Hays Travel is the UK's largest independent travel agent, specialising in providing good value, quality holidays, alongside excellent customer service.
The rating shows just the review scores in the category or product area selected.
All Feefo reviews are gathered anonymously from genuine customers. Read more about how our review system works.
Friendly helpful staff
Excellent service as usual
Fantastic, Kellie found us a holiday within our budget which I did not think possible.
A very friendly and helpful young lady, she dealt with my request quickly and efficiently. As always Hays staff are really good.
Emily in Weymouth, was professional and helpful, a very positive and easy experience. thank you
Staff at Mold really helpful and professional.
Thank you Shelley as usual you were fab xxx
I was so pleased with all the help and guidance in what can be a nightmare!
Holiday booking made easy just what we wanted, thank you Eloise, now looking forward to our holiday.20-Apr-2018Your staff are your greatest asset, hope that you look after them they are excellent.
Lindsay at Hays at Connahs Quay branch dealt with my holiday booking from the initial enquiry right through to the actual booking for Florida 2019 and was very professional, helpful and nothing was too much trouble. Thank you Lindsay.
Olivia was pleasant and efficient, a pleasure to book our holiday at Hay's!
Very helpful and service with a smile
All my questions answered & best options for me were given with friendly helpful staff.Thank you Hays Travel.
Vickie always gets us just what we want.
Very helpful,knowledgeable and efficient.
Lovely team and very helpful and patient thank you
Quite a complicated booking, but Lyn was great at dealing with our holiday.
Anne marie's customer service is excellent
Made me feel very welcome x
Holiday information provided was very accurate
Found perfect holiday for me and my family.
Heidi took the time to go through the options available for our trip. She also explained the ways the company tries to help the customers. Highly recommended!
Charlotte came back to me promptly with a package that suited perfectly and also arranged car hire with what I thought was a good price. Many thanks Charlotte20-Apr-2018Excellent
Pauline was very helpful and easy to talk to
The best ever service from any travel agents.
Nadine was so efficient and planned the holiday
perfectly for my husband and I.
Wonderful customer service.
Margaret and John Taggart.
Assistant was very helpful nothing was to much for her finding holiday that we where looking for excellent service would highly recommend maghull travel agent with service we recieved 10 out of ten
As always Katie was knowledgable, helpful, patient and friendly. It feels we really have a personal relationship and we know she will always get us the best deal.
Never booked with hays before but will certainly be using them again staff in the Morpeth branch were amazing