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Careers

Join Our Team

Behind our incredible platform is a team of remarkable and passionate people. If you’re talented, hard-working and want to help businesses make better decisions, then a career at Feefo could be for you.

Customer Success Manager

Location: Petersfield, Hampshire

As a customer success manager your role is fundamental to the success of our business, partnering with customers to retain and grow both relationships and revenue.

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Customer Support Executive

Location:Petersfield, Hampshire 

Are you looking for a role that will enable you to give great customer service? Do you enjoy making the difference? Do you enjoy unpicking problems and finding solutions? Does working for a rapidly expanding, multi-award winning technology platform appeal to you? If so, we would love to hear from you.

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Head of Business and Partner Development

Location: London

As the Head of Business and Partner Development, you will be responsible for managing our London office, containing a small but growing team made up of both sales and relationship experts whose roles are to generate new business and grow our Partnership opportunities. Sales are generally made by telephone, meaning experience managing an inside sales team is paramount.

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Implementation Consultant

Location: Petersfield, Hampshire

The role of the Implementation Consultant will be to act as a key point of contact for enterprise level clients during the various stages of integration with the platform. With in depth knowledge of the Feefo platform the Implementation Consultant will provide essential advice and guidance to the client’s technical resources on how to best integrate Feefo to fulfill their business objectives. 

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Junior/Graduate UI Developer

Location: Petersfield, Hampshire

We're looking for a talented graduate to join our development team who has a passion for all things UI.

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Product Analyst

Location: Petersfield, Hampshire

Reporting into our Head of Product, your role will be to provide a clear understanding of our customer’s behaviour when they interact with us. You’ll work across key areas of our SaaS product. Ensuring the wider team have actionable insights to steer future developments, understand performance of newly launched products and have appropriate KPI dashboards in place to track ongoing health of the product.

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Product Manager

Location: Petersfield, Hampshire

In this highly visible role, you will be responsible for managing the product lifecycle for new initiatives and continuous improvement of the Feefo value proposition.

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Senior Content Marketing Executive

Location: Petersfield, Hampshire

As Senior Content Marketing Executive, you will be required to create multi-channel content that is as fresh and inventive as our approach to product development. Working in a dynamic, fast-paced environment, you will support every aspect of the business, producing highly-engaging content designed to maximise impact and reach, while upholding the brand tone of voice.

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Technical Business Analyst

Location: Petersfield, Hampshire

The role of the Technical Business Analyst will be to act as a key liaison to the Head of Implementation, Product Owners and Software Development Team in the advancement of Feefo’s SaaS platform. Spanning the product lifecycle from ideation through to development and support, the role will play a critical part in the elicitation of business requirements, development of viable technical specifications, participation in UAT and communication of deliverables to project stakeholders.

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Technical Support Manager

Location: Petersfield, Hampshire

As Technical Support Manager you will be responsible for the effective management of a team of 5 analysts who provide 2nd line support of the Feefo platform to customers, spanning SMB and enterprise, alongside full ownership of the internal office infrastructure.

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Test Lead

Location: Petersfield, Hampshire

The role of Test Lead is to provide technical testing expertise and lead the testing function. Main duties will include defining future test strategies, tools and processes, overseeing the quality and consistency of testing activities including writing test plans, tests scripts, managing defects, and executing tests.

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UI Developer

Location: Petersfield, Hampshire

Tasks will be varied and will contribute to both new feature development and modules within the Feefo platform, as well as bug fixing and smaller enhancements to existing functionality, by developing the web-based user interface for our consumer and merchant facing web applications.

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UX Researcher

Location: Petersfield, Hampshire

You will be responsible for defining and establishing the UX research function at Feefo. Determining the process, approach and outputs required from a continuous program of qualitative and quantitive research that reveals user tasks, needs and goals. The ideal candidate will have deep User Experience (UX) research background with a focus on setting up and establishing a UX Research approach within a SaaS or high traffic digital product.

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