Hays Travel Ltd Reviews

Consumer ratings of Hays Travel Ltd

Feedback for www.haystravel.co.uk has been compiled from 94564 Customer Reviews

  • Feefo member since
  • 02/11/2012
  • Hays Travel is the UK's largest independent travel agent, specialising in providing good value, quality holidays, alongside excellent customer service.

  • Website

The rating shows just the review scores in the category or product area selected.

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Reviews

DateServiceRatingCustomer ReviewReply from www.haystravel.co.uk
1 Minute(s) ago

Italy

Sandra provided fantastic customer service when I booked my holiday to Italy yesterday. She went through every aspect in great detail to ensure that it is the exact holiday that matches up to my specifications. She is a credit to Hays Travel in Spennymoor.

1 Minute(s) ago

Spain

Excellent service, couldn't have asked for more!

2 Minute(s) ago

Greece

Very helpful and informative

4 Minute(s) ago

Ventura Spain and Portugal

very pleasant staff and service was second to none

7 Minute(s) ago

Turkey

Excellent service yet again from Karen Whitmore.

14 Minute(s) ago

MS Lord Byron Burgundy the River Rhone & Provence

Very friendly and helpful service from Nicole

21 Minute(s) ago

Queen Elizabeth Bruges Short Break

Latest

We checked the price of a cruise on your web site on Sunday morning,on Monday I phoned your store in wellswood in Torquay check the price again,I spoke to Amy Hogan who delt with us who was excellent and very good ,oh we got our cruise booked there and then ,well done amy

23-Jan-2018
Great and very helpful

23-Jan-2018
Perfect

23-Jan-2018
Perfect

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21 Minute(s) ago

Oriana Spain France and Italy

As usual the service received was first class as it always is ,the staff are all polite and very knowledgeable nothing is too much trouble and they always go the extra mile if needed Also they make a good mug of coffee

22 Minute(s) ago

Spain

Very pleasant and knowledgeable staff as per usual,always very professional and courteous,a pleasure to go in and have a chat

23 Minute(s) ago

Spain

First class

24 Minute(s) ago

Greece

The shop at Topsham, Devon, is too small and cramped, resulting in uncomfortable seating.
Staff are great.

28 Minute(s) ago

Spain

Jacqui Ahmed at Stockton Heath always a pleasure to deal with. Professional. knowledgeable and 100% customer focused. Thank you.

32 Minute(s) ago

Spain

had a really pleasant time while booking my holiday,

33 Minute(s) ago

Britannia Caribbean

Excellent service, extremely helpful and has found us an excellent holiday. Thank you.

34 Minute(s) ago

Spain

Latest

Very efficient. Holiday sorted quickly.

23-Jan-2018
Used for 1st time. Efficient service

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37 Minute(s) ago

Spain

This is the third time I have booked with Luan at Hays Travel- excellent, personal service every time!!! Wouldn't use anyone else!

38 Minute(s) ago

Spain

Called in your mold shop for information on a menorcan holiday. Your representative was very informative, and was up to speed on all questions we had regarding the resort.Our booking was made after the price match was confirmed many thanks.

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38 Minute(s) ago

Radiance of the Seas Southbound Alaska & Hubbard Glacier

Michelle always gets us a good deal and listens to what we want and does her best to get us a good deal with the best flights/rooms etc, always passes on her advice to make our holiday better

39 Minute(s) ago

Ibis Hotel BHX

very helpful always , weather its a holiday or overnight stays or just infomation.Sandra Howe.

41 Minute(s) ago

Greece

They were very helpful

41 Minute(s) ago

Italy

Staff were really helpful and had great knowledge of my destination. Very professional and will book again with them.

43 Minute(s) ago

Spain

Caroline Metcalf always arranges our holidays right to the last detail. I appreciate her expertise, I’m disabled and she finds out which hotels would be suitable for me, it makes all the difference to our holiday to know that I don’t have to climb stairs or try to access a shower over a bath.

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46 Minute(s) ago

Malta

Great Service

46 Minute(s) ago

Switzerland

No problems with my visit, well done Hays Travel!

49 Minute(s) ago

United Kingdom

Natalie was brilliant- she was patient and thoughtful and found me the holiday that suited my needs.