Feelunique Reviews

Consumer ratings of Feelunique

Feedback for www.feelunique.com has been compiled from 145026 Customer Reviews

  • Feefo member since
  • 17/11/2010
  • Feelunique is the largest online retailer of premium beauty products in Europe and one of the fastest growing e-tailers in the world. In addition to the fantastic range of over 20,000 products, over 400 brands online there are 3 beauty stores, 1 hair and beauty salon, a Spa in the Channel Islands, plus 4 store/salons near Paris. With their main distribution centre situated in the UK Feelunique are able to offer a wide range of delivery options to suit the needs of customers globally.

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Reviews

DateServiceRatingCustomer ReviewReply from www.feelunique.com
07-Nov-2013

Philip Kingsley Flaky Itchy Scalp Shampoo 1000ml

  • Customer also reviewed:
  • Philip Kingsley Elasticizer 150ml
  • Philip Kingsley Vented Radial Brush
  • etc.

The courier service is poor. They visit leave a card with no phone number and then randomly turn up the next day. Fortunately I was in but I hate think what a palaver it would be if I missed their 3rd and final unplanned visit. This makes me think twice about using you again even though your prices, product packing and speed of delivery was excellent

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No Comment
02-Oct-2013

Philip Kingsley Flaky Itchy Scalp Shampoo 1000ml

I had not dealt with Feelunique before and was a little skeptical about the low price for the product I wanted. However, I took the plunge and I am extremely pleased I did.
The product was delivered swifly and came with adequate packaging.
I will certainly buy from them again and heartedly recommend others to do the same.

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No Comment
07-Nov-2013

Philip Kingsley Flaky Itchy Scalp Shampoo 1000ml

Goods always packaged well and arrive quickly especially with the free delivery option. Enjoy the money-off newsletters which arrive by email as this helps keep costs down (especially with free P&P). Excellent company and I have had no compliants even though I have been with you for years. Keep up the good work!

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No Comment
21-Jan-2013

Philip Kingsley Flaky Itchy Scalp Shampoo 1000ml

  • Customer also reviewed:
  • Philip Kingsley Scalp Toner Flaky/Itchy Scalps 250ml

The order arrived on time, but the inner box that the tonic was in was not sealed and the bottle flew out as I took it out of the packing box breaking the top. I have super glued it back so no problem, but maybe you should check that the carton that it is in is sealed before you put it in the packing.

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No Comment
25-Apr-2015

Philip Kingsley Flaky Itchy Scalp Shampoo 1000ml

Efficient delivery.
The packaging - not so good. The end of the dark brown cardboard box (with white feelunique lettering) had come apart and the box was open. The shampoo bottle was securely wrapped inside, but the contents were very vulnerable.....not at all happy about this packaging issue.

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No Comment
14-Feb-2014

Philip Kingsley Flaky Itchy Scalp Shampoo 1000ml

Always good service although a little disappointed this time as the top of my shampoo bottle had loosened in transit therefore caused a leak, never mind it was only a small amount so not worth returning and I did get a discount on my product.

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No Comment
06-Feb-2015

Philip Kingsley Flaky Itchy Scalp Shampoo 1000ml

This is a very good website. Lots of choice from expensive to inexpensive. The packaging is well designed. A lovely strong box with everything secured inside, instead of rolling about in the bottom, which ensures things arrive undamaged.

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No Comment
02-Feb-2015

Philip Kingsley Flaky Itchy Scalp Shampoo 1000ml

  • Customer also reviewed:
  • Philip Kingsley Scalp Toner Flaky/Itchy Scalps 250ml

Apart from variable pricing - with elusive discount codes - the service is excellent. The website is easy to navigate, given the wide range of products, ordering is straightforward and goods are well packaged and promptly delivered.

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No Comment
08-Sep-2014

Philip Kingsley Flaky Itchy Scalp Shampoo 1000ml

I recently had a problem where an item I had purchased had leaked. I contacted Feelunique, the service I received regarding the problem was excellent, no quibbling.
Problems happen, but it is how you deal with it. 6 stars!

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No Comment
27-Nov-2014

Philip Kingsley Flaky Itchy Scalp Shampoo 1000ml

Generally excellent service, and I will use the company again. However, when I sent an email to say that the product had leaked inside the packaging (top not screwed on tight) I did not get any response.

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No Comment
27-Aug-2014

Philip Kingsley Flaky Itchy Scalp Shampoo 1000ml

I have used Feel Unique several times and have been impressed with their efficiency. The site is very easy to use,the products have arrived very quickly and I like the fact there are no postal charges.

