a regular traveller, you always find Wightlink provides a great service. Our teams will always try their best to accommodate where they can so it's great to see you found them to be so helpful and friendly. We look forward to seeing you onboard again soon.
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RO
Robert
1 year ago
Datum nákupu: 06/04/2024
Co říká Robert o Wightlink:
Good service and easy to book.
Easy and convenient to book and ran on time.
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Charlotte
Wightlink
1 year ago
Hello Robert, Thank you for taking the time to share your positive experience of making an online booking with Wightlink. I'm pleased that you enjoyed the punctual service when travelling with us and hope to see you again soon.
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O Wightlink
Wightlink provide an award-winning ferry service between the Isle of Wight and Hampshire, bringing 4.3 million people together every year. With three convenient routes and eight well-equipped ferries, we connect you with loved ones, business meetings, holidays, tradespeople, festivals, deliveries, wildlife and everything in between. We’re true believers that your getaway starts on board, which is why we’ve fitted our ferries to the highest standards. Relax under the warm Solent sun on our outside decks, let the kids roam free in our play areas and taste some of the Isle of Wight’s finest food and drink in our cafés.
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Gunwharf Terminal, Gunwharf Road, Portsmouth, Hampshire, PO1 2LA, United Kingdom
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O Wightlink
Wightlink provide an award-winning ferry service between the Isle of Wight and Hampshire, bringing 4.3 million people together every year. With three convenient routes and eight well-equipped ferries, we connect you with loved ones, business meetings, holidays, tradespeople, festivals, deliveries, wildlife and everything in between. We’re true believers that your getaway starts on board, which is why we’ve fitted our ferries to the highest standards. Relax under the warm Solent sun on our outside decks, let the kids roam free in our play areas and taste some of the Isle of Wight’s finest food and drink in our cafés.