Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

Bontour Recenze | Hodnocení zákaznického servisu pro https://www.feefo.com/reviews/bontour | Feefo

Zobrazení všech 1,234 recenzí

Důvěryhodný zákazník

2 years ago

Datum nákupu: 14/08/2022

Nightmare

Unfortunately we had a nightmare on arrival in Jersey. The booking we paid for had never been made. The week we had chosen was for the Battle of the Flowers week. All the hotels in St. Helier were...

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Recenze produktu

Margaret

Bexhill on Sea

2 years ago

Datum nákupu: 14/08/2022

Co říká Margaret o Bontour:

Still good

A return visit. A bit concerned as under different ownership but everything fine particularly as we had requested ground floor room opening to pool area

Nuria Arocas

Bontour

2 years ago

Thank you for your review! We're happy to hear that your stay at Monterey Hotel lived up to you expectations, and that you enjoyed the Battle of Flowers :)

Recenze produktu

Ms E Greenfield

Bognor Regis West sx

2 years ago

Datum nákupu: 14/08/2022

Co říká Ms E Greenfield o Bontour:

The Duke of Richmond is an excellant hotel very friendly helpful staff, lovely restaurant, great food and drink, lovely swimming pool we will definately book again we really enjoyed the stay

Nuria Arocas

Bontour

2 years ago

Thank you for the 5-star review. This is what we love to hear, happy clients!

Recenze produktu

Mr J Mcdermott

2 years ago

Datum nákupu: 31/07/2022

Co říká Mr J Mcdermott o Bontour:

Reliable and trustworthy service. I look forward to using bonjour again and I would highly recommend them

Recenze produktu

Důvěryhodný zákazník

3 years ago

Datum nákupu: 04/07/2022

Excellent service

Very good efficient agent

Nuria Arocas

Bontour

3 years ago

Thank you for acknowledging the great service delivered by Bontour :)

Recenze produktu

Mr G Wright

3 years ago

Datum nákupu: 26/05/2022

Co říká Mr G Wright o Bontour:

Punching well below its weight

Booking the holiday was painless, the staff were friendly and knowlegable.Amendments were dealt with promptly and revised invoices delivered quickly.Thi 5star hotel is old and tired, the staff...

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Nuria Arocas

Bontour

3 years ago

Thank you for your honest feedback and acknowledging that the booking experience was great. With regard to the accommodation, we are sorry that the hotel chosen didn't live up to your expectations. We have already passed your constructive criticism for them to improve what needs to be improved. Otherwise, we hope you enjoyed your time in Jersey!

Recenze produktu

Mrs D Sadler

Devizes

3 years ago

Datum nákupu: 20/05/2022

Co říká Mrs D Sadler o Bontour:

Very well looked after

Food and room excelll

Nuria Arocas

Bontour

3 years ago

Your home away from home :)

Recenze produktu

Mrs V Owens

3 years ago

Datum nákupu: 28/05/2022

Co říká Mrs V Owens o Bontour:

Could have been better

Overall booking seemed good but there were typo errors on the booking form which I had to email to ensure correct. Sadly the st Brelade hotel gave us a room with a terrible view of the kitchen roof...

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Nuria Arocas

Bontour

3 years ago

Thank you for your honest feedback. We are sorry that your stay at the hotel chosen didn't live up to your expectations. We have already contacted the hotel in order to find out what could possibly happen to deliver such unusual customer service. Otherwise, we hope you had a great time exploring Jersey.

Recenze produktu

Důvěryhodný zákazník

3 years ago

Datum nákupu: 22/05/2022

Excellent hotel beautiful city, would definitely return.

Excellent service. The booking was taken very efficiently at the telephone and the Rep in Copenhagen was outstanding. She got us through Copenhagen airport during a very busy time despite huge queues...

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Nuria Arocas

Bontour

3 years ago

Thank you for the 5-star review. We are happy that you enjoyed your break in Copenhagen and everything went smoothly. We hope to see you again in the next European adventure :)

Recenze produktu

Mr M Cornick

3 years ago

Datum nákupu: 22/05/2022

Co říká Mr M Cornick o Bontour:

The whole experience was good, a little problem at the airport coming back but the young bontour representative was very good at sorting things out. Very pleased

Nuria Arocas

Bontour

3 years ago

This is what we want to hear :) Happy clients, happy team!

Recenze produktu

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O Bontour

The team at Bontour offer a wealth of knowledge and experience together with a friendly personal service. Whatever you long to do, wherever you'd love to stay, we would be happy to advise you, be it a short break, a special occasion, a group or family outing, we can make it happen

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01534 496644

Heron House, Jersey Airport, JERSEY, Jersey, JE1 1BW, Jersey

Proč věřit recenzím Feefo?

Další informace o společnosti Feefo

Recenze společnosti Bontour

THE INNVíce recenzí pro tento výrobek (10)Prohlédnout si stránku výrobkuNightmare booking experience

MONTEREY HOTELVíce recenzí pro tento výrobek (15)Prohlédnout si stránku výrobkuComfortable hotel with lovely staff. Good meal menu and enjoyable food. Would have appreciated organised transport to Battle of Flowers area but we shared a taxi with other guests

The Duke of RichmondVíce recenzí pro tento výrobek (1)Prohlédnout si stránku výrobkuexcellant value for money

DOLPHIN HOTELVíce recenzí pro tento výrobek (1)Prohlédnout si stránku výrobkuExcellent and courteous.breakfast was A2.

IBIS STYLES ST MALOVíce recenzí pro tento výrobek (4)Prohlédnout si stránku výrobkuPerfect booking and service

GRAND JERSEYVíce recenzí pro tento výrobek (6)Prohlédnout si stránku výrobkuCheck in advised as 2 hours before takeoff, in the event we all stood in a queue for 30 mins with nothing happenning.The passengers were the only people who were not aware of the timing otherwise it...Přečíst vše

MERTON HOTELVíce recenzí pro tento výrobek (67)Prohlédnout si stránku výrobkuBecause we were well looked after

Hotel Kong ArthurVíce recenzí pro tento výrobek (7)Prohlédnout si stránku výrobkuLovely hotel. Brilliant staff, loved Cosy hour!

Hotel Kong ArthurVíce recenzí pro tento výrobek (7)Prohlédnout si stránku výrobkuVery well we were well looked after

Jak se shromažďují recenze na Feefo?

Kdo může zanechat recenzi na Feefo?

Jak ověřujeme recenze?

Jak se vypořádáváme s falešnými recenzemi?