Costs and Packages

Packages - Plans to suit any business

Our packages scale with the volume of sales that you make per month.

Feefo sends a feedback request to each customer that completes a transaction with your business.

What Feefo Offers

  • Google Seller Ratings (Stars) for your Adwords and Shopping results
  • Both Service and product reviews
  • Only genuine customers with instant "match back to actual order"
  • Google Licensed Content Partner
  • Extremely high response rate with optimised feedback requests
  • Your own Feefo page available for anyone to view and to demonstrate transparency
  • Individual business Service Rating and individual Product Ratings to help grow your business
  • Use of the Feefo logo on and offline to demonstrate your independently collated customer feedback.
  • Publish feedback instantly
  • In-depth reporting tools by product, region and even department
  • Scheduled KPI emails to keep you in the loop while on the move

Account Set Up

  • Organise your sales data for optimal reporting
  • Create your public profile
  • Customise the Feefo touch-points, including feedback request email and follow up pages
  • Technical assistance with website integration and social sharing
  • Invitation to a Customer Service Workshop to better understand the benefits of using Feefo