Gem Collector US Reviews

Consumer ratings of Gem Collector US

Feedback for www.gemcollector.com has been compiled from 1017 Customer Reviews

  • Feefo member since
  • Apr-25-2013
  • We believe we offer the best value for genuine gemstones the world has ever seen. How do we do this? We travel the globe, and where possible source gemstones directly from the mines.

  • Website

The rating shows just the review scores in the category or product area selected.

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All Feefo reviews are gathered anonymously from genuine customers. Read more about how our review system works.

Reviews

DateProductRatingCustomer ReviewReply from www.gemcollector.com
Dec-10

2.15ct Star Sapphire (H)

Service
Product

Service rating : Great service
Product: Beautiful navy-blue, distinct star, very nice

No Comment
Dec-10

6.20ct Mawi Kunzite (H)

  • Customer also reviewed:
  • 0.65ct Tsavorite Garnet (N)
Service
Product

Service rating : Great service
Product: Stunning pale pink, so clear you can read through the stone

No Comment
Dec-10

0.40ct Semi Black Opal (N)

Service
Product

Service rating : Great service
Product: Beautiful play of color - red, purple, yellow

No Comment
Dec-07

.61ct Burmese Ruby (H)

Service
Product

Alex and rod is great

No Comment
Nov-30

7.00ct Azure Malachite (R)

  • Customer also reviewed:
  • 3.00ct Amazonite (N)
Service
Product

Service rating : Great service
Product: Vibrant green and blue swirled together, very pretty.

No Comment
Nov-30

0.40ct Paraiba Tourmaline (H)

Service
Product

Love Gemporia

No Comment
Nov-29

17.00ct Bumble Bee Jasper (I)

Service
Product

Service rating : good
Product: different

No Comment
Nov-29

0.60ct Grandidierite (N)

  • Customer also reviewed:
  • 2.50ct Tourmalinated Quartz (N)
Service
Product

Service rating : Gem Collector U.S.? The one and only Gem Collector! Still impressed by Alex's ability to show so many stones and keep conversing and be a constantly upbeat host. I realize everyone has their own style, but his is so inclusive of all the gem buyers. When he's on, I get a cup of coffee and, if time permits, hang around and watch for hours! This is excellent customer service on his part - by keeping us in there, I think there's several of us who buy more than we'd planned! He's good, he's one of the shining gems of your company, along with ALL your customer service folks! My return is seemingly lost somewhere on Gemporia's property, my order from November 5th is somewhere, we think in customs, and the order this review is for is also not yet here! Customer service reps have been lovely, and very patient, with my calls and inquiries regarding my approximately $1,500 that is just floating around somewhere in the world. It's frustrating to have a return and two orders basically MIA!!!
Product: Not rec'd yet - another missing box!

Read more
No Comment
Nov-27

1.10ct Sphalerite (N)

Service
Product

Service rating : Great service
Product: Pretty orange with golden yellow flashes

No Comment
Nov-27

1.35ct Tangerine Garnet(N)

  • Customer also reviewed:
  • 5.20ct Moroccan Amethyst (N)
Service
Product

Service rating : Great service
Product: Great orange color

No Comment
Nov-27

9.20ct Bi-Color Citrine (H)

  • Customer also reviewed:
  • 1.45ct Kunzite
Service
Product

Service rating : Great service
Product: Very close to 50-50 split of yellow and clear stone, absolutely crystal clear, beautiful stone

No Comment
Nov-27

.20ct Pink Tourmaline

  • Customer also reviewed:
  • 2.10ct Rio Golden Citrine (H)
  • 0.85ct Pink Tourmaline
Service
Product

Service rating : Great service
Product: Nice soft pink color in a clean stone

No Comment
Nov-20-2017

4.30ct Moroccan Amethyst (N)

Service
Product
Latest
Service
Product

Service rating : Gemporia is the Best! Very honest and fair company.
Product: Beautiful stone that was cut very well!

26-Nov-2017
I love Gemporia, they are the best!

