Feelunique Reviews

Consumer ratings of Feelunique

Feedback for www.feelunique.com has been compiled from 141088 Customer Reviews

  • Feefo member since
  • 17/11/2010
  • Feelunique is the largest online retailer of premium beauty products in Europe and one of the fastest growing e-tailers in the world. In addition to the fantastic range of over 20,000 products, over 400 brands online there are 3 beauty stores, 1 hair and beauty salon, a Spa in the Channel Islands, plus 4 store/salons near Paris. With their main distribution centre situated in the UK Feelunique are able to offer a wide range of delivery options to suit the needs of customers globally.

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Reviews

DateServiceRatingCustomer ReviewReply from www.feelunique.com
21-Jul-2014

Kérastase ELIXIR ULTIME Beautifying Oil-Enriched Masque 200ml

  • Customer also reviewed:
  • Kérastase ELIXIR ULTIME Versatile Beautifying Oil 125ml
  • Kérastase ELIXIR ULTIME Sublime Cleansing Oil-Enriched Shampoo 250ml

Was very impressed with delivery and packaging. Website was slightly misleading however. It specified that there was free delivery for orders over £60, yet when promotional discount code was applied bringing total slightly below £60 threshold a delivery fee was applied. There was no notification that this would be the case until the checkout process was complete. Feel Unique should be more upfront about this so customers can make an informed choice.

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No Comment
06-Oct-2014

Kérastase ELIXIR ULTIME Beautifying Oil-Enriched Masque 200ml

  • Customer also reviewed:
  • Trilogy Mineral Radiance Mask 60ml
  • bareMinerals Lash Domination Volumizing Mascara 11ml
  • etc.

Good, however, I had ticked the boxes to receive the free trials/samples going through the ordering process of adding items to basket but at final checkout stage these were not visible yet I assumed they were included. They didnt arrive so I assume not offically ordered. How do I prevent this happening in future as I missed out on some nice samples?

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No Comment
09-May-2013

Kérastase ELIXIR ULTIME Beautifying Oil-Enriched Masque 200ml

  • Customer also reviewed:
  • Kérastase ELIXIR ULTIME Versatile Beautifying Oil 125ml

Always really fast delivery and my products (Kerastase) always in stock when I have ordered. They are sometimes difficult to source from other retailers but Feel Unique have never let me down.

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No Comment
08-Jul-2014

Kérastase ELIXIR ULTIME Beautifying Oil-Enriched Masque 200ml

  • Customer also reviewed:
  • Aveda Sun Care Protective Hair Veil 100ml
  • Kérastase Cristalliste Lait Cristal Luminous Perfecting Conditioner 200ml
  • etc.

As always, service from feelunique is outstanding. I got my delivery the very next day! I can't complain in the slightest and I have nothing but praise for the company and service!

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No Comment
31-Dec-2014

Kérastase ELIXIR ULTIME Beautifying Oil-Enriched Masque 200ml

  • Customer also reviewed:
  • Kérastase ELIXIR ULTIME Versatile Beautifying Oil 125ml
  • Nioxin 3 Part Hair System Kit 3

Great company,I love that you have loads of offers and good offers,however I miss Nars . I think you should promote more samples too . And delivery takes ages too.

No Comment
09-Jan-2015

Kérastase ELIXIR ULTIME Beautifying Oil-Enriched Masque 200ml

√Čvaluation du service : produit à non rapport qualité prix .
Il faut savoir que le délai de livraison est plus long .....attention si c'est pour un cadeau!
Produit : c'est une marque de produit que j'utilise depuis longtemps .

No Comment
13-Sep-2013

Kérastase ELIXIR ULTIME Beautifying Oil-Enriched Masque 200ml

  • Customer also reviewed:
  • Emma Hardie Amazing Face Natural Lift and Sculpt Moringa Cleansing Balm 100ml
  • Korres Mandarin Lip Butter Stick SPF 15 5ml Rose
  • etc.

Received everything on time, everything as described in excellent condition and packaging of items were neat and compact so no waste in unneeded boxes

No Comment
05-Sep-2014

Kérastase ELIXIR ULTIME Beautifying Oil-Enriched Masque 200ml

  • Customer also reviewed:
  • RapidHair Hair Volumizing Formula 50ml
  • Elizabeth Arden Visible Difference Peel and Reveal Revitalizing Mask 50ml
  • etc.

Love feel unique, it is my go to website for all my beauty needs. The products are usually discounted and professional products are available.

No Comment
18-Nov-2014

Kérastase ELIXIR ULTIME Beautifying Oil-Enriched Masque 200ml

  • Customer also reviewed:
  • Kérastase ELIXIR ULTIME Versatile Beautifying Oil 125ml
  • Kérastase Nutritive Crème d'Huile Oléo-Curl Definition Cream 150ml

My order was late. I received a phone call within hours of asking for an update. They apologised, explained and upgraded my postage. They also then gave me some money off next time. They were really pleasant. Good value for money as well.

No Comment
02-Apr-2014

Kérastase ELIXIR ULTIME Beautifying Oil-Enriched Masque 200ml

  • Customer also reviewed:
  • Boucheron Pour Homme Eau De Toilette Spray 100ml
  • Kérastase ELIXIR ULTIME Sublime Cleansing Oil-Enriched Shampoo 250ml

Fantastic service quick delivery, all liquid product very well packed. I will pledge loyalty to feelunique.com from now on

No Comment
02-Jun-2014

Kérastase ELIXIR ULTIME Beautifying Oil-Enriched Masque 200ml

  • Customer also reviewed:
  • Kérastase ELIXIR ULTIME Sublime Cleansing Oil-Enriched Shampoo 250ml

The system of ordering and the service and prices and speed of delivery are all BRILLIANT. Only disappointment was the miny teeny weeny free samples that came as sachets and not small bottles as the picture online implied.

