Jewellery Maker Reviews

Consumer ratings of Jewellery Maker

Feedback for www.jewellerymaker.com has been compiled from 137450 Customer Reviews

  • Feefo member since
  • 26/04/2013
  • Jewellery Maker is the only UK channel devoted to people who make their own jewellery, whether for personal use, gifts or for resale.

  • Website

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All Feefo reviews are gathered anonymously from genuine customers. Read more about how our review system works.

Reviews

DateProductRatingCustomer ReviewReply from www.jewellerymaker.com
12 Hour(s) ago

70cts Mariam Jasper Graduated Plain Rectangles Approx 9x8 to 15x11mm, 16cm Strand.

Service
Product

Service rating : Iam still very new to the company, but so far I have had a good experience, and will be purchasing again.
Product: Wonderful colour s perfect condition, and going to use for necklace.

No Comment
13 Hour(s) ago

Multi Colour Freshwater Cultured Pearl Long Nuggets Approx 6x8 to 7x9mm, 1m Strand

  • Customer also reviewed:
  • 90cts Multi Gemstones Faceted Drilled Loose Beads Assortments.
  • White Square Display Boxes With Stand, 7x7x2cm (5pk)
  • etc.
Service
Product

Service rating : very helpful as always
Product: they look lovely and so many

No Comment
14 Hour(s) ago

Multi Coloured Pearl Plain Multi Shapes Approx 1.5 Metre Strand.

Service
Product

Service rating : Good as always
Product: Love just put it on

No Comment
30 Hour(s) ago

140cts Chrysocolla Plain Rounds Approx 10mm, 16cm Strand.

Service
Product

Service rating : JM beyond 5* service X. Read a feedback comment as to changes of management in comparison to the beginning of JM. A little though needs to be given, like any business it has to progess with it's competitors, societies evolving current trend demands as, well as keeping a mutal relationship with customers, other business i.e jewellers etc, gem collectors, crafters and source traders. Source traders dictate the cost and if certain gemstones are 'rocking the world', then prices reflect that. I believe JM values every customer and isn't after big balances and makes reasonable profit to re-stock. The presenters are professional and 'hats off' to them opening the live shows 8am never miserable or show any sign of how current politic chaos maybe effecting their business
Product: Beautiful ultra marines and midnight blues and then a pop of aqua turoquise blues. The swirls are visible and the earthy burnt Siena brown. Beads are so individual that I may use them over several jewellery pieces, once I think of something :) Thank you JM xx

Read more
No Comment
31 Hour(s) ago

Flex-rite 49 Strand Sterling Silver Wire Approx 0.45mm/0.018" 9.14m/30ft

Service
Product

Service rating : As usual, excellent customer service
Product: Quality essential to add to my stash

No Comment
34 Hour(s) ago

Ombré Amber Designs with Claire Macdonald DVD

  • Customer also reviewed:
  • Freya's Tears Pendant with Claire Macdonald
Service
Product

Service rating : Great!
Product: Looks good!

No Comment
34 Hour(s) ago

28cts Tanzanite Graduated Faceted Hearts Approx 4 to 6mm, 18cm Strand.

  • Customer also reviewed:
  • Czech Spear Beads by Patty McCourt - Alabaster Full AB, Approx 9x5mm (100pcs)
Service
Product

Service rating : Great!
Product: Adorably lovely!

No Comment
34 Hour(s) ago

Baltic Cognac Amber Sterling Silver Moon and Stars Pendant Approx 21x25mm

  • Customer also reviewed:
  • White Side Drilled Freshwater Cultured Rice Pearls Approx 6x4mm, 40cm
Service
Product

Service rating : Great!
Product: Lovely!

No Comment
38 Hour(s) ago

Willow Organza Ribbon. Inc; 3.8cm & 5cm Wide.

  • Customer also reviewed:
  • 30m Champagne Gold Coloured Silver Plated Copper Wire bundle inc: 0.8mm,0.6mm & 0.4mm
  • 20m Tan Double Faced Satin Approx 50mm
Service
Product

Service rating : Great service and products with a 30day returns policy. Fab!
Product: Lovely product, great price, colour is gorg and as per tv.

No Comment
39 Hour(s) ago

Flat Pattern Wires; Geometric, Line & Cross 6" (15.2cm)

  • Customer also reviewed:
  • Artistic Wire Large Wire Crimp Tubes, Brass Color, for 12 ga wire
  • 70cts Unakite Graduated Plain Irregular Ovals Approx 8x5 to 13x7mm, 32cm Strand.
Service
Product

Service rating : I would like a rating between good and poor, as sometimes stones are damaged whilst the ones which are not are lovely - which means the whole strand has to be returned and they are often sold out!
Product: Really useful for bracelets etc

No Comment
45 Hour(s) ago

5cts Paraiba Tourmaline Graduated Rough Nuggets Approx 6x4 to 10x5mm, 4cm Strand.

Service
Product

Service rating : Such a good service with excellent products.
Product: Wow, who would have thought I could own such a rare stone in the rough. It will make a fabulous bracelet. I love it.

No Comment
46 Hour(s) ago

Fit For A Queen! Inc; Assorted Hair Combs & Tiara Bands

Service
Product

Service rating : Always the best.get stones you can't get anywhere else.
Product: New thing for me yet to use.

