Gem Collector US Reviews

Consumer ratings of Gem Collector US

Feedback for www.gemcollector.com has been compiled from 1053 Customer Reviews

  • Feefo member since
  • Apr-25-2013
  • We believe we offer the best value for genuine gemstones the world has ever seen. How do we do this? We travel the globe, and where possible source gemstones directly from the mines.

  • Website

The rating shows just the review scores in the category or product area selected.

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All Feefo reviews are gathered anonymously from genuine customers. Read more about how our review system works.

Reviews

DateProductRatingCustomer ReviewReply from www.gemcollector.com
26 Hour(s) ago

0.45ct Nampula Garnet (N)

Service
Product

Service rating : good
Product: the color is fantastic; wish i could get a comiera garnet to go with it.

No Comment
32 Hour(s) ago

4.50ct Maw Sit Sit (N)

  • Customer also reviewed:
  • .88ct Pollucite
Service
Product

Service rating : Large selection of gemstones. Ease of ordering. Reasonable prices.
Product: Beautiful gem.

No Comment
Feb-18

.85ct Ambilobe Sphene (N)

  • Customer also reviewed:
  • 1.75ct Green Kunzite
Service
Product

Service rating : Great service
Product: Very pretty yellow-green with fire

No Comment
Feb-17

0.10ct Csarite® (N)

  • Customer also reviewed:
  • 0.45ct Mahenge Blue Spinel (N)
Service
Product

Service rating : it is more than just gemstones it is schooling. you learn so much about gemstones what there made of where they are found. every thing about them
Product: great stones lots of brilliance and color change.

No Comment
Feb-14

0.45ct Tsavorite Garnet (N)

  • Customer also reviewed:
  • 3.00ct Amazonite (N)
Service
Product

Service rating : Great service
Product: Such a pretty, sparkling green color, really beautiful

No Comment
Feb-12

1.00ct Ambilobe Sphene (N)

  • Customer also reviewed:
  • 0.45ct Cuprian Tourmaline (H)
  • 5.05ct Moroccan Amethyst (N)
Service
Product

Service rating : Great service
Product: Lovely color but was hoping the stones would match for earrings

No Comment
Feb-12

0.30ct Nampula Garnet (N)

Service
Product

Service rating : Great service
Product: Small but nice, lovely red with metallic bars from the step cut

No Comment
Feb-12

0.55ct Burmese Spinel (N)

Service
Product

Service rating : Great service
Product: Pretty purple, nice sparkle

No Comment
Feb-07-2018

1.75ct London Blue Topaz (IR)

  • Customer also reviewed:
  • 0.90ct Marambaia London Blue Topaz (IR)
Service
Product

Service rating : good service
Product: color is amazing

No Comment
Feb-07-2018

24.25ct Zambian Amethyst (N)

Service
Product

Service rating : good
Product: so glad to have a very nice zambian amethyst..good color

No Comment
Feb-03-2018

3.80ct Ethiopian Opal (N)

  • Customer also reviewed:
  • 1.25ct Blue Sapphire (U)
Service
Product

Service rating : Very nice and always helpful.
Product: Very colorful.

No Comment
Jan-29-2018

4.35ct Peacock Drusy (C)

Service
Product

Service rating : All's good except how often our GC presenters do NOT have an assistant to pull stones
Product: This happens every single time! Have not rec'd yet.

No Comment
Jan-29-2018

Size 9 1.45ct Green & White Diamond 10K White Gold Ring

  • Customer also reviewed:
  • 5.15ct Anahi Ametrine (N)
Service
Product

Service rating : Still waiting for my items, And I sent a return on January 6 but haven’t received my refund yet, seems the services are getting too slow, not the same as used to be few years ago, it’s a shame, I have been client for more than 10 years
Product: I was informed that my items were dispatched the 22nd, but I haven’t received it yet

Read more
Hello,

Thank you for taking the time to respond to our request for feedback.

