Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

Chums Recenze | Hodnocení zákaznického servisu pro https://www.feefo.com/reviews/chums | Feefo

Zobrazení všech 126,611 recenzí

Důvěryhodný zákazník

10 years ago

Datum nákupu: 11/09/2014

Very happy

Chums

10 years ago

Great feedback! - Much appreciated.

Recenze produktu

Důvěryhodný zákazník

10 years ago

Datum nákupu: 11/08/2014

Usually good service..

Chums

10 years ago

Thank you for taking time to leave feedback.

Chums

10 years ago

Thank you for taking time to leave feedback on this item.

Recenze produktu

Důvěryhodný zákazník

10 years ago

Datum nákupu: 27/08/2014

was over charged they should have been 14.99 free postage I was charged 19.99 plus…

was over charged they should have been 14.99 free postage I was charged 19.99 plus postage told I would get a refund that never arrived customer service very poor. next order was for 3 pairs of...

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Chums

10 years ago

Thank you for your time and feedback. I have had a look into your order and can see the trousers you ordered are priced at 19.99 for one pair of trousers, but if you buy two of more you get discount and they reduce to 17.99 per pair. I can see your first order for these was for one pair at 19.99. You then ordered another two pairs a couple of days later and these were 17.99 per pair. I can see you were refunded 4.99 back to your card on 28/8 for the postage. We would advise to check your bank statement as this has definitely gone through on our end. With the second order you have only ordered two pairs of these trousers on the website and only charged for two pairs which is why three were not sent. I am sorry about this issue and hoped this has helped clear the matter for you.

Recenze produktu

Důvěryhodný zákazník

10 years ago

Datum nákupu: 28/08/2014

As described. Prompt delivery.

Chums

10 years ago

Good to hear - thank you for your feedback.

Recenze produktu

Důvěryhodný zákazník

10 years ago

Datum nákupu: 21/08/2014

usually very good service & let you know if there is a problem

Chums

10 years ago

Thank you for taking time to leave your feedback. Much appreciated.

Recenze produktu

Důvěryhodný zákazník

10 years ago

Datum nákupu: 07/09/2014

Good fast service

Chums

10 years ago

Thank you for your positive feedback. Glad to hear you are happy with your trousers and delivery service.

Recenze produktu

Důvěryhodný zákazník

10 years ago

Datum nákupu: 21/08/2014

Bought for an elderly neighbour who seems pleased with quickness of delivery

Chums

10 years ago

Great to hear you are pleased with both shoes and delivery. Thank you!

Recenze produktu

Důvěryhodný zákazník

10 years ago

Datum nákupu: 20/08/2014

very good service

Chums

10 years ago

Thank you for your positive feedback.

Recenze produktu

Důvěryhodný zákazník

10 years ago

Datum nákupu: 22/08/2014

The advert stated olive and showed a pale colour - the goods supplied were DARK OLIVE and MANY shades darker than the advert. Similarly, the airforce colour in the advert was a pale blue, the...

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Chums

10 years ago

Thank you for your time and feedback. I have had a look into your order with us and can see the order was for Farah trousers. Unfortunately the olive colour we supply is a quite a dark shade as shown on the website. Due to the lighting used when the images are taken, this can sometimes make the shade look lighter. I can confirm the airforce colour in the Farah trousers are a dark shade, the light blue trousers are more of a pale blue shade. I am sorry about the issue you have had with the colours in these trousers. I will have your comments passed on to see if there is anything that can be done about the images which advertise the trousers.

Recenze produktu

Důvěryhodný zákazník

10 years ago

Datum nákupu: 25/08/2014

Placed my 1st order - items arrived - really poor fit Returned items and received a…

Placed my 1st order - items arrived - really poor fit Returned items and received a refund BUT had to pay for the postage which represented 30% of the order value

Chums

10 years ago

We thank you for your time and feedback. I am sorry to hear the trousers were a poor fit on you. Unfortunately we do not refund postage costs on returned goods, we do however offer free returns. I do apologize about this. If you would like to discuss this further you can email us at enquiries@chums.co.uk

Recenze produktu

Neobdržel/a jste pozvánku k recenzi?

O Chums

Chums has been offering its customers quality fashion, homeware and lifestyle products for over 35 years. Stocking a range of fashion brands including Farah, Regatta, Double Two and Pegasus, as well as homeware brands such as Silent Night, Christy and Belledorm, Chums are committed to delivering the best service and quality possible at an affordable price.

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03333 554455

Unity Grove, Knowsley Business Park, Prescot, Merseyside, L34 9AR, United Kingdom

Feefo Trusted Service Awards

Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.

Co jsou ocenění Trusted Service Awards

Proč věřit recenzím Feefo?

Další informace o společnosti Feefo

Recenze společnosti Chums

Luxury Leather Mens Billfold WalletVíce recenzí pro tento výrobek (16)Prohlédnout si stránku výrobkuGood quality, durable wallet

PACK OF TWO SLEEVELESS NIGHTDRESSESVíce recenzí pro tento výrobek (1)Prohlédnout si stránku výrobkuToo long for wife she had to alter them herself but likes.

Elasticated Back Waist TrouserVíce recenzí pro tento výrobek (2,365)Prohlédnout si stránku výrobkuI think the shoes and trousers I purchased from you were very good value for money.

Farah Supreme TrouserVíce recenzí pro tento výrobek (66)Prohlédnout si stránku výrobku

High Rise Cavalry Twill TrousersVíce recenzí pro tento výrobek (99)Prohlédnout si stránku výrobkuusual good quality

Luxury Cotton Regular Rise Corduroy Trousers With Self Adjusting WaistbandVíce recenzí pro tento výrobek (1,710)Prohlédnout si stránku výrobkuLove them

Ladies Comfort ShoesVíce recenzí pro tento výrobek (5)Prohlédnout si stránku výrobku

ÔÇÿLydiaÔÇÖ Padders Extra Wide ÔÇÿEEÔÇÖ Fitting SlipperVíce recenzí pro tento výrobek (8)Prohlédnout si stránku výrobku

Side Slant Pocket TrousersVíce recenzí pro tento výrobek (1,657)Prohlédnout si stránku výrobkuthe best for the price

Farah Slant Pocket TrouserVíce recenzí pro tento výrobek (1,809)Prohlédnout si stránku výrobkugood quality product, but all the wrong colour

Cotton Trousers with growing roomVíce recenzí pro tento výrobek (1,974)Prohlédnout si stránku výrobkuReally poor fit

Jak se shromažďují recenze na Feefo?

Kdo může zanechat recenzi na Feefo?

Jak ověřujeme recenze?

Jak se vypořádáváme s falešnými recenzemi?