Feelunique Reviews

Consumer ratings of Feelunique

Feedback for www.feelunique.com has been compiled from 151309 Customer Reviews

  • Feefo member since
  • 17/11/2010
  • Feelunique is the largest online retailer of premium beauty products in Europe and one of the fastest growing e-tailers in the world. In addition to the fantastic range of over 20,000 products, over 400 brands online there are 3 beauty stores, 1 hair and beauty salon, a Spa in the Channel Islands, plus 4 store/salons near Paris. With their main distribution centre situated in the UK Feelunique are able to offer a wide range of delivery options to suit the needs of customers globally.

  • Website

Ratings guide

Excellent
Good
Poor
Bad

All Feefo reviews are gathered anonymously from genuine customers. Read more about how our review system works.

Reviews

DateServiceRatingCustomer ReviewReply from www.feelunique.com
09-Mar-2016

Kérastase Nutritive Bain Nutri-Thermique 250ml

  • Customer also reviewed:
  • Kérastase Nutritive Nutri-Thermique Masque 200ml

Excellent always reliable

No Comment
18-Feb-2016

Kérastase Nutritive Bain Nutri-Thermique 250ml

  • Customer also reviewed:
  • Kérastase Nutritive Fondant Nutri-Thermique 200ml

good

No Comment
14-Feb-2016

Kérastase Nutritive Bain Nutri-Thermique 250ml

  • Customer also reviewed:
  • Kérastase Nutritive Fondant Nutri-Thermique 200ml

Always prompt delivery very happy with service

No Comment
19-Nov-2015

Kérastase Nutritive Bain Nutri-Thermique 250ml

Excellent service.quick delivery and always cheaper than shops with always another discount added

No Comment
16-Oct-2015

Kérastase Nutritive Bain Nutri-Thermique 250ml

  • Customer also reviewed:
  • Kérastase Nutritive Fondant Nutri-Thermique 200ml

Excellent service, free and efficient, as ever

No Comment
21-Jul-2015

Kérastase Nutritive Bain Nutri-Thermique 250ml

Good service

No Comment
29-Jun-2015

Kérastase Nutritive Bain Nutri-Thermique 250ml

  • Customer also reviewed:
  • Aveda Dry Remedy Shampoo 250ml
  • Aveda Dry Remedy Conditioner 200ml

Fast delivery, however two of my products arrived damaged and had leaked in the box not great considering i was planning to take them away with me.

No Comment
19-May-2015

Kérastase Nutritive Bain Nutri-Thermique 250ml

Great

No Comment
07-May-2015

Kérastase Nutritive Bain Nutri-Thermique 250ml

  • Customer also reviewed:
  • ELEMIS Absolute Eye Serum 15ml
Latest

Always a very good service, delivery normally quicker than expected. Great range of products.


07-May-2015
Great site. Brilliant range of products always find what I need.

Read more
No Comment
06-May-2015

Kérastase Nutritive Bain Nutri-Thermique 250ml

  • Customer also reviewed:
  • Kérastase Nutritive Fondant Nutri-Thermique 200ml

Very swift dispatch of goods.

No Comment
30-Apr-2015

Kérastase Nutritive Bain Nutri-Thermique 250ml

  • Customer also reviewed:
  • Kérastase Nutritive Fondant Nutri-Thermique 200ml

Delivery was very quick.

No Comment
18-Apr-2015

Kérastase Nutritive Bain Nutri-Thermique 250ml

  • Customer also reviewed:
  • Kérastase Nutritive Fondant Nutri-Thermique 200ml

I like the packaging the products arrive in

Read more
Thank you for your valuable feedback. We value your custom and would like to resolve your inquiry as quickly as possible. We have sent you an email to ensure any outstanding issues are resolved.

02-Apr-2015

Kérastase Nutritive Bain Nutri-Thermique 250ml

Brilliant prices and fast service - can't be beaten

No Comment
02-Mar-2015

Kérastase Nutritive Bain Nutri-Thermique 250ml

  • Customer also reviewed:
  • Kérastase Nutritive Immersion 200ml
  • Kérastase Nutritive Fondant Nutri-Thermique 200ml

A+

No Comment
11-Feb-2015

Kérastase Nutritive Bain Nutri-Thermique 250ml

  • Customer also reviewed:
  • Kérastase Nutritive Bain Oléo-Relax Smoothing Shampoo 250ml

Tried to cancel the order took customer services 4 days to contact me

Read more
Thank you for your valuable feedback. When in need of urgent assistance, please ensure that the correct subject is chosen to ensure your query is directed to the correct queue. We can see you have been in touch with our customer service team and a solution was found.