We're sorry to learn of your disappointment with the delivery service of your recent order.

We have checked the status of your order and can see this was delivered by USPS on January 30th - the same date your review was posted.

We therefore trust you are now in receipt of your order. We apologise for any disappointment and inconvenience caused.


If you wish to discuss the matter further or if we can be of any other assistance, feel free to contact us directly. We're available at help@gemporia.com or 0800 330 8000 (UK) 1 800 500 6010 (US).

Kind regards,

Gemporia - Help Team
Jan-25-2018

1.40ct Comeria Garnet (N)

  • Customer also reviewed:
  • .35ct Yellow Tourmaline (N)
  • 2.15ct Ilakaka Hot Pink Sapphire (F)
Service
Product

Service rating : Great service
Product: Lovely purple, the step cut is very nice, clean stone

No Comment
Jan-25-2018

4.10ct Moroccan Amethyst (N)

Service
Product

Service rating : Great service
Product: Pretty medium purple, the Ascher cut creates vivid purple flashes

No Comment
Jan-25-2018

2.40ct Cyan Apatite Gem Box (H)

Service
Product

Service rating : Great service
Product: Beautiful blue color, all 10 perfectly matched

No Comment
Jan-23-2018

7.10ct Morganite (IH)

Service
Product

Would have been an excellent rating but Christmas orders never delivered received order belonging to someone else my order could not be found and had to be canceled looked to see if I could reorder a couple of items but no longer in stock. Now I can not rate this Morganite because I still have not received my orders, have been backed up since the Christmas shipment mess up.

Read more
No Comment
Jan-21-2018

5.75ct Changbai Peridot (N)

Service
Product

Service rating : good
Product: my item has not yet arrived in the mail....i guess it's lost somewhere..

No Comment
Jan-10-2018

1.55ct Ethiopian Opal (N)

  • Customer also reviewed:
  • 2.60ct Star Sapphire (H)
Service
Product

Service rating : Love Gems I learn something new every time I watch them.
Product: Wow full rainbow colors.

No Comment
Jan-10-2018

3.00ct Rainbow Sapphire Gem Bag (H)

  • Customer also reviewed:
  • 0.85ct Pink Sapphire
Service
Product

Service rating : Love Gems
Product: Great range of colors

No Comment
Jan-10-2018

1.00ct Umba Sapphire (N)

  • Customer also reviewed:
  • 0.50ct Nigerian Blue Sapphire (N)
Service
Product

Service rating : Very kind and knowledgeable. I haven’t had one problem with them. Shipping doesn’t take long and everything inside the package is so neat.
Product: Umbra sapphires are a lead of their own. I love the play of colors

No Comment
Jan-10-2018

17.20ct Lion Face Carved Moonstone (N)

  • Customer also reviewed:
  • 0.60ct Nigerian Blue Sapphire (N)
  • Single Gemstone Wooden Display Box
  • etc.
Service
Product

Service rating : Love Gems!!! Very kind
Product: What a amazing gem! The moonstone has full rainbow colors! The carving of the lion face is spot on truly a work of art.

No Comment
Jan-10-2018

0.45ct Umba Sapphire (N)

Service
Product

Service rating : Very helpful and great knowledge
Product: Outstanding color

No Comment
Jan-09-2018

1.45ct Alexandrite (N)

  • Customer also reviewed:
  • 3 Pot Gem Tray 40x40mm
Service
Product

Service rating : Love that Jaipur has been sending the boxes of small stones with the care and time put in to present them in lovely designs! Also, really LIKE the mistake which made the free gemstones not go out until right at Christmas, altogether, instead of one with each day's purchases - it felt like a special Christmas present from the company!!!
Product: Have not received yet

Read more
No Comment
Dec-31-2017

1.10ct Burmese Spinel (N)

  • Customer also reviewed:
  • 0.45ct Csarite® (N)
Service
Product

Service rating : good
Product: good color

No Comment