Heath Crawford Case Study

What's Inside?

Independent, family owned, insurance broker's Heath Crawford needed a way to collect genuine feedback they could use to give prospective customers confidence in the industry-leading service they provide.

Collecting real Feefo reviews has helped them: 

  • Achieve a 94% customer retention rate
  • Increase web traffic YoY by 59%
  • Receive an NPS score of 86

To find out how read the full case study below. 

Download Case Study


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