Feelunique Reviews

Consumer ratings of Feelunique

Feedback for www.feelunique.com has been compiled from 145508 Customer Reviews

  • Feefo member since
  • 17/11/2010
  • Feelunique is the largest online retailer of premium beauty products in Europe and one of the fastest growing e-tailers in the world. In addition to the fantastic range of over 20,000 products, over 400 brands online there are 3 beauty stores, 1 hair and beauty salon, a Spa in the Channel Islands, plus 4 store/salons near Paris. With their main distribution centre situated in the UK Feelunique are able to offer a wide range of delivery options to suit the needs of customers globally.

  • Website

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All Feefo reviews are gathered anonymously from genuine customers. Read more about how our review system works.

Reviews

DateServiceRatingCustomer ReviewReply from www.feelunique.com
3 Minute(s) ago

Rate our service

Super service as always

No Comment
2 Hour(s) ago

Rate our service

Good

No Comment
2 Hour(s) ago

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Items received quickly, thank you.

No Comment
2 Hour(s) ago

Rate our service

Goods not received

No Comment
3 Hour(s) ago

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Always reliable delivery, good quality products

No Comment
3 Hour(s) ago

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I like to order from Feelunique, the price is always very competitive and products good quality.

No Comment
6 Hour(s) ago

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Slow delivery but product was fine!

No Comment
6 Hour(s) ago

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On time delivery. Very generous on freebies.

No Comment
6 Hour(s) ago

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Latest

Great service. Would definitely be using them again!
Thank you

22-Sep-2018
Great

Read more
No Comment
8 Hour(s) ago

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I ordered the single item and it was delivered promptly, securely packed. I appreciated the service as it arrived just before my holiday which I had intended to take with me.

No Comment
9 Hour(s) ago

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Latest

Brilliant little compact full of vibrant colours. A necessity x

22-Sep-2018
Fast delivery no issues

Read more
No Comment
10 Hour(s) ago

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Prompt delivery.

No Comment
12 Hour(s) ago

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Really good site. I always find what I need.

No Comment
12 Hour(s) ago

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The pick and mix is a great idea. I wish you did a one off 20 samples for £10 or whatever price would be fair. Because I am 37 and feel I need to change my skin care.... And would like to try everything to know what I prefer

No Comment
12 Hour(s) ago

Rate our service

The company is great, it stocks a variety of products I use which saves me using multiple websites. There are a wide range of offers on each time you shop, including the premium loyalty service where each time you spend you accumulate vouchers. In addition to this you can to take 10% off of your favourite brand. The website is so easy to use and delivery is super quick, even if it’s set up as standard.

Read more
No Comment
13 Hour(s) ago

Rate our service

Feel Unique is my preferred online supplier for skincare and haircare (and also perfume) with good range of products and price (plus nice little rewards too)

No Comment
13 Hour(s) ago

Rate our service

Great web site .quick delivery and great free gifts .will be using you again .

No Comment
13 Hour(s) ago

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Fast service, easy to use website and the items arrived well packaged. Very pleased.

No Comment
14 Hour(s) ago

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I am happy with the delivery service for its timeliness and the packages arrive in very good condition. Keep up the good work Feefo & thank you. ����

No Comment
14 Hour(s) ago

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Very quick & efficient

No Comment
22 Hour(s) ago

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Great rand of products

No Comment
24 Hour(s) ago

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Good value, very reliable, excellent service and delivery

No Comment
24 Hour(s) ago

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They are always very quick to dispatch my order. It is always very well packaged and delivered promptly. I have ordered products from this company before and have always been very happy. W ill continue to purchase in the future too.

No Comment
26 Hour(s) ago

Rate our service

Well-packaged item.

No Comment
28 Hour(s) ago

Rate our service

Excellent product, excellent description as very pleased with the product. Excellent delivery very fast and in good packaging. My second order as I got one for my dad and now myself. Recommend to my sister and she has got one to . Highly recommend this product and company.

No Comment
29 Hour(s) ago

Rate our service

I wouldn't order from feel unique again as the delivery was almost 11 days!! Other competitors delivery is much faster and better discounts.

