Hays Travel is the UK's largest independent travel agent, specialising in providing good value, quality holidays, alongside excellent customer service.
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Sandra provided fantastic customer service when I booked my holiday to Italy yesterday. She went through every aspect in great detail to ensure that it is the exact holiday that matches up to my specifications. She is a credit to Hays Travel in Spennymoor.
Excellent service, couldn't have asked for more!
Very helpful and informative
very pleasant staff and service was second to none
Excellent service yet again from Karen Whitmore.
Very friendly and helpful service from Nicole
We checked the price of a cruise on your web site on Sunday morning,on Monday I phoned your store in wellswood in Torquay check the price again,I spoke to Amy Hogan who delt with us who was excellent and very good ,oh we got our cruise booked there and then ,well done amy23-Jan-2018Great and very helpful23-Jan-2018Perfect23-Jan-2018Perfect
As usual the service received was first class as it always is ,the staff are all polite and very knowledgeable nothing is too much trouble and they always go the extra mile if needed Also they make a good mug of coffee
Very pleasant and knowledgeable staff as per usual,always very professional and courteous,a pleasure to go in and have a chat
The shop at Topsham, Devon, is too small and cramped, resulting in uncomfortable seating.
Staff are great.
Jacqui Ahmed at Stockton Heath always a pleasure to deal with. Professional. knowledgeable and 100% customer focused. Thank you.
had a really pleasant time while booking my holiday,
Excellent service, extremely helpful and has found us an excellent holiday. Thank you.
Very efficient. Holiday sorted quickly.23-Jan-2018Used for 1st time. Efficient service
This is the third time I have booked with Luan at Hays Travel- excellent, personal service every time!!! Wouldn't use anyone else!
Called in your mold shop for information on a menorcan holiday. Your representative was very informative, and was up to speed on all questions we had regarding the resort.Our booking was made after the price match was confirmed many thanks.
Michelle always gets us a good deal and listens to what we want and does her best to get us a good deal with the best flights/rooms etc, always passes on her advice to make our holiday better
very helpful always , weather its a holiday or overnight stays or just infomation.Sandra Howe.
They were very helpful
Staff were really helpful and had great knowledge of my destination. Very professional and will book again with them.
Caroline Metcalf always arranges our holidays right to the last detail. I appreciate her expertise, I’m disabled and she finds out which hotels would be suitable for me, it makes all the difference to our holiday to know that I don’t have to climb stairs or try to access a shower over a bath.
No problems with my visit, well done Hays Travel!
Natalie was brilliant- she was patient and thoughtful and found me the holiday that suited my needs.