Discerning Collection Reviews

Consumer ratings of Discerning Collection

Feedback for www.discerningcollection.com has been compiled from 682 Customer Reviews

  • Feefo member since
  • 12/11/2012
  • A truly specialist tour operator offering unique boutique hotels, private villas with pools, rural retreats and select apartments in unspoilt resorts. Our current destinations include Turkey, the Greek Islands of Crete and Kefalonia, some stunning scenic areas of Mallorca and the fascinating year-round destination of Morocco, including boutique hotels and riads in Marrakech. All of our accommodation has been hand-picked by our team of travel professionals we will always treat you as an individual with different needs and will never take your custom for granted.

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Reviews

DateProductRatingCustomer ReviewReply from www.discerningcollection.com
16-Jul

Braunis Horio - Villa Eutixia

Service
Product

Service rating : Extremely helpful and friendly staff - Charlie was particularly knowledgeable as she had stayed at this accommodation and her understanding of the area gave us the confidence to book with DC. (and would do so again)
Product: Absolutely amazing - it far exceeded our expectations and made our 25th Wedding Anniversary so memorable. We could not have wished for more and both want to go back ASAP.

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No Comment
12-Jul

Braunis Horio - Villa Akrogiali

Service
Product

Service rating : Always our first choice. Operator ,if they go to the destination we want .
Product: Very good especially the young lady who looked after our villa, Agnes .

No Comment
09-Jul

Likya Residence and Spa

Service
Product

Service rating : Very helpful , would definitely use again, but most likely not to Kalkan .
Product: Hotel full of British people. Swimming pool very cold, needs heating early in the season . Hotel owners are very greedy!! Charge £10 a litre for milk to go with free tea bags in room !!
Restaurant food good,not exceptional. Breakfast good not amazing but sitting watching tortoises while you eat it is amazing !
Hotel beds could be better so could pillows.
Gym was horrid small old .
Kalkan pretty small town, full of British , prices in pounds in some shops . Loads of shops selling "copies" at some ridiculous prices beware! Am not likely to return.

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No Comment
09-Jul

Likya Residence and Spa

Service
Product

Service rating : Beata in the U.K. Office handled our booking perfectly. She put together the holiday we wanted in an efficient and professional manner in her usual warm and friendly way. Faultless
Product: Beautiful hotel with fabulous views of Kalkan bay. Excellent restaurant and wonderful staff throughout. Again faultless

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No Comment
07-Jul

Likya Residence and Spa

Service
Product

Service rating : I have always found them very efficient but when you book your holiday and pay for it at the time of booking then only to find a few days later via email that it is cheaper by £200 pounds pp it makes you feel let down therefore i can only give them a good rating instead stead of excellent
Product: Having been to the lykya several times and found it excellent ,the service is second to none just as always the staff the food and the rooms are of a very high standard as always

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No Comment
07-Jul

Riad el Zohar

Service
Product

Service rating : Couldn't have been better
Product: Wonderful !

No Comment
07-Jul

Asfiya Sea View Hotel

Service
Product

Service rating : Very quick to answer my first enquiry and very helpful when trying to choose the room. Will definately book through Discerning Collection again. Once again another lovely holiday. Thank you Beata.
Product: Lovely hotel, with stunning views. We especially enjoyed having our own pool, as we noticed the main pool got very busy on some days due to guests from the sister hotel The Oasis using the pool on a daily basis. The room was looking a bit tired around the edges, especially the bathroom which is in need of a deep clean/refurb. We would go back but only if we could secure our own pool again.

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No Comment
07-Jul

Peninsula Gardens Hotel

Service
Product

Service rating : Always excellent service from booking to hotel services and Laura the rep.
Product: Quiet hotel very good location. Food excellent.

No Comment
07-Jul

Likya Residence and Spa

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Product

Service rating : Excellent customer service as always.
Product: Friendly staff. Large room which was nice but think it's time for a refresh of curtains and bedding. Enjoyable relaxing stay.

No Comment
07-Jul

Cala Sant Vicenc

Service
Product

Service rating : DC take every ounce of stress or hassle away from booking a holiday and seem to bend over backwards to help every step of the way.
Product: Beautiful quiet hotel exactly as described !

