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Work for us

Behind our incredible platform is a team of remarkable and passionate people. If you’re talented, hard-working and want to help businesses make better decisions, then a career at Feefo could be for you.

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Current Vacancies

PPC Manager

Location: Petersfield, Hampshire

As PPC Manager for Feefo, you will be responsible for creating and driving PPC campaigns within the business. This will be achieved through developing best-in-class ad copy, optimising all campaigns, working across a mixture of paid search, display and paid social.  You will monitor and track performance using commercial KPI’s and continually improve the campaigns through key insights gained.​​​​​​​

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Customer Service Executive

Location: Petersfield, Hampshire

Our Customer Support function is looking for an enthusiastic person to join their growing team in Petersfield. You’ll be a naturally confident communicator, with the ability to investigate issues and think on your feet to deliver top-notch solutions. In this role, where you will be trained to use the Feefo Review Systems, you will be expected to engage with our customers to help them with day-to-day queries as well as proactively consult with them and together explore further technology solutions we can offer them to benefit their businesses.​​​​​​​

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Customer Success Manager

Location: Petersfield, Hampshire

As a customer success manager your role is fundamental to the success of our business, partnering with customers to retain and grow both relationships and revenue. Our existing CSM team are fantastic. They are collaborative, fun, passionate about our customers; everything we think about, live and breathe is all about the customer experience.

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Onboarding Executive

Location: Petersfield, Hampshire

Our Customer Onboarding function is looking for an enthusiastic person to join their team in Petersfield. You’ll be a naturally confident communicator, with the ability to investigate issues and think on your feet to deliver top-notch solutions. Once a customer has signed up to a subscription, you will own the first part of the customer journey as a product expert. You will work in partnership with both the customer and our Customer Success Managers to understand key goals and scope and deliver an implementation plan to ensure that the customer realises return on investment in using our software platform.

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UI Developer

Location: Petersfield, Hampshire

The role of UI Developer is within our core Software Development team that consists of three areas; API development, UI development (this role) and quality assurance. Tasks will be varied and will contribute to both new feature development and modules within the Feefo platform, as well as bug fixing and smaller enhancements to existing functionality, by developing the web-based user interface for our consumer and merchant facing web applications.

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QA Engineer

Location: Petersfield, Hampshire

The role of QA Engineer is within our QA Team, working alongside our core Software Development team that consists of three areas; API development, UI development and quality assurance (this role).  Tasks will be varied and will consist of testing both new features and modules within the Feefo platform, as well as retesting of bug fixes and smaller enhancements to existing functionality. by ensuring the web-based user interface for our consumer and merchant facing web applications function as expected.

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Java Developer

Location: Petersfield, Hampshire

The role of Java Developer is within our core Software Development team which consists of three areas; API development (this role), UI development and quality assurance. Responsibilities will be varied and will contribute to both new feature development within the Feefo platform, as well as bug fixing and smaller enhancements to existing functionality. Our platform APIs are the foundation to Feefo’s success, providing business logic and integration to our our datasets required for our consumer and merchant facing web applications.

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Customer Success Manager

Location: London

As a customer success manager your role is fundamental to the success of our business, partnering with customers to retain and grow both relationships and revenue. Our existing CSM team are fantastic. They are collaborative, fun, passionate about our customers; everything we think about, live and breathe is all about the customer experience.

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Financial Controller

Location: Petersfield, Hampshire

Combining both accounting and management skills, the Financial Controller will have overall accountability for preparing, developing and applying findings from financial reports, whilst establishing and maintaining financial policies and management information systems.

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UX Designer

Location: Petersfield, Hampshire

We are looking for an experienced UX Designer to help us create a best in class experience for our market leading SaaS product used by over 5,000 brands. You’ll work closely with Product Managers and be an advocate for following the right process for product development.

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Technical Support Manager

As Technical Support Manager you will be responsible for the effective management of a team of 5 analysts who provide 2nd line support of the Feefo platform to customers, spanning SMB and enterprise, alongside full ownership of the internal office infrastructure.

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QA Manager

Location - Petersfield 

Feefo operates a vibrant and dynamic team offering a collaborative working environment, with a strong culture of developing leading solutions using latest technologies. The QA Manager oversees a team of QA Engineers spread across a number of agile scrum teams, collaborating closely with the Java and QA Development Managers in addition to Scrum Masters and Product Owners.

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Business Development Consultant

Location - Petersfield & London 

Your job as a Business Development Consultant is to identify sales leads, pitch Feefo's product and services to new clients and maintain a good working relationship with new contacts.

The successful salesperson will source new sales opportunities and close sales to achieve their revenue target. The successful candidate will play a key role in increasing income and revenue by managing and negotiating with prospects, generating leads, qualifying prospects and managing sales of products and services.


(Please do confirm location you are applying for in application) 

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Cloud Infastructure Manager

Location: Petersfield

Based within the Technical Team, the Cloud Infrastructure Manager will have overall accountability for the production cloud infrastructure, to ensure high availability, resilience and scalability. Also, the role will work in close partnership with the Technical Delivery Team, who are accountable for the development and QA of the Feefo platform, in the build, test automation, deployment and monitoring of the platform and its containerised services.

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