Hays Travel is the UK's largest independent travel agent, specialising in providing good value, quality holidays, alongside excellent customer service.
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The service received by our travel agent Steve Smith was of the highest quality and easy to deal with everything was explained thoroughly and clearly definitely booking with him again 10/10
I have booked a number of holidays through Amanda and the service she provides is always excellent!
We received absolutely fantastic service when we visited the shop to book our honeymoon.
We had no idea where we wanted to go and the lady who helped us (sorry I can't remember her name but she was fairly new to Hays and young with lovely nails!) was extremely helpful, polite and knowledgeable. She made booking our honeymoon fun and exciting listening to everything we requested. Her patience with us was great! She helped guide us to booking something that would suit both myself and my husband.
Will definitely come back to Hays to book future holidays - thank you!
We are always happy to use this service - trust is important when planning anything, but especially so when it is our holiday. Many thanks for providing a professional and friendly service - and good advice when required.
Really Excellent Service from Natalie at the Hedge End Branch, she did everything to get our requirements just right for the holiday in Rome next August. Thanks very much.
Very patient and conscious that we were exhausted and needed a break and also required time to make sure that Agadir was safe and the right place for our first visit to the continent and for our 30th wedding anniversary.
Very helpful could not fault the service all staff a credit to your company.
excellent as always thank you
Just booked our holiday with Hays Travel nice lady called Cordelia sorted it out for us and could not do enough to answer any questions we had.This is the 3rd time we have used Hays Travel and could not be happier!
Friendly, helpful staff, who listened to our requests.
Always professional and knowledgeable, a pleasure to use this company, nothing is a problem to them.
The agent appeared experienced and was very professional, getting a better deal than we could have hoped for.
Have used the branch in Hartlepool for a few years now, always have excellent customer service.
Charlie was very efficient and friendly16-Oct-2018Always professional,informative and friendly
Service was good and friendly although clunky systems meant it took longer to complete than expected.
ALL WAYS EXCELLENT SERVICE.......
Had a really good experience, was really quick and found me a really good holiday fast.
Great service and always like to give my money to a local company.
Amazing service from the team in store, always friendly and will definitely book again in the future
We visited the travel agent with an idea of booking a cruise with a particular tour in mind Kassandra gained information on what we require and set to work and we booked after being given information about the cruise ,as it will be our first we came away with more knowledge of the trip.Hays took the hard work and made this booking simple and understandable. We certainly would use hats again,rather than attempt to book ourselves.
First class service, very friendly staff.
Always excellent service.Wouldn't go anywhere else
Excellant efficient service.
Jessica was extremely helpful to find us the best deal possible.
Always get good service from the wellswood team.