Jewellery Maker is the only UK channel devoted to people who make their own jewellery, whether for personal use, gifts or for resale.
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Service is excellent as always, very knowledgeable and kind people,very good packaging and timely shipping.
I always get great service
If you need to return items, make copies of all the paper work, because things get lost.
Because there was a major increase in shipping costs to the US, I only plan to make purchases during discounted shipping days.
This weekend, one of those events occurred. It was supposed to last through Monday.
Here, I can make changes to an order, until 9PM. I placed an order at 7PM, and the shipping discount disappeared. What happened to the 9PM cut-off? I cancelled the order. This doesn’t seem quite right.
For anyone in the US, if you are using USPS Priority Mail for returns, make sure you keep copies of everything, you’re sending to JM. I didn’t do that, and I just noticed, that JM has no record of several returns. I learned a lesson!
Jewellery Maker picks their employees the way the pick their gemstones, they only take the best of the best. I can see why the company has grown and I'm thankful that I can buy from such a trustworthy business.
As always, my order arrived in perfect condition, a credit to the JM shipping department.
Jewelly Maker is a superior jewelry making store. I feel fortunate to be able to shop and learn, and, I appreciate that JM broadcasts their show over the Internet and sells to U.S. customers. I would never have tried jewelry making if it hadn't been for Zena (a presenter) moving from Gemporia to Jewellery Maker. I watched a few shows and was hooked.
My favorite place to shop. I live in Arizona which is 8 hours behind UK time, so I stay up until midnight to watch the morning show. The presenters start the show with such enthusiasm that it's hard to turn off my computer. Your loyal customers continue to shop because you offer more than fabulous merchandise and prices, you also make us feel like family. I hope to visit someday and meet all of you in person and take in a few classes from your delightful guest designers.
I would rate JM as one the best jewelry making suppliers. JM offers gems, beads, findings and especially pearls of exceptional quality. I have not found a U.S. jewelry supply company offering pearls and gemstones that can compete with what JM offers. There are a few specialized suppliers that only sell loose pearls of all types, sizes and prices, many are in China. I am hesitant to purchase, I feel that JM can purchase pearls in volume and negotiate a better quality and price than I could. Living in Arizona, the time difference is currently 8 hours, to UK time. When the morning show is starting, I am in my pajamas. Sometimes I have to stay up, and shop when I should be asleep. The presenters always smiling, laughing and sharing stories, they are a delight to watch and so are the guest designers.
Superior quality pearls, gemstones and findings. I have purchased from several very large jewelry supply companies in the U.S. and often feel overwhelmed by their volume of offerings. JM merchandise buyers purchase a small selection of quality items (the best of the best), and the guest designers demonstrate how to use each item in designs, which is most helpful. I always feel special and appreciated as a customer, the presenters make an effort to say our names and encourage us to interact through messaging. I love to hear their stories about family and life, I feel a connection and more like a friend than just a customer.
JM is definitely my choice for purchasing findings, gems and pearls. Your prices and quality of merchandise exceed what is offered in the U.S. I have complete confidence that my orders will arrive well packaged and that I will be delighted with the merchandise.
Always so nice
pls let me know when u got 8-10 mil FACETEF drops
they sell out before i even know about them call or text me i live in USA California and miss out cust#109248
On aug 7 order, i got June magazine instead of July please send july’s Thanks denise jimenez 1092488
Always so courteous
Would be nice if shipping wasn't so high. Now, need to purchase enough items, to make it worthwhile.
Shopping with Jewellery Maker is such a treat. They offer a great variety of gemstones and findings for fabulous prices.
Not happy with increased shipping cost.
Will think twice, before ordering.
The quality of these gemstones is way beyond what i expected