Business Name Department Address Postcode Telephone Country Logon WebsiteForwarding Category ID Business Description Password Product Feedback Currency Forward Positives Forward Negatives email address Forwarding email address accounts email address Referring URL Vendor Logo Followup Schedule Unprompted Followup Unprompted Feedback Server IP Search Terms logo colour logo background colour logo template override send primer Survey? "Display Service, Product or Both (SPB)" Sample Wine Merchant French Reds www.examplewines.com/frenchred http://www.examplewines.com/frenchred 4453 principally estate bottled clarets and burgundies. The list here is the oddments list from Tanners Wine Merchants. If you are lucky they may still be able to sell you these wines. The comments are fictitious logo3.gif P Sample Wine Merchant French Whites www.examplewines.com/frenchwhite http://www.examplewines.com/frenchwhite 4453 All great French Wines. The list here is the oddments list from Tanners Wine Merchants. If you are lucky they may still be able to sell you these wines. The comments are fictitious logo3.gif P Sample Wine Merchant Other wines www.examplewines.com/other http://www.examplewines.com/other 4453 Fine wines from all over the world. The list here is the oddments list from Tanners Wine Merchants. If you are lucky they may still be able to sell you these wines. The comments are fictitious logo3.gif P Legend Fields marked with * are compulsory on ALL lines All other fields will be considered to be inherited from the overall company figures if not filled in "Fields marked with + will usually be filled in, because they may differ from the overall company values" See also the online help given by looking at the vendor registration form Business Name * Department Address Postcode Telephone Country UK is the initially the only country where we operate currently * Logon The principal address must be a main website address in the form 'www.mybusiness.com' or 'mybusiness.co.uk' Subsequent lines will be subfolders: e.g. 'www.mybusiness.com/eastern/southend "Feedback can be displayed at all levels, taking in all subfolders" * WebsiteForwarding The first line will be 'http://www.mybusiness.com. Subsequent lines will forward as required You may need help from your web designers to fill in this field + Category ID Taken from the 2002 NAICS codes (which you can download from our site Only codes that are 'leaves' rather than 'branches' may be chosen + Business Description Try to include the words that people might use for searching. Password Product Feedback Y/N Whether you want separate assessment of your products from your services. Default N Currency Assumes the currency of your country unless otherwise entered Forward Positives Do you want positive feedback forwarded to you. You would only want this when you make very few sales. Default N Forward Negatives Do you want negative feedback forwarded to you. You would want this to respond quickly if negative feedbacks were rare. Default N Site email address An address which users of the Feefo site can use to contact you Forwarding email address An address for the Positives and Negatives (above) accounts email address An address for accounts and marketing information from Feefo Referring URL "If you do not send us a URL with sales details, and you have departments, we look at this field to " determine which of the departments applies Vendor Logo Max size 180 * 180. We shall show it when showing your details Followup Schedule The default schema for feedback is that we send a request for feedback 7 days after the sale. You can adjust this either by inserting a completion date into the sale details (see the sale upload file) or by specifying a follow up schedule. "In this schedule, you can ask for many feedbacks at different stages." The feedback schedule is a comma separated list of days or months: e.g. "14,28,4 months, 12 months, 24 months" would result in six requests for feedback at these points Unprompted Followup Y/N Whether you will allow unprompted follow-up to feedbacks already given by your customer. Default Y Unprompted Feedback Not currently used - leave blank Server IP Only set this if you have moved your server Search Terms A list of names that you would like to match any search on the site. Do not bother to replicate words in your business description or category logo colour Unused at present logo background colour Unused at present + logo template override Select from the gifs on the registration page send primer "If this is set to Y, your customers receive an email from us at the time of the sale warning them that we shall be asking them for feedback" Survey? Set to Y if you are conducting a survey rather than selling products or services + "Display Service, Product or Both (SPB)" "set to S, P, or B - the default is that both product and service ratings will show where relevant."