www.ironmongeryonline.com Reviews

Consumer ratings of www.ironmongeryonline.com

Feedback for www.ironmongeryonline.com has been compiled from1706 Customer Reviews

The rating shows just the review scores in the category or product area selected.

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Reviews

DateProductRatingCustomer ReviewReply from www.ironmongeryonline.com
12-Mar-2013

Faithfull 1000mm Canvas Level Bag & Zip Pocket

  • Customer also reviewed:
  • Faithfull 1200mm Canvas Level Bag & Zip Pocket
  • Faithfull 1800mm Canvas Level Bag & Zip Pocket
Service
Product

Your representative "Alex" surpassed his self by going over and above and beyond his general remit to ensure all my concerns and worries were answered before making the order.

Once the order had been place he continued to keep in contact updating me when required.

Frankly I have never experienced assistance as good as his before, EVER, from anywhere I have ever shopped or purchased anything either in the High Street or Online.

Alex is without a doubt the sort of professional person I would want working with me.

Ironmongery Online should be proud to have Alex as an employee.
T. Haydon

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No Comment
09-Mar-2013

38mm Light Duty Butt Hinges - Self Colour

  • Customer also reviewed:
  • Pack of 10 50mm Wire Hook & Eyes - Electro Brass
  • Pack of 200 No.4 x 12mm Countersunk Pozi Head Wood Screws - Zinc Plated
  • etc.
Service
Product

Ordered some hinges, hook and eye's and several boxes of screws, got a phone call to say that the screws are out of stock would I mind waiting as they will be back in stock in time to have them delivered by the end of the week, that was fine by me. 2 weeks pass by with no delivery and no communication as to whet the status of the order was, then as I was giving up hope a package arrived a quick check of the contents showed no screws.
It has now been a month with no update either by email or phone as to teh whereabouts of the screws in reality I think they have cancelled the order without notifying me.
I haven't yet recieved repayment for the screws either.

Save yourself some bother and go somewhere that looks after their customers.

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Thank you for your feedback, I am sorry you have experienced a problem. A Customer Service Representative will be in touch shortly.

Kindest regards
Ironmongery Online
07-Mar-2013

Pack of 10 M12 x 120mm Cup Square Bolts with Nuts - Zinc Plated

  • Customer also reviewed:
  • Pack of 100 M12 Grade 4.8 Form B BS 4320 Round Metric Washers - Zinc Plated
Service
Product

Ordered items on line, and was given a next day delivery. Waited two days and contacted Ironmongery customer services, who informed me that order was still with distributor, and would resend items today. Received them next day. Why was my on line order not processed.

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As Above
05-Mar-2013

Faithfull Hand Second Cut Engineers File 250mm (10in)

  • Customer also reviewed:
  • Silverline 200W Bench Grinder
Service
Product

Service rating : Excellent service and very good value. I would certainly buy from them again.
Product rating : Excellent quality at a very reasonable price.

No Comment
04-Mar-2013

Bulldog FM12 Fencing Maul 12lb

Service
Product

Service rating : Fast delivery - very good service.
Product rating : As this is the first of Fencing Maul I have ever purchased/used - I am delighted with this, as it works a treat!

No Comment
04-Mar-2013

500mm Weighty Scotch Tee Hinges - Galvanised

Service
Product

Service rating : Easy to use website, ace delivery service, brilliant products!
Product rating : Perfect, as described!

No Comment
01-Mar-2013

63mm Light Duty Butt Hinges - Self Colour

Service
Product

Prompt efficient service

No Comment
01-Mar-2013

Pack of 20 150mm x 125mm London Shelf Brackets - Grey

Service
Product

strong brackets.arrived quickly

No Comment
01-Mar-2013

Talpex Type Mole Trap

  • Customer also reviewed:
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  • Telescopic Gutter Cleaner
  • etc.
Service
Product

Service rating : good service items arrived promptly
Product rating : good traps springs seemed a little weak in comparison to actual talpex traps but should still do the same job

No Comment
01-Mar-2013

100mm Left Hand Rising Butt Hinges - Self Colour

  • Customer also reviewed:
  • 100mm Right Hand Rising Butt Hinges - Self Colour
Service
Product

Excellent service, delivery and price.

