Thanks for your feedback and please let us know if there was something i can help with regarding the service for the pillow protector and will endeavour to improve.
Warm regards
Brett Parnham
TPI customer service.
My wife says its uncomfortable, hurts haed, did remove inserts to make it softer,but trying to perserverve.
Therapeutic Pillow
Therapeutic Pillow
12 years ago
Sometimes it can take a little while to get used to the countour and shape of the pillow. Please give us a call if things do not improve and will work through it with you. The deluxe version is on the firmer side when compared with the memory range of complete sleeprrrs. Thanks very much for your feedback and please contact with any further queries.
Warm regards
Brett Parnham
TPI customer service.
Thanks for your feedback. Both pillows are made of a high density foam (heavy) so that they both last a long time. To make the pillow softer you can put something heavy on them ie some thick books so that the pillow is flattened out. This basically serves to breakdown the foam structure a bit in the pillow (which will eventually happen over time with foam products) and it should feel softer. If you have any queries please give me a call and can resolve for you.
Warm regards
Brett Parnham
TPI customer service.
Therapeutic Pillow
Therapeutic Pillow
12 years ago
Sorry my direct contact is 03 8585 6685. Thanks again.
Warm regards
Brett Parnham
TPI customer service.
I am very sorry about the mattress size. We did have them marginally smaller than a double so that fitted sheets would be able to go comfortably over the top. We have since made it the same size as a regular double at 185 x 133 x 5cm.
Once again sorry about sizing issue and please contact us by phone if there is anything in the future you require and we will look after you. Please ask for me personally. 03 8585 6685. Thanks for your feedback.
Warm regards
Brett Parnham
TPI customer service.
At Therapeutic Pillow International, we pay attention to what our customers say about our products.
Our design department is continuously working on new produts to improve posture in that they provide optimal comfort and balanced head support, neck support and back support, and to generally improve circulation to all parts of the body.
With over 30 years of experience, we have a tradition of making products that make our customers happy.
Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.
Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.
Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
At Therapeutic Pillow International, we pay attention to what our customers say about our products.
Our design department is continuously working on new produts to improve posture in that they provide optimal comfort and balanced head support, neck support and back support, and to generally improve circulation to all parts of the body.
With over 30 years of experience, we have a tradition of making products that make our customers happy.