Read more
No Comment
Nov-19-2017

.45ct Comeria Garnet (N)

  • Customer also reviewed:
  • 1.15ct Ethiopian Opal (N)
  • 4.75ct Moroccan Amethyst (N)
Service
Product

Service rating : Great service
Product: Lovely bright purple with lots of sparkle

No Comment
Nov-19-2017

1.65ct Rio Golden Citrine (N)

  • Customer also reviewed:
  • 5.90ct Malachite (N)
Service
Product

Service rating : Great service
Product: Pretty yellow tone, not too much brown

No Comment
Nov-17-2017

1.20ct Ethiopian Opal (N)

  • Customer also reviewed:
  • 9.50ct Bumble Bee Jasper (I)
  • 1.25ct Ethiopian Opal (N)
Service
Product

Service rating : Love Gemporia! Small concern on return packages taking longer than normal. I sent a package back about a month ago and haven't heard nothing
Product: Not much color. Sending back

Read more
Good afternoon,

Thank you for your feedback regarding items NMPS65 and KHKG06.

We have tried to contact you on a couple of occasions in order to discuss your review further with you, but unfortunately we have not had the opportunity to speak. We're sorry to hear that you were disappointed with the colour of both of these items and that they are not what you had expected. As soon as we receive your returns, we will aim to process these as quickly as possible for you.

If you require any further assistance, please do not hesitate to contact us on 1-855-448-7777 or email us at help@gemporia.com.

Thanks,

Clare W - Help Team
www.gemporia.com
Nov-16-2017

4.05ct AA Tanzanite (H)

  • Customer also reviewed:
  • 2.45ct Paraiba Tourmaline (H)
  • 5.50ct Moroccan Amethyst (N)
Service
Product

Service rating : Love. Alex makes it feel like a gathering of friends and family. HOWEVER...since moving to new studio, there have been issues with lagging in the U.S. to the point where I can't take it anymore and have to turn off. To be clear, I have gone to Gems and Lounge when problems happen with video on GC and the other 2 are fine, so is not related to my device, I don't think. And sometimes GC video is fine. Excellent is only brought down by video issues...
Product: Have not yet received.

Read more
No Comment
Nov-16-2017

0.70ct Ambilobe Sphene Gem Box (N)

  • Customer also reviewed:
  • 0.20ct Tsavorite Garnet Gem Box (N)
Service
Product

Service rating : Great service
Product: Bright yellow color, so sparkly

No Comment
Nov-16-2017

5.15ct Moroccan Amethyst (N)

  • Customer also reviewed:
  • 1.40ct Ethiopian Opal (N)
Service
Product

Service rating : Great service
Product: Beautiful medium purple color, very clean stone. Really like the radiant cut.

No Comment
Nov-15-2017

4.75ct Moroccan Amethyst (N)

  • Customer also reviewed:
  • 3.30ct Daha Kyanite (N)
Service
Product

Service rating : Great service
Product: Such an interesting 'fancy' cut and shape - pencil. Very nice swirls of amethyst in a clear matrix.

No Comment
Nov-12-2017

0.95ct Burmese Spinel (N)

Service
Product

Service rating : nice and easy to cancel orders if need be..
Product: great color

No Comment
Nov-11-2017

8.30ct Moroccan Amethyst (N)

  • Customer also reviewed:
  • 3.20ct Changbai Peridot (N)
  • 2.00ct Bengal Iolite (N)
Service
Product

Service rating : Excellent company with excellent products and services
Product: Beautiful rich deep color and nice cut

No Comment
Nov-10-2017

7.35ct Blue Sapphire (U)

  • Customer also reviewed:
  • 16.00ct Malachite (N)
Service
Product

Service rating : very easy to pay on the split pay
Product: great

No Comment
Nov-09-2017

1.00ct Neon Apatite Gem Box (H)

Service
Product

Service rating : Great service
Product: Neon apatite has the best blue color ever!

No Comment
Nov-09-2017

1.05ct Goshenite (IH)

  • Customer also reviewed:
  • 1.20ct Goshenite (IH)
  • 0.65ct Cuamba Garnet (N)
Service
Product

Service rating : Great service
Product: Pure beryl, very pretty

No Comment