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No Comment
13-Sep-2013

Philip Kingsley Flaky Itchy Scalp Shampoo 1000ml

  • Customer also reviewed:
  • Elemis Pro-Collagen Limited Edition Marine Cream 100ml
  • L'Oréal Professionnel Serie Expert Curl Contour Nourishing & Enhancing Spray 125ml
  • etc.

Fantastic service Parcel arrived quickly and when I discovered one item was missing and I e mailed it was dispatched the same day and arrived by special delivery the next day.An excellent company.

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No Comment
27-Nov-2015

Philip Kingsley Flaky Itchy Scalp Shampoo 1000ml

i would rate excellent but on two occasions now I have had the bottle delivered leaking. All it takes is for someone to make sure the screw tip is securely tightened, prior to it being posted...!

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No Comment
02-Apr-2014

Philip Kingsley Flaky Itchy Scalp Shampoo 1000ml

I was impressed that you sent a reminder that my shampoo was due to run out soon, as I had been thinking about ordering another one. Very good service, arrived quite quickly too. Many thanks

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No Comment
01-Sep-2014

Philip Kingsley Flaky Itchy Scalp Shampoo 1000ml

Seemingly well packaged (as was previously when ordered) but actually the product leaked on this occasion. However I was quickly offered a voucher towards my next purchase in compensation.

No Comment
28-Sep-2014

Philip Kingsley Flaky Itchy Scalp Shampoo 1000ml

This is an excellent product & great value for money. My only criticism is that when I opened the parcel the bottle was leaking a little bit so perhaps a need for better packaging

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No Comment
01-Jan-2013

Philip Kingsley Flaky Itchy Scalp Shampoo 1000ml

Courier delivered to the wrong address. When I phoned a replacement was sent immediately and the person I spoke to promised to keep an eye on the order to ensure it arrived (which it did). I would have rated excellent but my enquiries by email unfortunately went unanswered.

No Comment
03-Jul-2015

Philip Kingsley Flaky Itchy Scalp Shampoo 1000ml

  • Customer also reviewed:
  • Philip Kingsley One More Day Dry Shampoo 200ml

Easy to find the product you requite, easy to order, good prices and excellent speedy service. Will certainly use again and have recommended to other friends and family.

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No Comment
27-Oct-2013

Philip Kingsley Flaky Itchy Scalp Shampoo 1000ml

value for money. really impressed with the packaging as the same product purchased from another place was not packed very well and as a result it leaked during transit.

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No Comment
06-Aug-2013

Philip Kingsley Flaky Itchy Scalp Shampoo 1000ml

I feel very confident that when I place an order with feelunique my order will be received within the next few days. Excellent, reliable service. Thank you.

No Comment
18-Jun-2015

Philip Kingsley Flaky Itchy Scalp Shampoo 1000ml

  • Customer also reviewed:
  • Philip Kingsley Scalp Toner Flaky/Itchy Scalps 75ml
  • Philip Kingsley Scalp Toner 250ml

Inadvertently did not change my address on a second order, this went astray, but on being told about it, they forwarded what I had ordered to my new address!!!

No Comment
24-Dec-2012

Philip Kingsley Flaky Itchy Scalp Shampoo 1000ml

A really good website. I recommend it to all my friends. I have been using them for about three years and have never had a problem, first class service.

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No Comment
01-May-2014

Philip Kingsley Flaky Itchy Scalp Shampoo 1000ml

  • Customer also reviewed:
  • Philip Kingsley Moisture Balancing Conditioner 250ml
  • Philip Kingsley Scalp Toner Flaky/Itchy Scalps 75ml

Feel Unique really does offer something special with excellent service; a vast choice of products and good value for money. Well done and many thanks.

No Comment
31-Mar-2013

Philip Kingsley Flaky Itchy Scalp Shampoo 1000ml

  • Customer also reviewed:
  • Philip Kingsley Moisture Balancing Conditioner 1000ml
  • Philip Kingsley Scalp Toner Flaky/Itchy Scalps 250ml
  • etc.

Excellent service and great to deal with, ordering through website could not be simpler. Very good offers are available on a regular basis. Great ++++

No Comment
12-Dec-2013

Philip Kingsley Flaky Itchy Scalp Shampoo 1000ml

I would like it if you could give a herms tracking number when items are being delivered by them, shouldn't be to much trouble to put it in the email.

No Comment