Ironmongery, Butt Hinges, Tee Hinges, Threaded Rod with Free Delivery £45
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Your representative "Alex" surpassed his self by going over and above and beyond his general remit to ensure all my concerns and worries were answered before making the order.
Once the order had been place he continued to keep in contact updating me when required.
Frankly I have never experienced assistance as good as his before, EVER, from anywhere I have ever shopped or purchased anything either in the High Street or Online.
Alex is without a doubt the sort of professional person I would want working with me.
Ironmongery Online should be proud to have Alex as an employee.
Ordered some hinges, hook and eye's and several boxes of screws, got a phone call to say that the screws are out of stock would I mind waiting as they will be back in stock in time to have them delivered by the end of the week, that was fine by me. 2 weeks pass by with no delivery and no communication as to whet the status of the order was, then as I was giving up hope a package arrived a quick check of the contents showed no screws.
It has now been a month with no update either by email or phone as to teh whereabouts of the screws in reality I think they have cancelled the order without notifying me.
I haven't yet recieved repayment for the screws either.
Save yourself some bother and go somewhere that looks after their customers.
Ordered items on line, and was given a next day delivery. Waited two days and contacted Ironmongery customer services, who informed me that order was still with distributor, and would resend items today. Received them next day. Why was my on line order not processed.
Service rating : Excellent service and very good value. I would certainly buy from them again.Product rating : Excellent quality at a very reasonable price.
Service rating : Fast delivery - very good service.Product rating : As this is the first of Fencing Maul I have ever purchased/used - I am delighted with this, as it works a treat!
Service rating : Easy to use website, ace delivery service, brilliant products!Product rating : Perfect, as described!
Prompt efficient service
strong brackets.arrived quickly
Service rating : good service items arrived promptlyProduct rating : good traps springs seemed a little weak in comparison to actual talpex traps but should still do the same job
Excellent service, delivery and price.
Service rating : Fast delivery, and well packedProduct rating : Very solid and great authentic look
very pleased with your service, Many thanks.28-Feb-2013well recommended
Service rating : a very good service quick and easy to find your needs and good serviceProduct rating : excellent brackets done the job well probably buy more when needed
Service rating : 28 /feb this order has not yet arrievedProduct rating : not yet been delivered
Service rating : Fast delivery, product well packed, well protected. Exellent serviceProduct rating : High quality product
Service rating : From easy ordering online to fast efficient delivery, a pleasure to do business with.Product rating : Item was as described and pefect for the required use.
Service rating : Very good and very fast service .Product rating : A good solid chain.
Service rating : Swift service. Quality goods. Excellently packaged.
Easy access to browse for your needs.Product rating : Good quality, fit for the purpose intended.
Service rating : good communication and fast deliveryProduct rating : item as expected and does the job
Very efficient service.
Quick prompt delivery
Service rating : I returned the items and have not heard if I have been refunded etcProduct rating : Most were ok but some hinges could not be opened!!!
Service rating : very quick service with good communicationProduct rating : very good value for price
Service rating : i bought this item from e b ay.the seller was not help full at all.he/she did not want to put extra label on packing to simplify shipping.Product rating : great bandsaw
Service rating : The ordering and delivery was goodProduct rating : Cheap did the job but poor finish
Service rating : A1 well pleasedProduct rating : Well pleased a1 service
item was damaged in transit, IOL were very helpful & provided a prompt refund when made aware of the problem.i would happily use them again.
first class service and product
fast service . good value for money
Service rating : The web site was easy to use and the item were delivered on timeProduct rating : These are nails
Service rating : Speedy delivery, good priceProduct rating : Good quality item
Brilliant fast service ,easy to use web site and great prices.
Service rating : Briliant service - second to none, see wht yu want and ge it fast!Product rating : Excellent product especially with the ability to spray into previous wormholes.
nice easy transaction
Service rating : ExcellentProduct rating : Excellent
Service rating : first rate service great delivery timeProduct rating : Just what I wanted to keep the drills and bits together
Service rating : After reading some negative reviews on E-Bay, I was a bit apprehensive in placing my order. However, the product arrived promptly and I am happy with the quality.Product rating : I am very happy with the quality of this product,
Service rating : we received excellent and helpful service and would not hesitate to use you again.Product rating : Very good product, exactly what we needed
GOOD SERVICE, WILL USE AGAIN.
Service rating : Great products, good communication, very fast delivery, would highly recomend.Product rating : Sturdy, well made, should last a lifetime, perfect for the job.
Service rating : No problems,all went wellProduct rating : does what it is meant to
Absolutely brilliant service. Good value, fast and very efficient. AAA+++
Very quick from order to delivery
Service rating : Quality speedy serviceProduct rating : These boots are the absolute business.