10-Feb-2015

Kérastase Nutritive Bain Nutri-Thermique 250ml

good price and delivery service

No Comment
02-Feb-2015

Kérastase Nutritive Bain Nutri-Thermique 250ml

  • Customer also reviewed:
  • Moroccanoil Hydrating Styling Cream 300ml

Great online purchase experience, great low prices compared to retail, easy to navigate website, customer rating is clear and helpful and delivery is quick.

No Comment
30-Jan-2015

Kérastase Nutritive Bain Nutri-Thermique 250ml

  • Customer also reviewed:
  • Kérastase Nutritive Masquintense Cheveux Fins Treatment for Dry and Extremely Sensitised Hair - Fine Hair 200ml

Love shopping great prices and choice

No Comment
25-Jan-2015

Kérastase Nutritive Bain Nutri-Thermique 250ml

  • Customer also reviewed:
  • Kérastase Nutritive Fondant Nutri-Thermique 200ml
  • Kérastase Nutritive Sérum Oléo-Relax Smoothing Sérum 125ml

√Čvaluation du service : Très bon site un peu long la livraison
Produit : Excellent produit

No Comment
07-Jan-2015

Kérastase Nutritive Bain Nutri-Thermique 250ml

  • Customer also reviewed:
  • Kérastase Nutritive Nutri-Thermique Masque 200ml
  • Kérastase Nutritive Fondant Nutri-Thermique 200ml

√Čvaluation du service : A déconseiller, je ne commanderai plus jamais chez vous.
Je t'ai toujours pas reçu mes produits commandés !!
Bref que du négatif à étendre autour de moi !
Produit : Toujours rien reçu, une honte !!!!!!

No Comment
26-Dec-2014

Kérastase Nutritive Bain Nutri-Thermique 250ml

  • Customer also reviewed:
  • Kérastase Nutritive Fondant Nutri-Thermique 200ml
  • L'Oréal Professionnel Pro-Keratin Refill Masque 200ml

√Čvaluation du service : Je n'ai jamais reçu ma commande passée début décembre. Feelunique n'a même pas pris la peine de répondre a mon mail. Enfin brèf je ne recommande pas. J'ai dépensé 45€ pour rien et j'ai du aller racheter mes produits chez mon coiffeur. Certes cette mésaventure ne doit pas arriver a tout le monde mais quand ça arrive sur vous il y a de quoi être dégoûtée !!!
Produit : Produits jamais reçus

Read more
No Comment
19-Dec-2014

Kérastase Nutritive Bain Nutri-Thermique 250ml

  • Customer also reviewed:
  • Kardashian Beauty Inside Story

Great product, great price but product took much longer to arrive than expected (10 days) which isn't so great when you've run out in the mean time!

No Comment
28-Oct-2014

Kérastase Nutritive Bain Nutri-Thermique 250ml

  • Customer also reviewed:
  • Kérastase Nutritive Masquintense Cheveux Epais Treatment for Dry Hair - Thick Hair 200ml

Web site a little awkward,but, they telephoned me & dealt with the problem.
Very good.

No Comment
11-Oct-2014

Kérastase Nutritive Bain Nutri-Thermique 250ml

Brilliant, efficient service every time.

No Comment
09-Oct-2014

Kérastase Nutritive Bain Nutri-Thermique 250ml

  • Customer also reviewed:
  • Kérastase Nutritive Fondant Nutri-Thermique 200ml

Very good

No Comment
29-Sep-2014

Kérastase Nutritive Bain Nutri-Thermique 250ml

Excellent service, always on time

No Comment
19-Sep-2014

Kérastase Nutritive Bain Nutri-Thermique 250ml

  • Customer also reviewed:
  • Kérastase Nutritive Touche Perfection 40ml
  • Kérastase Nutritive Nutri-Thermique Masque 200ml

Reasonably priced, quick and easy transaction and goods arrived well packaged. Pleased.