No Comment
28-Feb-2013

Antique Single Robe & Coat Hook - Black

  • Customer also reviewed:
  • 165mm Antique Acorn Tip Hat & Coat Hook - Black
  • 165mm Antique Spoon Tip Hat & Coat Hook - Black
Service
Product

Service rating : Fast delivery, and well packed
Product rating : Very solid and great authentic look

No Comment
28-Feb-2013

Silverline (Silverstorm) Router

Service
Product
Latest
Service
Product

very pleased with your service, Many thanks.

28-Feb-2013
well recommended

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No Comment
28-Feb-2013

Pack of 10 25mm Corner Braces - Zinc Plated

  • Customer also reviewed:
  • Pack of 10 38mm Corner Braces - Self Colour
Service
Product

Service rating : a very good service quick and easy to find your needs and good service
Product rating : excellent brackets done the job well probably buy more when needed

No Comment
28-Feb-2013

2.5mm x 25mm Single Jack Chain

Service
Product

Service rating : 28 /feb this order has not yet arrieved
Product rating : not yet been delivered

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Thank you for your feedback, I am sorry you have experienced a problem. A Customer Service Representative will be in touch shortly.

Kindest regards
Ironmongery Online
28-Feb-2013

Ronseal Anti Mould Paint White Matt 2.5 Litre

  • Customer also reviewed:
  • Stanley Toolbox Babushka 16in
Service
Product

Service rating : Fast delivery, product well packed, well protected. Exellent service
Product rating : High quality product

No Comment
28-Feb-2013

400mm Heavy Duty Swivel Locking Bar with Brass Pin - Galvanised

Service
Product

Service rating : From easy ordering online to fast efficient delivery, a pleasure to do business with.
Product rating : Item was as described and pefect for the required use.

No Comment
28-Feb-2013

900mm Medium Duty Security Chain with PVC Sleeve - Zinc Plated

Service
Product

Service rating : Very good and very fast service .
Product rating : A good solid chain.

No Comment
28-Feb-2013

Gardman Garden Hoop Plant Support 45cm x 60cm (Twin Pack)

Service
Product

Service rating : Swift service. Quality goods. Excellently packaged.
Easy access to browse for your needs.
Product rating : Good quality, fit for the purpose intended.

No Comment
28-Feb-2013

250mm Large Heavy Duty Twisted Ring Gate Latch - Black

Service
Product

Service rating : good communication and fast delivery
Product rating : item as expected and does the job

No Comment
28-Feb-2013

75mm Strong Duty Butt Hinges - Zinc Plated

Service
Product

Very efficient service.

No Comment
28-Feb-2013

60mm Flush Hinges Zinc Plated

  • Customer also reviewed:
  • 75mm Flush Hinges Zinc Plated
Service
Product

Quick prompt delivery

No Comment
28-Feb-2013

63mm Hurlinges - Zinc Plated

  • Customer also reviewed:
  • 75mm Hurlinges - Zinc Plated
Service
Product

Service rating : I returned the items and have not heard if I have been refunded etc
Product rating : Most were ok but some hinges could not be opened!!!

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Thank you for your feedback, I am sorry you have experienced a problem. A Customer Service Representative will be in touch shortly.

Kindest regards
Ironmongery Online
28-Feb-2013

Triton TSPS450 Oscillating Spindle Sander 450W

Service
Product

Service rating : very quick service with good communication
Product rating : very good value for price

No Comment
28-Feb-2013

Silverline 190mm Bandsaw

Service
Product

Service rating : i bought this item from e b ay.the seller was not help full at all.he/she did not want to put extra label on packing to simplify shipping.
Product rating : great bandsaw

No Comment
27-Feb-2013

38mm Single Nylon Wheel Cast Awning Pulley - Black

  • Customer also reviewed:
  • Forgefix 75 x 18 Screw Eyes (Blister 5)
  • 38mm Spare Cast Pulley Wheel - Zinc Plated
Service
Product

Service rating : The ordering and delivery was good
Product rating : Cheap did the job but poor finish

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Thank you for your feedback, I am sorry you have experienced a problem. A Customer Service Representative will be in touch shortly.

Kindest regards
Ironmongery Online