Recenze společnosti Suttons

Wonderful to hear! Thank you so much for taking the time to share your valued feedback, we are pleased to hear you are happy with the service and products you have received.

Thank you for your feedback. We are sorry to hear your comments and we would love to know if there is anything we can do to resolve this, we would certainly like to know what has happened to cause this as we may be able to offer further information. We have contacted you directly to look into this further with you.

Thank you for taking the time to leave your review. I am sorry if there was a delay with the Elephant Garlic but glad to hear you have now received it. We do our best to stick to our estimated despatch dates but sometimes logistical and supplier issues can cause delays. I can see we did email you on the 26th November to let you know of this delay and apologies for any inconvenience this may have caused. Your valued feedback is appreciated.

Thank you for your 5 star review and I am sorry if the order arrived at different times. When ordering the despatch times are shown on our website so I am sorry if you were not aware of this. I can see the Clematis was delayed a little and we did email you on 22nd November to let you know. It is good to know you are happy with the plants now they have arrived. Your comments are appreciated and thank you for taking the time to get in touch.

Thank you for your 5 star review. It is great to know the plants were in a good condition and were well packaged. Your comments are appreciated.

Thank you for the 5 star review of your order. It is good to know the order was delivered promptly. Your valued feedback is appreciated.

I am sorry to hear you are disappointed with your order. I will email you directly regarding your comments.

Thank you for taking the time to leave your review. I am sorry to hear there were some problems with your order but pleased everything has been sorted out. I do apologise for any inconvenience caused and appreciate your valued feedback.

Thank you for your 5 star review. I am pleased to hear you are happy with the products you have received. Your comments are appreciated and thank you for taking the time to get in touch.

Thank you for your review. We sincerely apologise that you have had some issues with our website and that you have found it difficult to use, we will pass on your feedback in relation to this. We are sorry to hear that you felt the customer service operator was dismissive of your issues, we can see that a replacement was arranged to be sent out to the correct address but we apologise that you felt the way it was dealt with was no up to our expected high standard of care and we can only apologise for this. Kind Regards, Suttons