Feelunique Reviews

Consumer ratings of Feelunique

Feedback for www.feelunique.com has been compiled from 140564 Customer Reviews

  • Feefo member since
  • 17/11/2010
  • Feelunique is the largest online retailer of premium beauty products in Europe and one of the fastest growing e-tailers in the world. In addition to the fantastic range of over 20,000 products, over 400 brands online there are 3 beauty stores, 1 hair and beauty salon, a Spa in the Channel Islands, plus 4 store/salons near Paris. With their main distribution centre situated in the UK Feelunique are able to offer a wide range of delivery options to suit the needs of customers globally.

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Reviews

DateServiceRatingCustomer ReviewReply from www.feelunique.com
11-Jan-2014

Elemis Pro-Collagen Oxygenating Night Cream 50ml

  • Customer also reviewed:
  • Elemis Pro-Collagen Limited Edition Marine Cream 100ml

Fast free delivery just wish that they stocked Clarins products also

No Comment
10-Jan-2014

Elemis Pro-Collagen Oxygenating Night Cream 50ml

  • Customer also reviewed:
  • Elemis Cellular Recovery Skin Bliss Capsules 60 Capsules
  • bareMinerals Tinted Mineral Veil Lockable Sifter 9g
  • etc.

Fantastic company. Great products at great prices

No Comment
06-Jan-2014

Elemis Pro-Collagen Oxygenating Night Cream 50ml

  • Customer also reviewed:
  • Elemis Pro-Collagen Marine Cream 50ml
  • Elemis Pro-Collagen Quartz Lift Mask 50ml
  • etc.

The service is quick and easy and I cannot fault it.

No Comment
03-Jan-2014

Elemis Pro-Collagen Oxygenating Night Cream 50ml

  • Customer also reviewed:
  • Elemis Frangipani Secrets - Exotic Bodycare Set

Service was very good got my products within a couple of days , just intime for Xmas.

No Comment
15-Sep-2013

Elemis Pro-Collagen Oxygenating Night Cream 50ml

  • Customer also reviewed:
  • Elemis Pro-Collagen Limited Edition Marine Cream 100ml
  • Elemis Pro-Collagen Quartz Lift Serum 30ml

The site is easy to follow, my products arrived well packed and on time and very competitive prices.

No Comment
01-Sep-2013

Elemis Pro-Collagen Oxygenating Night Cream 50ml

  • Customer also reviewed:
  • Elemis Soothing Apricot Toner 200ml
  • Elemis Pro-Collagen Marine Cream 50ml

Always good communication and prompt well packaged delivery

No Comment
29-Apr-2013

Elemis Pro-Collagen Oxygenating Night Cream 50ml

  • Customer also reviewed:
  • Redken Color Extend Conditioner with Cranberry Oil 250ml

Easy ti use site with great prices and swift delivery.

No Comment
26-Apr-2013

Elemis Pro-Collagen Oxygenating Night Cream 50ml

User friendly website, good offers, guides you from the very beginning to when the delivery has taken place & even emails you when it has been signed for!

No Comment
17-Mar-2013

Elemis Pro-Collagen Oxygenating Night Cream 50ml

good service

No Comment
01-Mar-2013

Elemis Pro-Collagen Oxygenating Night Cream 50ml

I would give an excellent but I always seem to miss out on the sale price of my favourite products - they are usually out of stock as I'm unable to log onto the website every day. When I register an interest for update on new stock they are usually back at the original price. The sale prices are v good so it's disappointing for me.

Read more
No Comment
25-Jan-2013

Elemis Pro-Collagen Oxygenating Night Cream 50ml

The product did not arrive. I had difficulty contacting the company but when I did the lady I spoke to, Elaine, was very helpful. I am now awaiting delivery.

No Comment
20-Jan-2013

Elemis Pro-Collagen Oxygenating Night Cream 50ml

Service is excellent as always

No Comment
30-Nov-2012

Elemis Pro-Collagen Oxygenating Night Cream 50ml

  • Customer also reviewed:
  • Elemis Pro-Collagen Marine Cream 15ml - Free Gift

A delivery was attempted by your courier, he told me to call you to keep the order. I called your office and was assured my order would be delivered to me again the following day. Three days later, no delivery and I received an email for you saying the order had been returned did I still want it, so obviously hadn't read the notes on my order. I replied explaining the situation and saying yes, I did still want the order. Then received the email back saying you we're put of stock and no apology at all. So very poor customer service.

Read more
We can see that the last delivery attempt was made on the 12 November. Without knowing the exact date you called our office we cannot advise as to when the Courier was called. We are unsure why the Courier could not arrange another delivery date with you as it would have been himself that returned this back to the depot to be returned back to us.

This cream is now back in stock and you are more than welcome to process another order if you would still like to receive it as we have returned the payment for the original order back to you.
22-Nov-2012

Elemis Pro-Collagen Oxygenating Night Cream 50ml

  • Customer also reviewed:
  • Elemis Pro-Collagen Marine Cream 15ml - Free Gift

Always prompt and clear when there is a delay with a product.

No Comment