Service rating : very helpful and quick to respond to e mails 1st class service. Will definitely buy from againProduct rating : great items already being well used
Service rating : quick service, no problemsProduct rating : Did not like being bent around to form a hook - metal cracked
Service rating : Extremely quick and easy transaction. Fast delivery. Thank you!Product rating : Exactly what it said on the tin.. thanks!
Service rating : very good and very quickProduct rating : did the job great
Recently ordered a socket which went missing en route, a replacement was sent very quickly, pleasure doing business :)
Service rating : Gods prompt deliveryProduct rating : the bar setting on the trap was the wrong way and had to be altered so it worked27-Feb-2013-
Service rating : Quick delivery and very fair priceProduct rating : Sadly the outer tine bent in use and the handle being straight made it less comfortable to use than my older one. I have been using the same fork for twenty years or so without mishap; similar design but with a slight bend near the tines. makes it a better design. In all this time I haven't managed to bend the tines only wear them shorter!.
Service rating : Items as described excellent .very clear description .good company to deal with prompt deliveryProduct rating : Items were spot on and as described
Service rating : Had problems online you rang me and were very helpful.Product rating : Airer fine but the instructions were useless to assemble.
Fast effective service with useful website
Service rating : Good web site, easy to find what I wanted and good delivery service.Product rating : Would have been useful to offer a 'with matching screws' option
Let down I think by their couriers who delivered 5 days late and IOL's email system bounced all my emails attempting to find out where the goods were.
Service rating : One of the few on-line retailers who had the product I needed in the correct size and quantity. The price was pretty good and delivery very prompt.Product rating : 2 metre long 22mm threaded rod -just what I wanted. What more can I say?
Good, fast service.
Service rating : No problems. Nice feature on wesite to tell you when you have reached the free delivery thresholdProduct rating : Could have been packed better. Poly bag was split open upon delivery.
Service rating : Order turned up next day, very good serviceProduct rating : Hinges were good quality
Service rating : Very good service,quick, efficientProduct rating : good quality, just right size for what i needed
Service rating : easy order process, very fast deliveryProduct rating :
Fast service, good communication
Service rating : The latch did not arrive, I emailed to ask where it was and was informed it had gone missing and that a replacement would be sent. The replacement arrived the next day.Product rating : I ordered the exact same item around two years ago. This item is being sold with the exact same product number and yet when it arrived the latch is around one inch shorter than it was previously. I needed to replace the (now broken) latch on my gate and it does fit, but only with additional holes drilled in the gate. As I have sold my property I do not particularly care, but if I were not moving I would have returned the latch for a refund.
all arrived in good condition ahead of time
Service rating : A very good company to deal with I would not hesitate to by again A++++Product rating : Exellent parts sent very quickly
Service rating : An excellent price for the product, and its delivery was 1st class!Product rating : This tool has managed the task with NO issues. I am pleased with it. Well Done!
Service rating : promised next day delivery and turned up a week late
one item missing from delivery
phoned and no-one got back, chased and told out of stock however website still showing in stockProduct rating : did not turn up
very good service
Excellent fast delivery
Service rating : Fast delivery thank you.Product rating : Excellent, service, great product, first class supplier thank you.
Service rating : fineProduct rating : fine
Service rating : Easy to use web site, great deliveryProduct rating : Lacked instructions but product is good
Your service from start to finish was excellent. I found the website easy to use and delivery prompt and well informed.
Service rating : great serviceProduct rating : great product which will be kept busy
Service rating : Ok but took more than a week to arrive. However they did provide a tracking number so that I could arrange to be in for the delivery.Product rating : Nice tool
Very efficient service
Service rating : Reasonable prices and quick dispatch.Product rating : Not the most accurately machined item, i.e. not quite symetrical, various indentations and imperfections, however, given the low cost of the item this must be expected and it shall be more than adequate for the intended purposes.
Service rating : i would like to thank you at ironmongery on line for there sevice and communication with my order,i highly recomend them and i will deal with them again.Product rating : the item sent to me was just the job thanks again.
Great service would use again :)
Service rating : Fast Dispatch, well packaged. Very pleased with item. Thank you. RecommendedProduct rating : Very pleased with item. Thank you. Recommended
Service rating : NICEProduct rating : GOOD
A quick easy transaction
Service rating : good enoughProduct rating : ok fine
No problems, would use again
Service rating : service was very quick,Product rating : excellent quality, looks good on bin storage shed,
Super fast delivery and great product .. Excellent.
Service rating : very quick thank you.Product rating : perfect, just what i wanted thanks.
Service rating : Good information on the productProduct rating : Quite good piece of kit, i bought a better one ten years ago from alocal supplier but as with everything now we seem to get what we pay for.
Service rating : Excellent telephone support and advice.Product rating : Good value for money and delivered very quickly.
Service rating : The customer service was superbProduct rating : Exactly what I needed at a very good price.
Great servive as usual, high quality product - I always use them for ironmongery.
Prompt and efficient.
Service rating : very goodProduct rating : very good service