No Comment
18-Sep-2014

Kérastase Nutritive Bain Nutri-Thermique 250ml

  • Customer also reviewed:
  • Kérastase Nutritive Fondant Nutri-Thermique 200ml
  • Kérastase Nutritive Crème d'Huile Oléo-Curl Definition Cream 150ml

very good

No Comment
18-Sep-2014

Kérastase Nutritive Bain Nutri-Thermique 250ml

  • Customer also reviewed:
  • Kérastase Nutritive Fondant Nutri-Thermique 200ml
  • Kérastase Resistance Ciment Thermique Heat-Activated Reconstructor Milk Level 1-4 125ml

Reliable

No Comment
07-Sep-2014

Kérastase Nutritive Bain Nutri-Thermique 250ml

  • Customer also reviewed:
  • Redken Thickening Lotion 06 Body Builder 150ml

Very efficient service,

No Comment
18-Aug-2014

Kérastase Nutritive Bain Nutri-Thermique 250ml

  • Customer also reviewed:
  • Kérastase Nutritive Nutri-Thermique Masque 200ml

great service, will use again

No Comment
14-Aug-2014

Kérastase Nutritive Bain Nutri-Thermique 250ml

  • Customer also reviewed:
  • Kérastase Nutritive Fondant Nutri-Thermique 200ml

easy to use website I was kept informed of status of order and order arrived quite promptly and packaged very well

No Comment
06-Aug-2014

Kérastase Nutritive Bain Nutri-Thermique 250ml

  • Customer also reviewed:
  • Kérastase Nutritive Fondant Nutri-Thermique 200ml

They are quick to respond and they seem to put customer services high on their agenda.

No Comment
04-Aug-2014

Kérastase Nutritive Bain Nutri-Thermique 250ml

  • Customer also reviewed:
  • Kérastase Nutritive Fondant Nutri-Thermique 200ml
  • Kérastase Nutritive Nectar Thermique Nourishing Care for Dry Hair 150ml

Good

No Comment
01-Aug-2014

Kérastase Nutritive Bain Nutri-Thermique 250ml

  • Customer also reviewed:
  • Kérastase Nutritive Nectar Thermique Nourishing Care for Dry Hair 150ml

Great service

No Comment
29-Jul-2014

Kérastase Nutritive Bain Nutri-Thermique 250ml

  • Customer also reviewed:
  • Kérastase Nutritive Masquintense Cheveux Epais Treatment for Dry Hair - Thick Hair 200ml

Easy to order, quick delivery and good packaging.

No Comment
28-Jul-2014

Kérastase Nutritive Bain Nutri-Thermique 250ml

  • Customer also reviewed:
  • Kérastase Nutritive Lait Vital Nourishing Care Conditioner 200ml
  • Kérastase Nutritive Bain Satin 2 Complete Nutrition Shampoo 250ml

Brilliant service

No Comment
24-Jul-2014

Kérastase Nutritive Bain Nutri-Thermique 250ml

  • Customer also reviewed:
  • Decleor Body Duo 2 x 400ml
  • Decleor Exfoliating Body Cream 200ml
  • etc.

.Exceptional service

No Comment
14-Jul-2014

Kérastase Nutritive Bain Nutri-Thermique 250ml

  • Customer also reviewed:
  • Kérastase Nutritive Masquintense Cheveux Epais Treatment for Dry Hair - Thick Hair 200ml
  • Kérastase Nutritive Fondant Nutri-Thermique 200ml

Excellent service

No Comment
04-Jul-2014

Kérastase Nutritive Bain Nutri-Thermique 250ml

  • Customer also reviewed:
  • Kérastase Nutritive Lait Vital Nourishing Care Conditioner 200ml
  • Rimmel Professional Eyebrow Pencil 1.4g Black/Brown

Fast, reliable service

No Comment
30-Jun-2014

Kérastase Nutritive Bain Nutri-Thermique 250ml

  • Customer also reviewed:
  • Kérastase Nutritive Masquintense Cheveux Epais Treatment for Dry Hair - Thick Hair 200ml

Efficient service with competive prices!

No Comment
15-Jun-2014

Kérastase Nutritive Bain Nutri-Thermique 250ml

  • Customer also reviewed:
  • Kérastase ELIXIR ULTIME with Immortal Moringa for Damaged Hair 125ml
  • Kérastase Nutritive Fondant Nutri-Thermique 200ml
  • etc.

Speedy delivery

No Comment
01-Jun-2014

Kérastase Nutritive Bain Nutri-Thermique 250ml

Fab prices, quick delivery considering it's free, and hood packaging.

No Comment
23-May-2014

Kérastase Nutritive Bain Nutri-Thermique 250ml

  • Customer also reviewed:
  • Murad Resurgence Age-Diffusing Serum 30ml
  • Kérastase ELIXIR ULTIME Versatile Beautifying Oil 125ml
  • etc.