Read more
Hi,

Thank you for your valuable feedback.

We are sorry to hear you were disappointed by the delivery service you received on this occasion.

We despatch thousands of orders every day which arrive to our customers without issue, however we appreciate this has not been the case with your order.

We value your feedback regarding your delivery and have passed this on to our logistics team.

Please see the email we have sent you offering a solution.

Thanks, Demi

30 Hour(s) ago

Rate our service

Fast despatch, great offers, happy with their service.

No Comment
32 Hour(s) ago

Rate our service

Good service excellent priced products

No Comment
33 Hour(s) ago

Rate our service

great products, good prices, excellent service.

No Comment
33 Hour(s) ago

Rate our service

Excellent range of products and fast delivery

No Comment
34 Hour(s) ago

Rate our service

Fabulous service

No Comment
34 Hour(s) ago

Rate our service

Very happy with my order & the answer to my online query.

No Comment
35 Hour(s) ago

Rate our service

Very good communication
Quicker delivery would have been better

Read more
Hi.

Thank you for your feedback, we greatly appreciate any feedback that we receive.

Please see the email that we have sent you with further information.

Thanks,
Steph
35 Hour(s) ago

Rate our service

Quick delivery and always have great offers

No Comment
35 Hour(s) ago

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Very easy to use website & quick well packaged delivery

No Comment
35 Hour(s) ago

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Excellent service. Good delivery. Will 100% use again. Thank you!

No Comment
35 Hour(s) ago

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In general a pretty good service, only 1 lost parcel so far :)

No Comment
36 Hour(s) ago

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Quick and easy delivery

No Comment
37 Hour(s) ago

Rate our service

Latest

Still have not recieved any goods. I got given a refund and received any email stating they were sendinh out replacement products. I will not be ordering again as unrealiable.

21-Sep-2018
Unrealiable

Read more
Hi,

Thank you for your valuable feedback.

Sorry to hear that you have not received your order.

Please see our email offering a solution.

Thanks,
Steph
37 Hour(s) ago

Rate our service

Fast delivery and competitive prices. They stock so many popular brands. I will definitely shop here again.

No Comment
44 Hour(s) ago

Rate our service

Good quality products, ease of ordering & prompt delivery

No Comment
45 Hour(s) ago

Rate our service

Excellent service would definitely recommend.

No Comment
47 Hour(s) ago

Rate our service

Excellent service

No Comment
20-Sep

Rate our service

Latest

Still not received parcel

20-Sep-2018
Terrible and would not recommend

Read more
Hi,

Thank you for your valuable feedback.

We are sorry to hear that you have not received your parcel - please see our email for a solution.

Thanks, Chloe

20-Sep

Rate our service

Great on time delivery site easy to use

No Comment
20-Sep

Rate our service

Love what I ordered and didn’t have to wait long on it.

No Comment
20-Sep

Rate our service

Fast service from order to delivery. Will use again.

No Comment
20-Sep

Rate our service

Delivery time was terrible - they said 3-5 business days but it took over a week to come. Products are good but service was bad.

Read more
Hi,

Thank you for your valuable feedback.

We are sorry to hear that your parcel was delivered late on this occasion.

The standard free delivery you chose at check out estimates delivery within 3-5 working days from the date of despatch.

If you require faster delivery, I would strongly recommend selecting one of the faster, tracked delivery options available to you at check out.

Apologies for any inconvenience caused to you.

Thanks, Chloe

20-Sep

Rate our service

Excellent was delivered in a couple ov days

No Comment
20-Sep

Rate our service

Latest

Too much packaging for s small item. Wasn’t in when package arrived so had to drive to post office next day to pick it up. But good service.

20-Sep-2018
Good sites

20-Sep-2018
Great site

Read more
Hi,

Thank you for your valuable feedback.

We are conscious about our impact on the environment and have taken careful consideration when selecting our Feelunique packaging material.

Please see the following link for further info:

https://www.feelunique.com/help/article.php?id=207521159-Packaging

Thanks, Chloe