No Comment
07-Jul

Likya Residence and Spa

Service
Product

Service rating : Staff are always very helpful and pleasant.
Product: The Likya is a fabulous hotel with a wonderful restaurant. Staff are all excellent! Will return again and again!

No Comment
07-Jul

Likya Residence and Spa

Service
Product

Service rating : Excellent service - professional polite friendly staff.
Product: Fab hotel with friendly staff. Can't do enough for you. Excellent service and food. Would recommend.

No Comment
07-Jul

Likya Residence and Spa

Service
Product

Service rating : Beata could not have been more helpful. It was pleasure working with her.
Product: Many previous visits to Kalkan but this was the first time in the Likya Residence. Excellent Hotel and staff and great location. We were so impressed that we are going back to it again in September.

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No Comment
07-Jul

Peninsula Gardens Hotel

Service
Product

Service rating : Many thanks to Beata for her very efficient service!
Product: Our room was excellent and was exactly as described. The hotel is very relaxing but is showing signs of wear and tear that is obviously not being addressed due to the current reduction in visitor numbers and consequent available funding. The staff were very attentive and the service was excellent. We loved being able to swim in the sea but, disappointingly, were unable to on two days due to floating sewage from other dwellings.

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No Comment
07-Jul

Afroditi Villa

Service
Product

Service rating : They all do an excellent job
Product: Very good value for money. Attention to detail and customer service excllent. Meam options at Breakfast very good. Evening selection very good. My only gripe woukd be, a 10 day option would a good introduction.

No Comment
07-Jul

D Resort Gocek

Service
Product

Service rating : Brilliant service with a very good eye for detail.
I am a new client with them and was impressed by their friendly and efficient manner.
Product: Absolutely brilliant,can't fault them !

No Comment
07-Jul

Likya Residence and Spa

Service
Product

Service rating : Beata is always wonderful. Friendly, she remembers us, efficient and helpful.
Product: We absolutely love this hotel and its staff. The rooms are very spacious and all have balconies overlooking the harbour, town and the sea. The people are lovely. Seviye and her team make you feel like one of the family (we have been several times) and we always look forward so much to seeing them all there.

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No Comment
07-Jul

Peninsula Gardens Hotel

Service
Product

Service rating : the overall service was excellent starting with Beata and also the team in Kas
Product: this hotel is fantastic especially the staff

No Comment
07-Jul

Villa Aphrodite

Service
Product

Service rating : Very good
Product: Excellent

No Comment
07-Jul

Asfiya Sea View Hotel

Service
Product

Service rating : We are return customers as we have found staff at discerning collection to be very helpful and prompt in making arrangements and always on hand to assist.
Product: The hotel was very comfortable and in a great location. The staff very friendly and helpful. We decided during our stay that we'd like to move room to a higher floor to get a better view, and were immediately assisted in response. We'd have no hesitation in recommending the hotel and hope to be back ourselves.

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No Comment
04-Jun-2017

Asfiya Sea View Hotel

Service
Product

Service rating : You are treated like an individual and they will do all they can to give you the holiday you are looking for. The reps provided at your resort are brilliant, friendly, caring and helpful if required.
Product: Love the hotel, love the staff, just great

No Comment
01-Jun-2017

Asfiya Sea View Hotel

Service
Product

Service rating : Excellent service
Product: Fantastic hotel, excellent staff

No Comment
30-May-2017

Peninsula Gardens Hotel

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Product

Service rating : Very efficiently arranged holiday and staff always willing to help in whatever way they can. Rep very good.
Product: Great holiday at this hotel. The staff are so helpful and friendly with nothing too much trouble. Salman is an asset as is Hakan the Manager.

No Comment
28-May-2017

Likya Residence and Spa

Service
Product
Latest
Service
Product

Service rating : Brilliant
Product: Improving all the time

28-May-2017
Excellent

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No Comment
27-May-2017

Domes Noruz

Service
Product

Service rating : Tried hard (and succeeded) to provide good service
Product: Staff were absolutely excellent. Accommodation first class

No Comment