Order still not received - v slow

Read more
Thank you for taking the time to leave feedback. Our customers’ orders are generally delivered within the Royal Mail's estimated time-scale. However we appreciate that this did not happen in the case of your order. Should anything like this happen again please don’t hesitate to contact us at care@feelunique.com straight away where we will be happy to address any issues. This is an unusual case and I have passed on this information. We have sent you an email to offer a solution.

14-May-2014

Kérastase Nutritive Bain Nutri-Thermique 250ml

  • Customer also reviewed:
  • Kérastase Nutritive Fondant Nutri-Thermique 200ml

No issues using the website very user friendly

No Comment
15-Apr-2014

Kérastase Nutritive Bain Nutri-Thermique 250ml

  • Customer also reviewed:
  • Kérastase Nutritive Fondant Nutri-Thermique 200ml
  • Kérastase ELIXIR ULTIME Sublime Cleansing Oil-Enriched Shampoo 250ml
  • etc.

Good website

No Comment
23-Mar-2014

Kérastase Nutritive Bain Nutri-Thermique 250ml

  • Customer also reviewed:
  • Kérastase Nutritive Nutri-Thermique Masque 200ml

Excellent service

No Comment
21-Feb-2014

Kérastase Nutritive Bain Nutri-Thermique 250ml

  • Customer also reviewed:
  • Kérastase Nutritive Fondant Nutri-Thermique 200ml

Excellent company to shop with.... Always go back to do do my shopping with ����

No Comment
12-Jan-2014

Kérastase Nutritive Bain Nutri-Thermique 250ml

  • Customer also reviewed:
  • Kérastase Nutritive Nutri-Thermique Masque 200ml
  • Kérastase Nutritive Fondant Nutri-Thermique 200ml

Good prices and fast delivery!

No Comment
18-Dec-2013

Kérastase Nutritive Bain Nutri-Thermique 250ml

  • Customer also reviewed:
  • Kérastase Nutritive Masquintense Cheveux Epais Treatment for Dry Hair - Thick Hair 200ml
  • Kérastase Nutritive Nectar Thermique Nourishing Care for Dry Hair 150ml

Prompt service as always

No Comment
02-Dec-2013

Kérastase Nutritive Bain Nutri-Thermique 250ml

  • Customer also reviewed:
  • Kérastase Nutritive Nutri-Thermique Masque 200ml

Very friendly on the phone and great service

No Comment
23-Sep-2013

Kérastase Nutritive Bain Nutri-Thermique 250ml

Always found delivery time excellent

No Comment
11-Sep-2013

Kérastase Nutritive Bain Nutri-Thermique 250ml

  • Customer also reviewed:
  • Kérastase Nutritive Fondant Nutri-Thermique 200ml

Great communications. Efficient and quick delivery. Will use again!

No Comment
19-Aug-2013

Kérastase Nutritive Bain Nutri-Thermique 250ml

  • Customer also reviewed:
  • Kérastase ELIXIR ULTIME Beautifying Oil-Enriched Masque 200ml
  • Kérastase Nutritive Nutri-Thermique Masque 200ml
  • etc.

Fast delivery and genuine product

No Comment
17-Aug-2013

Kérastase Nutritive Bain Nutri-Thermique 250ml

  • Customer also reviewed:
  • md formulations Face and Body Scrub 250ml
  • Kérastase Nutritive Fondant Nutri-Thermique 200ml

Good service. Goods arrived in prime condition.

No Comment
02-Aug-2013

Kérastase Nutritive Bain Nutri-Thermique 250ml

  • Customer also reviewed:
  • Kérastase Nutritive Fondant Nutri-Thermique 200ml

Fast delivery

Read more
We are disappointed to hear that you are not 100% happy with your product; this is an unusual experience as the majority of our customers (96% on feefo) are happy with the products they have received. Your custom is important to us and we value your comments I can see that one of our customer service agents has been in contact.

08-Jul-2013

Kérastase Nutritive Bain Nutri-Thermique 250ml

  • Customer also reviewed:
  • Kérastase Nutritive Bain Oléo-Relax Smoothing Shampoo 250ml
  • Kérastase Nutritive Oléo-Relax Smoothing Masque 200ml

Better than look fantastic!

No Comment
19-Jun-2013

Kérastase Nutritive Bain Nutri-Thermique 250ml

  • Customer also reviewed:
  • L'Oréal Professionnel Steam Pod Protective Smoothing Serum 50ml

Excellent service. Always delivered early.