No Comment
28-Jan-2015

Kérastase ELIXIR ULTIME Beautifying Oil-Enriched Masque 200ml

  • Customer also reviewed:
  • Kérastase ELIXIR ULTIME Sublime Cleansing Oil-Enriched Shampoo 250ml

√Čvaluation du service : prix intéressants et commandes traitées rapidement, néanmoins il manque le vrai suivi de colis
Produit : parfait

No Comment
06-Jul-2013

Kérastase ELIXIR ULTIME Beautifying Oil-Enriched Masque 200ml

  • Customer also reviewed:
  • Kérastase ELIXIR ULTIME Sublime Cleansing Oil-Enriched Shampoo 250ml

Very quick delivery and great value for money.
When buying any cosmetics I always check out this feelunique.com

No Comment
04-Sep-2014

Kérastase ELIXIR ULTIME Beautifying Oil-Enriched Masque 200ml

  • Customer also reviewed:
  • Kérastase ELIXIR ULTIME Sublime Cleansing Oil-Enriched Shampoo 250ml

Good service. However, prices are the much the same as high street stores unless there is a discount promotion.

No Comment
31-Dec-2014

Kérastase ELIXIR ULTIME Beautifying Oil-Enriched Masque 200ml

  • Customer also reviewed:
  • Kérastase ELIXIR ULTIME Sublime Cleansing Oil-Enriched Shampoo 250ml

A very professional company to deal with and excellent service. I have recommended to friends and family.

No Comment
11-Oct-2014

Kérastase ELIXIR ULTIME Beautifying Oil-Enriched Masque 200ml

  • Customer also reviewed:
  • Kérastase Nutritive Oléo-Relax Slim Smoothing Masque 200ml
  • Kérastase Boucles d'Art Curl Defining Mousse 150ml
  • etc.

Tres satisfaite du temps de livraison, par contre l emballage a ete fortement endommage voire coupe au ciseau ou cutter.
Heureusement que les produits etaient enveloppes sous un film plastique.
Je conseille d ameliorer le packaging de livraison.
Merci

No Comment
16-Nov-2014

Kérastase ELIXIR ULTIME Beautifying Oil-Enriched Masque 200ml

  • Customer also reviewed:
  • Elemis Luxury Cleansing Cloths Pack of 2

As with other feel unique orders, this order was processed and delivered within a couple of days.

No Comment
14-Aug-2013

Kérastase ELIXIR ULTIME Beautifying Oil-Enriched Masque 200ml

  • Customer also reviewed:
  • Kérastase ELIXIR ULTIME with Immortal Moringa for Damaged Hair 125ml
  • Kérastase ELIXIR ULTIME Sublime Cleansing Oil-Enriched Shampoo 250ml
  • etc.

Easy to order, fast and efficient service which kept me informed of my orders progress.

No Comment
04-Feb-2016

Kérastase ELIXIR ULTIME Beautifying Oil-Enriched Masque 200ml

  • Customer also reviewed:
  • Kérastase Discipline Bain Fluidealiste Smooth-in-Motion Shampoo 250ml

First class service, my order arrived in a few days. They also have alot of products I use at a much cheaper price than in the shops. I will definitely be continuing to use feelunique.

No Comment
21-Jul-2015

Kérastase ELIXIR ULTIME Beautifying Oil-Enriched Masque 200ml

  • Customer also reviewed:
  • Kérastase ELIXIR ULTIME Sublime Cleansing Oil-Enriched Shampoo 250ml

I 'be looked around & you are consistently best price,always great dispatch too.

No Comment
30-Apr-2015

Kérastase ELIXIR ULTIME Beautifying Oil-Enriched Masque 200ml

Brilliant website a lot of different products to offer and always special prices!

No Comment
22-May-2015

Kérastase ELIXIR ULTIME Beautifying Oil-Enriched Masque 200ml

  • Customer also reviewed:
  • Kérastase Reflection Bain Chroma Captive Colour Radiance Protecting Shampoo 250ml
  • Kérastase Reflection Fondant Chroma Captive Shine Intensifying Care 200ml

Conditioner was poured out a bit and box was damaged in one side but only a bit.

No Comment
29-Oct-2012

Kérastase ELIXIR ULTIME Beautifying Oil-Enriched Masque 200ml

  • Customer also reviewed:
  • Redken Extreme Strength Builder Fortifying Mask for Distressed Hair 250ml
  • Redken Extreme Anti-Snap 250ml

always very quick delivery and packaged very well, great communications too i always recieve emails to confirm order and delivery

No Comment
27-Jan-2015

Kérastase ELIXIR ULTIME Beautifying Oil-Enriched Masque 200ml

  • Customer also reviewed:
  • Kérastase ELIXIR ULTIME with Imperial Tea for Colour-treated Hair 125ml
  • Kérastase ELIXIR ULTIME Sublime Cleansing Oil-Enriched Shampoo 250ml

√Čvaluation du service : Bonne ergonomie du site, vaste choix de marques et rapidité d'envoi.
Produit : Très efficace sur cheveux colorés et méchés.

No Comment
03-Feb-2016

Kérastase ELIXIR ULTIME Beautifying Oil-Enriched Masque 200ml

  • Customer also reviewed:
  • Kérastase ELIXIR ULTIME Sublime Cleansing Oil-Enriched Shampoo 250ml

I love Feel Unique the delivery is fast and they have such good discounts.

No Comment