We work with companies in every sector to help them benefit from collecting customer reviews. From retail and finance to travel and many more, we have a team of specialists with experience in helping companies just like yours.
Feefo, for everyone
We believe every company can grow their business by listening to feedback from their customers. As long as you collect your customer's email address or phone number, we can send them a feedback request on your behalf.
We'll customise these requests to reflect your brand and optimise them to ensure a high response rate. You can collect feedback on your service as a whole, on individual products, or both!
That's just the start, though.
We're a Google Licensed Content Partner which means that every review you recieve is recognised by Google - pushing up your SERP ranking and contributing to Google stars. As a result, your business will stand out, your click-through rate will soar and you'll have more qualified traffic on your website.
With a live stream of reviews on your website and social media channels, you'll increase customers' confidence and trust, so they are more likely to make a purchase. This means increased conversions and an uplift in sales.
With every review you receive, you'll gain valuable insight into your businesses' performance. Use this information to find out what aspects of your business people love, and identify where changes need to be made.
Our features are designed to help you get the most out of reviews, such as our photo and video functions, Net Promoter Score (NPS), Insight Tags and Smart Themes for sentiment analysis.
No matter how niche your industry is, we'll show you how reviews will work specifically for your business.