No Comment
01-Jun-2013

Kérastase Nutritive Bain Nutri-Thermique 250ml

  • Customer also reviewed:
  • Kérastase Nutritive Fondant Nutri-Thermique 200ml

Excellent communication and really quick delivery

No Comment
27-May-2013

Kérastase Nutritive Bain Nutri-Thermique 250ml

  • Customer also reviewed:
  • Giorgio Armani Idole d'Armani Eau De Parfum Spray 75ml
  • Uniq ONE All in One Hair Treatment 150ml
  • etc.

I am more than happy with the products and the service of this web

No Comment
16-May-2013

Kérastase Nutritive Bain Nutri-Thermique 250ml

  • Customer also reviewed:
  • Kérastase Nutritive Nutri-Thermique Masque 200ml
  • Kérastase Nutritive Fondant Nutri-Thermique 200ml

Delivered ahead of schedule!

No Comment
08-May-2013

Kérastase Nutritive Bain Nutri-Thermique 250ml

  • Customer also reviewed:
  • Kérastase Nutritive Fondant Nutri-Thermique 200ml

Simple to order, quick checkout and fast delivery

No Comment
03-May-2013

Kérastase Nutritive Bain Nutri-Thermique 250ml

  • Customer also reviewed:
  • Kérastase Nutritive Fondant Nutri-Thermique 200ml
  • Kérastase Nutritive Nectar Thermique Nourishing Care for Dry Hair 150ml

Website is easy to use, good offers and free delivery is a plus.

No Comment
17-Apr-2013

Kérastase Nutritive Bain Nutri-Thermique 250ml

  • Customer also reviewed:
  • Kérastase Nutritive Nutri-Thermique Masque 200ml

Very promp and efficient service with competitive pricing especially on you 'favourites'.

No Comment
12-Apr-2013

Kérastase Nutritive Bain Nutri-Thermique 250ml

  • Customer also reviewed:
  • Kérastase Nutritive Fondant Nutri-Thermique 200ml

very very good

No Comment
30-Mar-2013

Kérastase Nutritive Bain Nutri-Thermique 250ml

  • Customer also reviewed:
  • Kérastase Specifique Bain Clarifiant Long-Lasting Regulating Shampoo 250ml

Great price and quick delivery

No Comment
24-Feb-2013

Kérastase Nutritive Bain Nutri-Thermique 250ml

  • Customer also reviewed:
  • Kérastase Nutritive Fondant Nutri-Thermique 200ml

Website is easy to use and delivery of order was very quick (3 days)

No Comment
21-Feb-2013

Kérastase Nutritive Bain Nutri-Thermique 250ml

  • Customer also reviewed:
  • Kérastase Nutritive Fondant Nutri-Thermique 200ml

Excellent service as always!

No Comment
26-Nov-2012

Kérastase Nutritive Bain Nutri-Thermique 250ml

  • Customer also reviewed:
  • Kérastase Nutritive Fondant Nutri-Thermique 200ml
  • Kérastase Tote Bag - Free Gift

Great service - one product I wanted was sold out but they got it back in stock within 48 hours and sent me an e-mail to let me know it was available. High street shops don't do that !!!!!

No Comment
14-Nov-2012

Kérastase Nutritive Bain Nutri-Thermique 250ml

  • Customer also reviewed:
  • Elemis Sp@Home Skin Nourishing Body Lotion 200ml
  • Kérastase Nutritive Nutri-Thermique Masque 200ml
  • etc.

The service is VG. Although I find that when using the website, it is too easy to miss the 'discount offered' Therefore I did not receive same

No Comment
07-Nov-2012

Kérastase Nutritive Bain Nutri-Thermique 250ml

  • Customer also reviewed:
  • Kérastase Nutritive Fondant Nutri-Thermique 200ml

Very quick delivery but now I am getting far too many advertising emails from them. I might open it and read it if it were an occasional one.

No Comment
04-Nov-2012

Kérastase Nutritive Bain Nutri-Thermique 250ml

  • Customer also reviewed:
  • Kérastase Nutritive Nutri-Thermique Masque 200ml

Website is easy to use and products arrived in good time

No Comment
17-Oct-2012

Kérastase Nutritive Bain Nutri-Thermique 250ml

  • Customer also reviewed:
  • bareMinerals SPF15 Matte Foundation 6g Medium
  • Kérastase Nutritive Fondant Nutri-Thermique 200ml
  • etc.

Very quick free delivery and good prices!

No Comment