Supplying the latest and greatest branded street-style and sports fashion goods for over 30 years, with 1000s of exclusive products. JD Leads the way.
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Service rating : Service was good,Product: Trainers are Faulty and are poor quality.
Service rating : Jd sports send me a wrong item.its international order.I request for a full refund but the price of the shoes only refunded but the shipping,return shipping and duty tax I paid did not refunded.I email them about this but they ignore it.very bad customer service.I’ll never trust this store.Product: They send me a wrong item
Service rating : You didn't send me the right itemProduct: You didn't send me the right item
Service rating : JD is becoming too expensiveProduct: Great comfortable trainers, just cost a lot of money for trainers that don’t have a lot too them
Happy with delivery love jd sports with having lad the grandsons it’s never ending for sports clothes thank u
only negative comment is that there is normally a long wait to pay at the tills
Service rating : Great service from JDs and super fast delivery!Product: Amazing stylish Top!
Service rating : Items arrived quickly.Also used the Click & Collect service which worked well.Product: They're great but I found them to be larger than my previous Adidas trainers.
Service rating : Easy online ordering and quick deliveryProduct: Bought them for my son and he loves them
Service rating : The worst experience ever. I paid the price of delivery but courier service charged the receiver £19 approximately for the delivery of product. This purchase was a gift from me to the receiver. How bad it looks if receiver has to pay for courier cost. Like this is disgusting. I do online purchasing all the time. But has never happened to me. I have receipt of the delivery cost.
I mean I pad for the delivery when buying it. Even if it was an extra cost you guys could have let me know and I would pay it but this experience has totally ruined the purpose of gift.Product: Product itself is good but hidden delivery cost at the time of delivery defeats the purpose of buying it online.
Ordered over 2 weeks ago, item still not arrived. Have bought alternative from a competitor so will return when the order finally arrives.
Service rating : Because of the bad customer service at JD branch at Sunderland change the sports shop .Product: Very bad customer service received at Sunderland JD branch. Never recommended
Service rating : JD Sports sent me a damaged top and then refused to refund me. Genuinely the worst service I’v ever received.Product: Top is great. Unfortunately I was sent a damaged one.
Service rating : Wrong item and 1 trainer was different ex display and dirty and wornProduct: Got right ones now look ok but. Lot of hassle and missed her birthday when we wanted them 4 due 2 wrong ones first time round
Need more people on till. Had members of staff walking around the store not serving customers, but 5 customers queuing to pay with one person on till.
I bought my jumper for £30 pound ! And the next day it went down to £25 pound
Service rating : Speed of delivery was good. Customer service in the shop was poor, we were waiting to be served behind one man who was asking advice so he was taking a few minutes to be dealt with by 2 girls. A few other members of staff were nearby in the shop stood around and no one offered to serve us. Eventually one of the girls at the till broke away from helping the other man to serve us instead and she was quite miserable.Product: Usual good quality from Nike.
Service rating : greatProduct: great
Service rating : Easy to find prodcuts, easy to order and quick deliveryProduct: Excellent quality and price
Service rating : Good customer serviceProduct: Good suit
Service rating : Great price excellent serviceProduct: Very very good
Service rating : My tracksuit didn't arriveProduct: Did not arrive even though I was charged for it
Like the way I was expected
Service rating : Excellen communication all through order processProduct: Lovely t-shirt for brilliant price!