No Comment
24-May

Baltic Multi-Colour Amber Mixed Shape Cabochon Sterling Silver Pendant Approx 12x30mm

  • Customer also reviewed:
  • 70cts Lapis Lazuli Donut Approx 40mm,1pk
Service
Product

Service rating : Good quality products at wonderful prices.
Product: Beautiful made items with an air of very high quality.

No Comment
24-May

1250cts Orange Agate Cylinder Approx 19x20 - 20x24mm 38cm strand

  • Customer also reviewed:
  • 180cts Natural Lapis Lazuli Plain Rounds Approx 8mm 38cm strand
  • Rose Gold Colour Base Metal Heart Findings Pack (28pcs)
  • etc.
Service
Product

Service rating : Fast and efficient.
Product: Wow. Looks like bumble bee jasper but great big beautiful agate, yummy.

No Comment
24-May

400cts Mexican Crazy Agate Rice Beads 40x14mm 38cm strand

  • Customer also reviewed:
  • The Vintage Collection! Inc; Pink Shell 4mm, 6mm and Silver Plated Findings
Service
Product

Service rating : always good service
Product: very nice

No Comment
24-May

Miyuki Silver Lined Gold AB Seed Beads 6/0 (20GM/TB)

Service
Product

Excellent

No Comment
24-May

White Freshwater Cultured Baroque top drilled Pearls Approx 16x27 - 16x35mm 38cm

  • Customer also reviewed:
  • Baltic Cognac Amber Sterling Silver Moon and Stars Pendant Approx 21x25mm
  • Sterling Silver Baltic Cognac Amber Marquise Flower Cabochon Connecter Approx 20mm
  • etc.
Service
Product

Loved the Baltic Ambers as always

No Comment
24-May

Min 300cts Multi-Colour Beryl Slabs Approx 15x13to 19x14mm 38cm strand

  • Customer also reviewed:
  • Multi Colour Freshwater Cultured Pearl Long Nuggets Approx 6x8 to 7x9mm, 1m Strand
  • Multi Colour Freshwater Cultured Pearl Long Nuggets Approx 8x9 to 9x13mm, 1m strand
Service
Product

Service rating : Great
Product: Lovely.

No Comment
24-May

10cts Lapis Lazuli Faceted Rounds Approx 3mm, 30cm strand

  • Customer also reviewed:
  • 10cts Sodalite Micro Faceted Rounds 3mm, 28cm Strand.
  • 10cts Red Onyx Micro Faceted Rounds Approx 2mm, 28cm Strand.
  • etc.
Service
Product

Service rating : The time between receiving notification that an order has been despatched to actually receiving it is far too long.
Product: good.

No Comment
24-May

Multi Colour Freshwater Cultured Pearl Long Nuggets Approx 6x8 to 7x9mm, 38cm strand

Service
Product
Latest
Service
Product

Service rating : Could be better since these new people have taken over and new management they seem to be thinking of people with deep bank balances,at least Steve Bennett thought of all his customers
Product: Only received them today

24-May-2019
Service no longer what it use to be when the Bennett's owned it service was fantastic,and am sick of seeing Elena,s face on nearly every morning

Read more
Good morning,

Thank you for taking the time to leave feedback.

We are really sorry to hear that you’re not entirely happy with the services that we are providing to our customers. We strive to provide items of the highest quality and we are sorry that you feel this is not at present been achieved.

We have taken your comments on board and are looking at ways to improve both our products and service, and we will pass your thoughts across to the team on your behalf.

If you have any further queries, please do not hesitate to contact a member of our Help Team on 0800 6444 655 and they will be happy to assist you.

Many thanks

Jayne - Jewellery Maker
24-May

95cts Mongolian Turquoise Graduated Plain Cushion Approx 10 to 16mm, 14cm Strand.

Service
Product

Service rating : Fairly good delivery time
Product: Very pretty stones

No Comment
24-May

5cts Paraiba Tourmaline Graduated Rough Nuggets Approx 6x4 to 10x5mm, 4cm Strand.

Service
Product

Service rating : JM beyond 5* service X.
Product: Beautiful intense vibrant aqua blue-green with a yellow undertone gemstone. The fragment chards (much nicer to say than 'rough') are a good size. I purchased this strand for my mother (she's my one of kind rare gem) and will make a jewellery piece in memory of father a year on, on father's day. Thank you JM xx

Read more
No Comment
24-May

140cts Kyanite Plain Rectangles Approx 17x13mm, 20cm Strand.

  • Customer also reviewed:
  • Silver Plated Copper Findings Pack (Approx 100 Pcs)
  • 100m Pearl Coloured Silver Plated Copper Wire 0.25mm
  • etc.
Service
Product

Always good quality. Well packaged for mail delivery and good value for money.

No Comment
24-May

White Freshwater Cultured Button Pearls Center-drilled Approx 8-9mm

  • Customer also reviewed:
  • Peacock Freshwater Cultured Pearl Rondelles Approx 10x7mm, 35 Strand
  • White Side Drilled Freshwater Cultured Rice Pearls Approx 6x4mm, 40cm
  • etc.
Service
Product

Service rating : Great choices and good service
Product: Beautiful

No Comment
24-May

75cts Bumble Bee Jasper Graduated Plain Puffy Coins Approx 16 to 21mm, 10cm Strand.

Service
Product

Service rating : Excellent service
Product: Lovely strand

No Comment