Feefo, for everyone
We are firm believers that every company can grow their business by listening to feedback from their customers. As long as you can collect your customer's email address or phone number, we can send them a feedback request on your behalf.
We'll customize these requests to reflect your brand and optimise them to ensure a high response rate. You can collect feedback on your service as a whole, on individual products - or both!
That's just the start, though...
We're a Google Licensed Content Partner which means that every review you recieve is recognized by Google - pushing up your SERP ranking and contributing to organic stars. As a result, your business will stand out, your click-through rate will soar, and you'll have more qualified traffic on your website.
With a live stream of reviews on your website and social media channels, you'll increase customers' confidence and trust, so they are more likely to make a purchase. This means increased conversion and an uplift in sales.
With every piece of feedback you receive, you'll gain a valuable insight into how your business is performing. Use this information to find out which aspects of your business people love or identify where changes need to be made.
Then there's all our features that help you get the most out of reviews, like our photo and video functions, Net Promoter Score (NPS), Insight Tags and Smart Themes for sentiment analysis.
No matter how niche your industry is, we'll show you how reviews will work specifically for your business.