Webinar: Life beyond the first purchase
Studies show that it costs approximately five times more to acquire a new customer, than to keep an existing one, but in a world where your competitors are just one click away how do you keep your customers coming back for more?
In this webinar, we explore:
- The importance of loyalty programmes and peer recommendations for customer retention
- Why customer feedback is pivotal in increasing customer trust and loyalty
- How to implement lifecycle marketing at key moments to encourage repeat purchases
Ometria provide customer insight and cross-channel marketing for retail brands to enable them to send more personalised marketing messages.
LoyaltyLion allows ecommerce stores to increase revenue from existing customers through their own online loyalty and engagement programme.