Feelunique Reviews

Consumer ratings of Feelunique

Feedback for www.feelunique.com has been compiled from 147421 Customer Reviews

  • Feefo member since
  • 17/11/2010
  • Feelunique is the largest online retailer of premium beauty products in Europe and one of the fastest growing e-tailers in the world. In addition to the fantastic range of over 20,000 products, over 400 brands online there are 3 beauty stores, 1 hair and beauty salon, a Spa in the Channel Islands, plus 4 store/salons near Paris. With their main distribution centre situated in the UK Feelunique are able to offer a wide range of delivery options to suit the needs of customers globally.

  • Website

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Reviews

DateServiceRatingCustomer ReviewReply from www.feelunique.com
1 Hour(s) ago

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Excellent service, easy to order and promptly delivered- very happy customer

No Comment
1 Hour(s) ago

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good service

No Comment
6 Hour(s) ago

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Ordering incredibly easy and delivery so fast, excellent!

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6 Hour(s) ago

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Always great products and great prices. Well packaged and quick delivery.

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7 Hour(s) ago

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Great website. Love selection of products and special offers

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8 Hour(s) ago

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my order was lost in the postal system, they told me to send the order again, but no matter how much I wrote, they didn’t answer when I’ll receive my order. I’m very upset and upset because I and my little daughter have a skin problem and I We have ordered a cream that a month I can not get!

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No Comment
9 Hour(s) ago

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Item arrived well packaged and by the due date.

I wish however, that the description had said that it was a cardboard bauble with the normal 10cl bottle contained within it. As both my son and I though it was a bauble shaped bottle.

No Comment
11 Hour(s) ago

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I was lead to believe that in my bag of products for Black Friday I would be receiving larger samples than the ones I did - I thought they would’ve made great Christmas presents but they are all just sample items that I can’t use for anybody. Not very happy

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Hi,

Thank you for leaving a review.

So sorry to hear that you were disappointed with the beauty bag contents, please see the email we have sent you.

Thanks, Zowie
11 Hour(s) ago

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Exactly what I wanted. Thanks!

No Comment
11 Hour(s) ago

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Excellent, very quick delivery.

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12 Hour(s) ago

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Great for gifts, good prices beating other online offers. Fast delivery with tracking.

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13 Hour(s) ago

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Always prompt service, competitive prices.

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13 Hour(s) ago

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Fabulous company,goods are always delivered packaged well and always arrive promptly.

No Comment
13 Hour(s) ago

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Fast delivery as always really pleased with my order will recommend to family and friends.

No Comment
13 Hour(s) ago

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I have still not received my order and once a replacement was ordered I have not heard anything! Will not use this website again!!

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Hi,

Thank you for your review.

So sorry to hear you have not received your replacement order.

Please see the email we have sent you.

Thanks, Zowie
13 Hour(s) ago

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Latest

Always a pleasure to buy from Feeluniique. Great range of products. Great website. Great service as my parcel nearly always arrives earlier than promised. They also sent me a discount code which was easy to apply which isn't always the case with other codes. I will carry on using them.

10-Dec-2018
Great service

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No Comment
14 Hour(s) ago

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..

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14 Hour(s) ago

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Excellent service

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14 Hour(s) ago

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Always use this company. Great prices, products and always reliable

No Comment
14 Hour(s) ago

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Very quick delivery. Absolutely no complaints.

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14 Hour(s) ago

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Quick service

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14 Hour(s) ago

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Contacted Feelunique as I’d seen a product for £12 cheaper the day I ordered from them. They couldn’t of cared less and wouldn’t price match. Definitely not buying from them again.

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Hi,

Thanks for leaving a review.

So sorry about this, we do have certain criteria in order to price match.

Please see the email I have sent you regarding this.

Thanks, Zowie
14 Hour(s) ago

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Fast delivery and good products. Good samples for free

No Comment
15 Hour(s) ago

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Brilliant service

No Comment
15 Hour(s) ago

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Great service

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16 Hour(s) ago

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Latest

Very helpful staff who dealt with my first parcel that went missing, another sent ASAP. Thankyou

10-Dec-2018
Ive always been really happy with feel unique but my only niggle would be delivering the products. When I called to say I hadn't received my order the person on phone said we don't ask for a signature on delivery. Thankfully another package was sent and I collected from post office which I'm happy to do. But overall I would recommend feel unique to friends and family.

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Hi,

Sorry to hear you’re disappointed by the delivery service you received on this occasion.

We despatch thousands of orders every day which arrive to our customers without issue, however we appreciate this has not been the case with your order.

I am glad that we have assisted you with a solution.

Thanks, Zowie
16 Hour(s) ago

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Good prices,arrived quickly.

No Comment
16 Hour(s) ago

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Excellent service great products and information is easy to find. Website is easy to use Great experience 10/10

No Comment
16 Hour(s) ago

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Everything’s fine

No Comment
17 Hour(s) ago

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Website easy to navigate with lots of products and choice, delivery seemed to take a lot longer than it used to with feel unique though.

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Hi,

Sorry to hear you’re disappointed by the delivery service you received on this occasion.

We despatch thousands of orders every day which arrive to our customers without issue, however we appreciate this has not been the case with your order.

Please see the email we have sent you.

Thanks, Zowie
17 Hour(s) ago

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Packaged well and arrived quickly

No Comment
22 Hour(s) ago

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Good service. Fast delivery

No Comment
23 Hour(s) ago

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Excellent service, well impressed.

No Comment
26 Hour(s) ago

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Always reliable and packing excellent

No Comment
26 Hour(s) ago

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Always good Price’s and quick delivery!

No Comment
28 Hour(s) ago

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Delivered on time, good packaging and lovely product.

No Comment
29 Hour(s) ago

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Always good service and a fair price

No Comment
29 Hour(s) ago

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well packaged and parcel arrived quickly

No Comment
33 Hour(s) ago

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Good value for money and excellent service.

No Comment
33 Hour(s) ago

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Latest

Fast delivery, competitively priced, no complaints!

09-Dec-2018
Love it

09-Dec-2018
Love it

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No Comment
34 Hour(s) ago

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Very slow delivery service

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Hi,

thank you for your valuable feedback. I can see that we advised you of our delivery timescale for untracked orders shortly after the order was placed. We are sorry to hear you were unsatisfied with this and have sent you an email.

Best regards,
Katrin

34 Hour(s) ago

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excejjent

No Comment
35 Hour(s) ago

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No shipping issues, the packaging was great and the product was everything I had hoped for!

No Comment
36 Hour(s) ago

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Always excellent what more can I say-great value speedy delivery.

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36 Hour(s) ago

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No problems , great service

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36 Hour(s) ago

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Excellent products and packaging, fast free delivery

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38 Hour(s) ago

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My order was delivered very quickly,this was my first time I had ordered and I would definitely use feel unique again.thanks!!

No Comment
08-Dec

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excellent quality

No Comment
08-Dec

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Delivery times good and product delivered well packaged and secure.

No Comment
08-Dec

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Great service and prices

No Comment