Hays Travel Ltd Reviews

Consumer ratings of Hays Travel Ltd

Feedback for www.haystravel.co.uk has been compiled from 123305 Customer Reviews

  • Feefo member since
  • 02/11/2012
  • Hays Travel is the UK's largest independent travel agent, specialising in providing good value, quality holidays, alongside excellent customer service.

  • Website

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Reviews

DateServiceRatingCustomer ReviewReply from www.haystravel.co.uk
2 Hour(s) ago

Spain

The service received by our travel agent Steve Smith was of the highest quality and easy to deal with everything was explained thoroughly and clearly definitely booking with him again 10/10

3 Hour(s) ago

United States

I have booked a number of holidays through Amanda and the service she provides is always excellent!

3 Hour(s) ago

Singapore

We received absolutely fantastic service when we visited the shop to book our honeymoon.
We had no idea where we wanted to go and the lady who helped us (sorry I can't remember her name but she was fairly new to Hays and young with lovely nails!) was extremely helpful, polite and knowledgeable. She made booking our honeymoon fun and exciting listening to everything we requested. Her patience with us was great! She helped guide us to booking something that would suit both myself and my husband.
Will definitely come back to Hays to book future holidays - thank you!

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3 Hour(s) ago

Aurora Norway & Iceland

We are always happy to use this service - trust is important when planning anything, but especially so when it is our holiday. Many thanks for providing a professional and friendly service - and good advice when required.

3 Hour(s) ago

Italy

Really Excellent Service from Natalie at the Hedge End Branch, she did everything to get our requirements just right for the holiday in Rome next August. Thanks very much.
William Fielder

3 Hour(s) ago

Morocco

Very patient and conscious that we were exhausted and needed a break and also required time to make sure that Agadir was safe and the right place for our first visit to the continent and for our 30th wedding anniversary.

4 Hour(s) ago

Britannia The Netherlands Belgium and Guernsey

Very helpful could not fault the service all staff a credit to your company.

4 Hour(s) ago

Spain

excellent as always thank you

4 Hour(s) ago

Spain

Just booked our holiday with Hays Travel nice lady called Cordelia sorted it out for us and could not do enough to answer any questions we had.This is the 3rd time we have used Hays Travel and could not be happier!

4 Hour(s) ago

Greece

Friendly, helpful staff, who listened to our requests.

4 Hour(s) ago

Spain

Always professional and knowledgeable, a pleasure to use this company, nothing is a problem to them.

5 Hour(s) ago

Spain

The agent appeared experienced and was very professional, getting a better deal than we could have hoped for.

5 Hour(s) ago

Spain

Have used the branch in Hartlepool for a few years now, always have excellent customer service.

5 Hour(s) ago

Spain

Latest

Charlie was very efficient and friendly

16-Oct-2018
Always professional,informative and friendly

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5 Hour(s) ago

Belgium

Service was good and friendly although clunky systems meant it took longer to complete than expected.

5 Hour(s) ago

Ventura Canary Islands Madeira and Spain

ALL WAYS EXCELLENT SERVICE.......

5 Hour(s) ago

The Netherlands

Had a really good experience, was really quick and found me a really good holiday fast.

6 Hour(s) ago

Spain

Great service and always like to give my money to a local company.

6 Hour(s) ago

Portugal

Amazing service from the team in store, always friendly and will definitely book again in the future

6 Hour(s) ago

Marella Explorer 2 Treasures of the Mediterranean

We visited the travel agent with an idea of booking a cruise with a particular tour in mind Kassandra gained information on what we require and set to work and we booked after being given information about the cruise ,as it will be our first we came away with more knowledge of the trip.Hays took the hard work and made this booking simple and understandable. We certainly would use hats again,rather than attempt to book ourselves.

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6 Hour(s) ago

Bulgaria

First class service, very friendly staff.

7 Hour(s) ago

Spain

Always excellent service.Wouldn't go anywhere else

7 Hour(s) ago

Italy

Excellant efficient service.

7 Hour(s) ago

United States

Jessica was extremely helpful to find us the best deal possible.

7 Hour(s) ago

Greece

Always get good service from the wellswood team.