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Recenze společnosti Wightlink

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The leading Isle of Wight ferry operator, linking the Island with the mainland through three convenient ferry routes.

Služba
4.5
/5
Produkt
4.5
/5

5

4

3

2

1

3,482

957

283

97

155

4,974

hodnocení za poslední rok

Zobrazení všech 7,395 recenzí
DE
Deborah
1 year ago
Datum nákupu: 07/04/2024
Co říká Deborah o Wightlink:
Easy Booking Process
Have booked many trips via the website. It's easy to navigate, select journeys and pay. Text/email confirmation received immediately after booking.
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Charlotte
Wightlink
1 year ago
Hello Deborah, Thank you for taking the time to share your experience of making an online booking with Wightlink. I'm pleased that you found it so easy to use and hope you are looking forward to your trip. We are certainly looking forward to welcoming you onboard soon.
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AN
Andrew
1 year ago
Datum nákupu: 09/04/2024
Co říká Andrew o Wightlink:
EXPENSIVE
ON TIME AND FLEXIBLE
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Charlotte
Wightlink
1 year ago
Hello Andrew, Thank you for taking the time to share your feedback with us. I am glad you found the service by Wightlink to be punctual and flexible however, my apologies that you were disappointed by the cost of your journey. We use Flexi-Pricing, which means that prices for a particular crossing may increase in line with demand for that crossing. Our fares also reflect the cost of running our service (which is not subsidised). The sooner you book, the more likely you are to pay a lower fare and fares will generally get higher the closer you get to the sailing date, particularly during busier times. Thank you once again for sharing your experience with us. We hope to see you onboard again soon.
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0
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Důvěryhodný zákazník
1 year ago
Datum nákupu: 13/04/2024
Fast, efficient, comfortable and predictable
As a regular I looking for a service that is fast, efficient, comfortable and predictable. This one is!
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Charlotte
Wightlink
1 year ago
Hello and thank you for your review. I'm very pleased to see that as a regular traveller, you always find Wightlink provides a great service. We really appreciate you taking the time to share this and look forward to seeing you onboard again soon.
0
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SI
Simon
1 year ago
Datum nákupu: 12/04/2024
Co říká Simon o Wightlink:
Quick turnaround and loading, efficient. Shame the cost of the ferry is so expensive or we would visit the Isle of Wight more.
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Charlotte
Wightlink
1 year ago
Hello Simon, Thank you for taking the time to share your review. We're very pleased to hear that you found the check-in process at Wightlink to be easy and the service throughout efficient. However, I am sorry you find the fare prices too high. We use Flexi-Pricing, which means that prices for a particular crossing may increase in line with demand for that crossing. Our fares also reflect the cost of running our service (which is not subsided). The sooner you book, the more likely you are to pay a lower fare and fares will generally get higher the closer you get to the sailing date, particularly during busier times. Thanks again and we look forward to seeing you again soon where we hope we can continue to provide an enjoyable experience.
0
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Důvěryhodný zákazník
1 year ago
Datum nákupu: 07/04/2024
Fastcat ferry to IOW
The ferry departed and arrived on time and was neat and tidy. As journey time is only about 25.minures we sat on the top deck in the sun and admired the views of Portsmouth on the way out.
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Charlotte
Wightlink
1 year ago
Hello, Thank you for your review and for taking the time to share your experience travelling on our Wightlink FastCat service. I am so glad you found it to be a smooth crossing and was able to enjoy sailing on the sun deck. We hope to see you onboard again soon.
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EL
Elizabeth
1 year ago
Datum nákupu: 12/04/2024
Co říká Elizabeth o Wightlink:
Ferry on time and smooth journey
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Adam
Wightlink
1 year ago
Hello Elizabeth, Thank you for your review and for taking the time to share your experience. I am so glad that you enjoyed sailing with Wightlink and found it to be a smooth crossing. We hope to see you onboard again soon.
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KA
Karen
1 year ago
Datum nákupu: 08/04/2024
Co říká Karen o Wightlink:
Very easy booking system explained well
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Adam
Wightlink
1 year ago
Hello Karen, Thank you for your review. I am glad that you found making your booking to be an easy process. We look forward to seeing you onboard soon.
0
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PE
Peter
1 year ago
Datum nákupu: 10/04/2024
Co říká Peter o Wightlink:
On time nd efficient.
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Adam
Wightlink
1 year ago
Hello Peter, Thank you for your review. We look forward to seeing you onboard again soon.
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Důvěryhodný zákazník
1 year ago
Datum nákupu: 13/04/2024
Very efficient!
An excellent service - very efficient.
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Charlotte
Wightlink
1 year ago
Hello there and thank you for your review. We're very happy to hear your travel with Wightlink was a great, efficient experience and look forward to welcoming you onboard again soon.
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Důvěryhodný zákazník
1 year ago
Datum nákupu: 12/04/2024
Excellent service
Excellent service Boats always clean and on time Staff friendly and helpful
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Adam
Wightlink
1 year ago
Hello, Thank you for your review. We're very happy to hear your travel with Wightlink was a great experience and look forward to welcoming you onboard again soon.
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O Wightlink
Wightlink provide an award-winning ferry service between the Isle of Wight and Hampshire, bringing 4.3 million people together every year. With three convenient routes and eight well-equipped ferries, we connect you with loved ones, business meetings, holidays, tradespeople, festivals, deliveries, wildlife and everything in between. We’re true believers that your getaway starts on board, which is why we’ve fitted our ferries to the highest standards. Relax under the warm Solent sun on our outside decks, let the kids roam free in our play areas and taste some of the Isle of Wight’s finest food and drink in our cafés.
Přečíst vše
Gunwharf Terminal, Gunwharf Road, Portsmouth, Hampshire, PO1 2LA, United Kingdom
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Feefo Trusted Service Awards

Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.

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O Wightlink
Wightlink provide an award-winning ferry service between the Isle of Wight and Hampshire, bringing 4.3 million people together every year. With three convenient routes and eight well-equipped ferries, we connect you with loved ones, business meetings, holidays, tradespeople, festivals, deliveries, wildlife and everything in between. We’re true believers that your getaway starts on board, which is why we’ve fitted our ferries to the highest standards. Relax under the warm Solent sun on our outside decks, let the kids roam free in our play areas and taste some of the Isle of Wight’s finest food and drink in our cafés.